T303435
Review left 1 year ago
This review complies with Google's policies.
Reply from Hertfordshire Dental Group (Hertford)
Hi Mohamed, Thank you for taking the time to leave a positive review! Team HDG.
Calm and peaceful
As someone who had not visited a dentist in a good few years due to a dentist phobia and then issues with my previous NHS dentist, I can't recommend Hertfordshire Dental Group enough.
Raj always puts me at ease and explains fully everything that heis planning on doing at every appointment and breaks down any work that is needed and why.
At hygenist appointments I always walk away feeling like I have new teeth and the hygienist is always helpful with advice around looking after my teeth.
The practice itself is always spotlessly clean with a very calm and peaceful waiting area.
Very pleased to have moved to thia dentist, just wish I had done so sooner.
— Anonymous
Verified review (2262137)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hello, Thank you for taking the time to leave such a positive and thorough review!
I am really pleased to hear you have had such a positive experience at the practice and were happy with your appointment with Raj and the hygienist. We look forward to seeing you again soon :) Team HDG.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)?
Excellent
My first experience of Hertfordshire Dental Group (Hertford) today was excellent! Efficient and friendly at every step.
— Anonymous
Verified review (2260670)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hello, Thank you for taking the time to leave us a positive review! I am pleased to hear you had a good first experience at the practice. Team HDG.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Fantastic dentist - beautiful environment and exceptional care. Everyone is friendly and the whole experience, support and advice is brilliant.
— Suzy Style
T302174
Review left 1 year ago
This review complies with Google's policies.
Reply from Hertfordshire Dental Group (Hertford)
Hi Suzy, Thank you for taking the time to leave a wonderful review! I will be sure to pass your kind feedback onto the team. Team HDG.
Review from Google
I have recently completed dental treatment at Hertford Dental Group under the excellent care of Dr Mohuya Dam and I am over the moon with the finished result. I came to the practice after being unhappy with previous work that I’d had elsewhere and was quite anxious. Dr Mohuya Dam immediately put me at ease, was very patient with my multitude of questions and also clear about the treatment plan and what to expect throughout.
Now for the first time in decades I am able to smile without feeling self conscious and am delighted with the finished result.
Overall my experience at this practice has been positive from start to finish. Everybody has been so helpful and professional. Can not recommend highly enough!
— Tracey Loo
T301246
Review left 1 year ago
This review complies with Google's policies.
Reply from Hertfordshire Dental Group (Hertford)
Hi Tracey, Thank you for taking the time to leave us such a thorough and wonderful review!
I am really pleased to hear you had such a positive experience at the practice and you're happy with your finished treatment. I will be sure to pass your extremely kind feedback onto Mohuya. Team HDG.
Can’t fault them
Can’t fault them, already booked next appointments.
— Anonymous
Verified review (2254853)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hello, Thank you for taking the time to leave a positive review! Team HDG.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)?
Review from Google
Always good and always professional.
John is a great dentist and I have been with him for several years.
— carolyn fairclough
T300380
Review left 1 year ago
This review complies with Google's policies.
Reply from Hertfordshire Dental Group (Hertford)
Hi Carolyn, Thank you for taking the time to leave us a lovely review. I will be sure to pass your kind feedback onto Olga. Team HDG.
Review from Google
I'm not going to lie, the dentist is not my favourite place to visit! This is such a lovely practice, friendly, kind, no judgement, a great experience for me.
I am almost at the end of my Invisalign treatment, I am absolutely delighted with the results.
— Caroline Stephens
T300045
Review left 1 year ago
This review complies with Google's policies.
Reply from Hertfordshire Dental Group (Hertford)
Hi Caroline, Thank you for taking the time to leave a lovely review! We look forward to seeing you again soon. Team HDG.
Wonderful dentist
Very smart, clean premises, helpful, friendly receptionist.
Wonderful dentist!!
— Julie F
Verified review (2253698)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hi Julie, Thank you for taking the time to leave a lovely review! I will be sure to pass this onto the receptionist and Raj, the dentist you saw today. Team HDG.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)?
