Verified review (2255690)
Review left 1 year ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Check up and filling
Was treated very well and in a professional manner .
— Gillian C
Verified review (2255689)
Review left 1 year ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Removal of a tooth and a denture
I was disappointed that I only received a top denture when I thought I was getting a top and bottom set for the money I paid and that the dentist said she would fill all the gaps
Maybe it was me but I have a few gaps at the bottom so I thought that I would also get a bottom set
— Anonymous
Verified review (2255628)
Review left 11 months ago
This review was collected via online systems.
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Emergency treatment, awful
My front crown broke in half, phoned up to be told to come in Monday morning at 8am, no dentist could see me, phoned 8am Thursday to be cut off, phoned at 9 30 am, said I can see dentist at 12 30pm
To be told nearest appointment is the 4th September. Would they like to walk around with a gap in their front tooth? Awful treatment
— Anonymous
Verified review (2255363)
Review left 11 months ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very poor
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Review from Google
Always a friendly welcome. Always good service.
— Francis Newman
T300330
Review left 1 year ago
This review complies with Google's policies.
Checkup
Dentist was excellent as usual. Puts me ease and explains everything.
I was not impressed by receptionist who asked me for £75 without explaining why. I asked if the £75 was for the check up. Receptionist stated it was £75 to be paid but not able to give explanation of cost. I was made to feel awkward about asking for explanation. Another team member gave me a verbal breakdown of cost and said I had to make the payment on the spot before another appointment could be made.
The whole exchange was very awkward for me and would not have happened if the initial approach had been an explanation of the costs and total.
— Anonymous
Verified review (2254891)
Review left 11 months ago
This review was collected via online systems.
Overall, how was your experience of our service?
Neither good nor poor
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Denture adjustment
Excellent service as usual
— Wendy R
Verified review (2254295)
Review left 1 year ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Excellent Hygienist
Very skilled and very considerate and looks after me well
— Anonymous
Verified review (2252969)
Review left 1 year ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Check Up
Straightforward check up, no problems
— Anonymous
Verified review (2252589)
Review left 1 year ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Hygienist appointment
Seen on time, Carly was friendly and kept me informed.
— Anonymous
Verified review (2252399)
Review left 1 year ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Bridge and crown replacement
I've had a superb experience with this practice. Had my permanent bridge and crown replacement a week ago by Tudor and I am extremely pleased with the result. Highly recommended.
— Natalie B
Verified review (2252320)
Review left 1 year ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Dental Hygienist appointment
Emelie made me feel in safe hands. She told me what she was doing and gave really helpful advice.
— Anonymous
Verified review (2251510)
Review left 1 year ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Horrible filling
We all say the injection is the worst part and in truth not very nice but done with care it's over and done with in no time, as is the filling.
— Anonymous
Verified review (2251228)
Review left 1 year ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Dental checkup
I arrived a little early and was seen straight away. Lovely and friendly nurse and dentist. Very informative and a relaxed environment.
— Anonymous
Verified review (2250515)
Review left 1 year ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Review from Google
This person left a star rating but no comment.
— John Williams
T298082
Review left 1 year ago
This review complies with Google's policies.
Review from Google
Really excellent dental appointment. The dentist, who was new, explained everything about my teeth and offered advice to prevent problems. The previous dentist never spoke to me apart from 'any problems' and 'see you again in 9 months'. This new dentist was so friendly and so helpful, it motivates you to improve dental hygiene.
— Julie
T298083
Review left 1 year ago
This review complies with Google's policies.
Routine appointment & fillings
Appointments are almost always running on time, I rarely have to wait very long which is great.
Diego is the most friendly dentist I have ever had. He instantly puts me at ease and is informative about what he is doing and any advice & recommendations. I recently had an appointment for several fillings and he made this a positive experience for me.
— Anonymous
Verified review (2250100)
Review left 1 year ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Great service
As per normal, great and friendly staff from the receptionists, nurses and dentists themselves.
— Anonymous
Verified review (2249697)
Review left 1 year ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Check up
Saw a new dentist today, he was very thorough and professional, gave me a few tips to improve the way I look after my teeth.
— Anonymous
Verified review (2249281)
Review left 1 year ago
This review was collected via online systems.
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Excellent service
We get excellent service each time we come. Thank you.
— David R
Verified review (2249054)
Review left 1 year ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS