Appointment was 12.15, arrived at 12.05, not called until 12.55. Two other people also queried if they had been booked in as they had waited nearly an hour. Once called, I was only with the dentist for 5 minutes.
— Anonymous
Verified review (2248924)
Review left 1 year ago
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Good
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NHS
Review from Google
Appointment was on time and Diego was very informative and friendly
— Andrea Bass
T296604
Review left 1 year ago
This review complies with Google's policies.
Review from Google
Friendly and professional staff
Very clean and welcoming practice
— Virginia Beacham
T296605
Review left 1 year ago
This review complies with Google's policies.
Reply from Parkway Dentalcare
Hi Virginia,
Thankyou for taking the time to leave us a review, we are delighted you had a positive experience here at Parkway and look forward to seeing you again for any future appointments.
Check up
Went in for check up today. Seemed to be really busy and people going in late to appointments mine included. I waited about 25 minutes over my appointment time, but check was fine… in and out in 10 minutes.
— Carol N
Verified review (2247752)
Review left 1 year ago
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Good
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Patient
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NHS
Great planning more natural teeth
Hanna Grzelczak took her time to go through the next 4 months of planning and treatment with me. Plus her dental nurse made sure my future appointments were all booked for the correct amount of time and in the order as stated by Hanna.
This did mean her next appointment was late being treated and they apologised to the person in question.
I have only given 1 star for how satisfied I am with the outcome of my treatment, as I hasn’t started yet.
Also some of the future treatment will be paid privately as it is not available on the NHS.
— Deborah M
Verified review (2247676)
Review left 1 year ago
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Very good
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NHS
Cracked molar replaced by crown
I broke my molar, but after an emergency appointment, I received prompt efficient treatment. Very satisfied.
— Vivien H
Verified review (2247155)
Review left 1 year ago
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Very good
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Private
Check Up, painless process
Had a wonderful experience today after attending my 6-monthly check-up at Parkway Dentalcare. A very painless process, well looked after by the staff, super efficient service, thank you.
— Anonymous
Verified review (2247056)
Review left 1 year ago
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Very good
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NHS
Standard 6 month checkup
Promptly dealt with by reception staff, welcomed by the new dentist, and a detailed examination and suggestions, all carried out quickly and efficiently.
— Anonymous
Verified review (2246465)
Review left 1 year ago
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Very good
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NHS
Hygienist visit
Regular hygienist treatment, comprehensive inspection of teeth, gums, and appropriate action taken.
— Anonymous
Verified review (2246339)
Review left 1 year ago
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Very good
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Patient
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Private
Would recommend
I am a very anxious patient, however I was treated with kindness and respect by Robin and the staff. I would recommend this practice to friends and family.
— Caroline
Verified review (2245436)
Review left 1 year ago
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Very good
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Professional
Was this treatment paid for privately, or on the NHS?
NHS
Abscess problem under tooth
While on holiday I had tooth pain. I got in touch with Parkway Dental Care, was seen the next day, given antibiotics, I can't fault them at all, on going treatment all good.
— Gordon R
Verified review (2245118)
Review left 1 year ago
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Very good
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NHS
Diagnosis of slight infection
Following bouts of pain, I attended, and after examination an infection was discovered as the cause. A prescription was issued for a 21 day course of tablets.
— Lesley P
Verified review (2245113)
Review left 1 year ago
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Very good
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NHS
Hygienist too busy with admin tasks
Went for a hygienist appointment in the room to the left of the entrance doors when walking in. The hygienist wasn't attentive, kept stabbing my gums while she was looking at the computer screen talking to her assistant about some women. It was a terrible experience... and a waste of money. Other dental and receptionist staff at Parkway have always been great, been coming here for years. Disappointed in the hygienist.
— Anonymous
Verified review (2244855)
Review left 1 year ago
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Very poor
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Patient
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Private
Replacement dentures
This was the second new denture impression session. The dentist explained everything in detail and carried out the impression efficiently and professionally. Next appointment made was for August.
— Ken M
Verified review (2244484)
Review left 1 year ago
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Very good
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Review from Google
This person left a star rating but no comment.
— Luke Lucas
T293962
Review left 1 year ago
This review complies with Google's policies.
Reply from Parkway Dentalcare
Hi Luke,
Thankyou for taking the time to leave us a review, we are delighted you had a positive experience here at Parkway and look forward to seeing you again for any future appointments.
The Parkway Team
Regular check up
Excellent.
— Anonymous
Verified review (2244148)
Review left 1 year ago
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Very good
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NHS
Hygienist visit
Friendly professional staff, ensured I was OK throughout my session.
— Anonymous
Verified review (2243859)
Review left 1 year ago
This review was collected via online systems.
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Very good
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Private
Review from Google
I have received a consistent, excellent level of care from dentist and hygienist at this practice over many years.
— Jane Brook
T293851
Review left 1 year ago
This review complies with Google's policies.
Kind dentist
Kind dentist
— Anonymous
Verified review (2243685)
Review left 1 year ago
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Very good
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NHS
Pleasant and professional
Not a very good tooth but the dentist was willing to try. The procedure was carried out without any discomfort or pain. Happy with the service and willingness to help keep the tooth. All staff are very pleasant and professional in your dental care.
— Chai
Verified review (2243124)
Review left 1 year ago
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Very good
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NHS