Appointment
Excellent
— Bettina F
Verified review (2251278)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hi Bettina, Thank you for taking the time to leave a positive review! Team HDG.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)?
Review from Google
Absolutely amazing experience my teeth were being cleaned by very caring dental technician would recommend
— paul riley
T298311
Review left 1 year ago
This review complies with Google's policies.
Reply from Hertfordshire Dental Group (Hertford)
Hello Paul, Thank you for taking the time to leave a positive review! Team HDG.
Superb treatment from Simon
Again superb treatment from Simon and the dental nurse. Thank you
— Annette L
Verified review (2246759)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hi Annette, Thank you for taking the time to leave a lovely review! Team HDG.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)?
Excellent
Excellent in all regards.
— Antony A
Verified review (2243479)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hello Antony, Thank you for taking the time to leave us a 5 star review! Team HDG.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)?
So happy with my treatment
For someone who is not a fan of the dentist after having a chat with Rag my dentist, made me feel so at ease and calm. He explained everything in detail what would be happening at my next appointment. And also Sophie, she was lovely. Overall so happy with my treatment, no longer scared of the dentist.
— Sharon C
Verified review (2237941)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hi Sharon, Thank you for taking the time to leave such a lovely review! I am pleased to hear you're happy with your completed treatment with Raj and I will be sure to pass your kind feedback onto him and Sophie! Team HDG.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)?
Hygienist
It was a shock not to have my usual hygienist and this impacted me greatly as I am a very nervous patient. However Olga and the nurse were both really lovely and very tolerant and I could not have had a better experience - it wasn’t their fault after all!
— Anonymous
Verified review (2237254)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hello, Thank you for taking the time to leave us a positive review!
I am sorry to hear you were booked in with a different hygienist today, but I am pleased to hear you were happy with your treatment with Olga and Phoebe.
If you would like us to make a note on your records to only book with her moving forward, please do not hesitate to contact the reception team on 01920 465908 and we would be happy to help.
Team HDG.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)?
Review from Google
Had several chipped teeth that have bothered me for a long time. I discussed this with Kons, who reassured and advised me of the options and what would be best. Well today was the day, he has given me a confident smile back. His work is amazing and I am so pleased with the results. He has an excellent manner, frequently asking if I was ok, telling me what was next as he did the treatment, a comfortable experience with a brilliant outcome.
Everybody I deal with in this practice is friendly and helpful. Highly recommend
— Alison Towers
T290655
Review left 1 year ago
This review complies with Google's policies.
Reply from Hertfordshire Dental Group (Hertford)
Hello Alison, Thank you for taking the time to leave such a wonderful review!
I am really pleased to hear you are happy with your completed treatment with Kons and I will be sure to pass your kind feedback onto him :) Team HDG.
Gentle dentist
Polite, top professional, gentle dentist
Thanks to Cons
Nice receptionist today, thanks
— Ricky P
Verified review (2234716)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hello Ricky, Thank you for taking the time to leave a positive review! I will be sure to pass your kind feedback onto Kons. Team HDG.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)?
Review from Google
I went there for emergency appointment and stayed! Very professional, but friendly. Quickly and using simple language my dentist explained to me what's the problem. Will definitely stay!
— Kinga Kluza
T289665
Review left 1 year ago
This review complies with Google's policies.
Reply from Hertfordshire Dental Group (Hertford)
Hello Kinga, Thank you for taking the time to leave a lovely review! I will be sure to pass your kind feedback onto the team. Team HDG.
Review from Google
Amy & Simon have been amazing with me as I’m a very nervous patient. Thank you both xx
— Clare Richards
T288970
Review left 1 year ago
This review complies with Google's policies.
Reply from Hertfordshire Dental Group (Hertford)
Hi Clare, Thank you for taking the time to leave such a lovely review. I will be sure to pass your kind feedback onto Amy & Simon. Team HDG.
Invisalign
Such a friendly and professional service. I’m having an Invisalign done and it’s been a very enjoyable process.
— Georgina B
Verified review (2232227)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hello Georgina, Thank you for taking the time to leave such a lovely review! I will be sure to pass your kind feedback on. Team HDG.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)?
