Amazing surgery as always. Mr Cotterell and his staff are so helpful and understanding, today was check up day, they have done everything in their power to make it a safe place during covid, thank you I felt safe and happy.
— Teresa B
Verified review (1525898)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Broken Tooth Replacement.
Absolutely amazing. I went to see Dr Lloyd Payne with a tooth that had split repeatedly and shed it's natural outer shell so that I was left with the filling core and I was expecting that Lloyd would recommend an extraction. To my absolute amazement using what must be a new technology / treatment he rebuilt the tooth. No drills, injections or discomfort and all within fifteen minutes. I was absolutely delighted and extremely grateful. Thank you Lloyd and Shannon.
— Charles H
Verified review (1525895)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Filling
This person left a star rating but no comment.
— Anonymous
Verified review (1525856)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Descale
Very professional and helpful and caring
— Lorraine T
Verified review (1525777)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Parkway Dentalcare
From the point of answering phone to confirm my arrival to leaving the practice I was treated with courtesy by all members of the team there.
— Anonymous
Verified review (1525692)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Hygiene
This person left a star rating but no comment.
— Anni S
Verified review (1525687)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Excellent Treatment
As usual the treatment, staff and service at Parkway was excellent. The Covid 19 customer care prior to and throughout the visit ensures a safe environment.
— Dennis P
Verified review (1525667)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
A job to get your teeth into
A very pleasant welcome from all at the practice in a most difficult time.
— Terence W
Verified review (1525579)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Great dentist
My visit today couldn’t have gone better.
I felt safe and relaxed and all the staff were so friendly and welcoming. Treatment that was carried out was done with extreme care. I couldn’t be happier. Thank you.
— Una T
Verified review (1525544)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Dental treatment - excellent service
Injections were almost painless and the evident teamwork between Tom and his assistant made the experience bearable.
— Anonymous
Verified review (1525397)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Filling
Had to return for a permanent filling to replace a temporary one put in at emergency appointment. Did not have to wait long between those two appointments. On the day my appointment was on time with excellent Covid measures in place. Very pleasant staff.
— Anonymous
Verified review (1525393)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Excellent
I had a filling today. Everything was explained in detail to me before the treatment, and all treatment carried out efficiently in a calm and relaxed way. Cleanliness is second to none, and all Covid protocol adhered to. Really great Dentist.
— Anonymous
Verified review (1525384)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
A sad waste of time
The dentist Mr Miller, outlined a course of treatment to me that I found both reasonable and satisfactory. Subsequently he informed me that he was leaving the practice. I am fully aware that whoever takes his place will very likely do something different
— Anonymous
Verified review (1525287)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Neither good nor poor
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Exceptional
I had my appointment today and the service was outstanding, Thomas Miller and his delightful nurse were impeccable in terms of safety, Information and I felt completely at ease. Huge well done.
— Kelly F
Verified review (1525145)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Fillings
2 injections painful but necessary otherwise fine.
— Anonymous
Verified review (1525120)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Crown
As always Mr Cottrell was the ultimate professional. He first put me completely at ease as normal by fully explaining what he was going to do and how he was going to do it. When a query was raised he took the time to explain the answer in detail.
The main issue I have is with the new reception staff. Both on the phone in advance and then in person they are much more abrupt than previous friendly reception meet and greet staff.
— Anonymous
Verified review (1525082)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
The best Dental Practice I’ve ever had.
Extremely professional, informative, reassuring and kind.
— Kathy M
Verified review (1525027)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Brilliant system and well executed
The practice level of communication is first class, lovely staff who take care of you on arrival, explain each stage and ensure you are safe, could not have asked for more. Thank you.
— Sue W
Verified review (1524931)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Mouth abcess
I telephoned for an appointment, and was answered promptly, An appointment was given to me with a wait of only 4 days. The treatment was thorough and to my satisfaction, with a prompt diagnosis and carefully explained treatment advice.
— Derek T
Verified review (1524929)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Hygienist
Polite and helpful staff has usual.
Robyin is brilliant and acknowledges how nervous I am at the dentist.
— Janet G
Verified review (1524912)
Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
