After numerous appointments and 2 failed impressions I finally received my dentures in late July. Having had them now for around 7 weeks I still am unhappy with the fit / alignment.
— Anonymous
Verified review (1211576)
Review left 8 years ago
This review was collected via online systems.
Reply from Parkway Dentalcare
Good morning, thank you for your feedback. We're sorry to hear your treatment hasn't been as you'd expect. We would like to discuss this with you in more detail, please could you contact Vicky March, Practice manager at Parkway Dentalcare, at your earliest convenience to discuss further. Kind regards, Parkway.
How likely are you to recommend this Dentist to friends/family if they needed similar care or treatment?
How satisfied are you with the time you had to wait for an appointment?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information given by the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
When does your feedback relate to (MM/YYYY)?
07/2017
Which best describes you?
Patient
Was this treatment paid for privately?
nhs
Very efficient, polite and friendly
Very efficient, polite and friendly staff. Good appointment times for people who work late. Appointment was on time. Made to feel very relaxed and confident with check up and treatment.
— Joanne H
Verified review (1211407)
Review left 8 years ago
This review was collected via online systems.
How likely are you to recommend this Dentist to friends/family if they needed similar care or treatment?
How satisfied are you with the time you had to wait for an appointment?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information given by the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
When does your feedback relate to (MM/YYYY)?
07/2017
Which best describes you?
Patient
Was this treatment paid for privately?
nhs
Parkway Dental
Nice atmosphere
— James K
Verified review (1211412)
Review left 8 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment?
My days of dreading the dentist are gone
Very bright modern surgery.
Very courteous staff on reception
Mr Cottrell is a lovely dentist- very calm and reassuring.
Always taken on time and treatment plan discussed. My days of dreading the dentist are gone.
— Hilary R
Verified review (1211413)
Review left 8 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment?
Really cares about the patient
I have been with Parkway for 25 years and Mr Cottrell has been the best, makes you feel at ease and really cares about the patient.
— Shirley H
Verified review (1211415)
Review left 8 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment?
Pleasant experience
Pleasant experience for a dentist.
— Darrell M
Verified review (1211426)
Review left 8 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment?
Lovely and welcoming
Lovely and welcoming staff, dentist is attentive and puts you at ease, would recommend to family and friends
— Anonymous
Verified review (1211440)
Review left 8 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment?
First appointment
Nice to find a local NHS dentist and so far so good. Staff very friendly and the premises are lovely, modern and clean. We were seen on time.
— Anonymous
Verified review (1211463)
Review left 8 years ago
This review was collected via online systems.
How likely are you to recommend this Dentist to friends/family if they needed similar care or treatment?
How satisfied are you with the time you had to wait for an appointment?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information given by the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
When does your feedback relate to (MM/YYYY)?
08/2017
Which best describes you?
Patient
Was this treatment paid for privately?
nhs
Very professional and friendly
Very professional and friendly staff.
— Debra T
Verified review (1211479)
Review left 8 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment?
Excellent in every aspect
Excellent in every aspect, cannot fault or praise the treatment enough.
— Dennis P
Verified review (1211480)
Review left 8 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment?
Parkway Dentalcare
Lloyd is always friendly and makes you feel at ease.
— Samantha D
Verified review (1211210)
Review left 8 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment?
Kindness and consideration
I have been attending Dr Cottrells practice for several years now. l am more than happy with all treatment I have received in fact I am in debt forever for the help, kindness and consideration given to me. I have seen many dentists in my years and only wish that Dr Cottrell had been my dentist from my birth. I am positive that I couldn't find better!
— Vincent B
Verified review (1211229)
Review left 8 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment?
All staff are helpful
I have always been able to get an emergency appointment when needed, all staff are helpful.
— Lynne J
Verified review (1211260)
Review left 8 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment?
Parkway Dental
I am very nervous when I go to the dentist, the dentists are aware of this, and they always explain to me what they are doing every step of the way.
— Anonymous
Verified review (1211266)
Review left 8 years ago
This review was collected via SMS feedback service.
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Very impressed
Very impressed with the exceptionally clean surgery, seen on time. Dentist friendly and thorough check of teeth. Will definitely return.
— Anonymous
Verified review (1211284)
Review left 8 years ago
This review was collected via online systems.
How likely are you to recommend this Dentist to friends/family if they needed similar care or treatment?
How satisfied are you with the time you had to wait for an appointment?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information given by the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
When does your feedback relate to (MM/YYYY)?
08/17
Which best describes you?
Patient
Was this treatment paid for privately?
nhs
Very pleased with the practice
Quick in and out appointment. Was running on time, very pleased with the practice.
— Anonymous
Verified review (1211303)
Review left 8 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment?
Very kind, very professional, understanding
The dentists are very kind, very professional, understanding, they put your mind at ease if your nervous, friendly family dentist, I would recommend you 100 percent to any one, without a doubt.
— Kay S
Verified review (1211189)
Review left 8 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment?
Friendly, well trained
Friendly, well trained, clean and efficient.
— Anonymous
Verified review (1210929)
Review left 8 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment?
Very friendly,treatment explained clearly
Your staff very welcoming. dental surgeon explained the treatment required and the options available very satisfactorily.
— Anonymous
Verified review (1211097)
Review left 8 years ago
This review was collected via online systems.
How likely are you to recommend this Dentist to friends/family if they needed similar care or treatment?
How satisfied are you with the time you had to wait for an appointment?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information given by the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
When does your feedback relate to (MM/YYYY)?
08/2017
Which best describes you?
Patient
Was this treatment paid for privately?
nhs
Parkway Dentalcare
As always the team gave 100 percent.
— Ray B
Verified review (1210923)
Review left 8 years ago
This review was collected via online systems.
How likely are you to recommend this Dentist to friends/family if they needed similar care or treatment?
How satisfied are you with the time you had to wait for an appointment?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information given by the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
When does your feedback relate to (MM/YYYY)?
01/2017