Verified review (1900130)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hello Philip, Thank you for taking the time to leave a positive review. Team HDG.
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Explained well
Very efficient. Everything is explained well with a clear plan for the future.
— Anonymous
Verified review (1898414)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hello, Thank you for taking the time to leave a positive review. Team HDG.
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Hertfordshire Dental Group (Hertford)
Courted and complete lack of pain.
— Jennifer T
Verified review (1893630)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hello Jennifer, Thank you for taking the time to leave a lovely review. Team HDG.
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Nice treatment
How lovely the staff are. Very polite and professional. Nice treatment.
— Jane R
Verified review (1893123)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hello Jane, Thank you for taking the time to leave a lovely review. Team HDG.
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Amazing treatment
I went to the clinic today with an infection in my gum, was made to feel very welcomed by the lovely receptionist Lucy as well as the dentist John and Lara, excellent service, cannot recommend this practice enough, thank you for looking after me.
— Jasmine
Verified review (1887501)
Review left 2 years ago
This review was collected via online systems.
Reply from Hertfordshire Dental Group (Hertford)
Hello Jasmine, Thank you for taking the time to leave such a wonderful review! I am pleased to hear we were able to see you quickly for your appointment. I will be sure to pass your kind feedback onto the team. Team HDG.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
My experience
This person left a star rating but no comment.
— Anonymous
Verified review (1890629)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hello, Thank you for taking the time to leave a positive review. Team HDG.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)? (tap on a rating)
Positive experience
My experience at HDG has been positive on every level. The welcoming reception staff put me at ease. Most importantly for me the professionalism, knowledge and friendly approach of the dentists. The procedures were explained in a way I could easily understand and there was a lot of reassurance that every care was being taken to do an excellent job that I was completely happy with. I found the dentists efficient and able to carry out a variety of imaging quickly to provide me with answers and information regarding h my treatment.
I would highly recommend HDG!
— Anonymous
Verified review (1889468)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hello, Thank you for taking the time to leave such a positive and thorough review. I am really pleased to hear you had such a positive experience at the practice. Team HDG.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)? (tap on a rating)
Recommend this clinic to anyone in need
The caring atmosphere and the treatment I got from John and Lara as well as Lucy on Reception was lovely, felt very welcomed and would recommend this clinic to anyone in need. Thank you all for your help, you have been amazing looking after me.
— Anonymous
Verified review (1887493)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hello, Thank you for taking the time to leave such a positive review. It means a lot to the whole team to receive such kind feedback and I will be sure to pass this on for you. Team HDG.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)? (tap on a rating)
Helpful treatment
I am dentist phobic and Simon reassured me and gave me helpful treatment. I will not be so frightened to go to see him next time.
— Alixe B
Verified review (1886287)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hello Alixe, Thank you for taking the time to leave such a positive review. I am pleased to hear your visit to the practice went well and we look forward to seeing you again soon. Team HDG.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)? (tap on a rating)
Thank you
Thank you so much Simon. Very much appreciated the treatment and your time today - as always...
— Anonymous
Verified review (1886448)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hello, Thank you for taking the time to leave such a positive review. I will be sure to pass your kind feedback onto Simon. Team HDG.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)? (tap on a rating)
Top set of implants
This was the day I got my permanent top set of implants. I was nervous and excited but as soon as they were put in, those worries disappeared. Overwhelmed with how they look and feel. My confidence is immense. Huge thanks to Simon and Molly who looked after me throughout this process. You’ve both made me feel safe, relaxed and I trust you both 100%. I’m in very good hands.
I cannot wait to start my lower set in a couple of weeks. Thank you from the bottom of my heart.
— Mandy H
Verified review (1885239)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hello Mandy, Thank you for taking the time to leave such a thorough and wonderful review! I am really pleased to hear you're happy with your treatment this far and we look forward to seeing the end result! Team HDG.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)? (tap on a rating)
Amazing
Honestly I’ve spent my life looking for a good adequate dentist, I've been on a long journey to here! These guys are in a different league. Their knowledge is so spot on and they are also kind and gentle. Such a refreshing group of guys and girls, amazing.
— Melanie B
Verified review (1880638)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hello Melanie, Thank you for taking the time to leave such a wonderful review!
It means a lot to the whole team to receive such lovely feedback and I am really pleased to hear you're happy with your experience at the practice. Team HDG.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)? (tap on a rating)
Treatment was excellent
Treatment was excellent, and very caring.
— Lynette W
Verified review (1879563)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hello Lynette, Thank you for taking the time to leave a lovely review. Team HDG.
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A relaxed atmosphere
The whole dental surgical procedure was professionally performed in a relaxed atmosphere. I actually felt fairly chilled after feeling very apprehensive in the days prior to my appointment. Thank you.
— Christine H
Verified review (1878819)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hello Christine, Thank you for taking the time to leave such a lovely review. I am pleased to hear you had a positive visit to the practice. Team HDG.
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Excellent dentists
Brilliant. They are kind, they care and are excellent dentists.
— Sheila C
Verified review (1877309)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hello Sheila, Thank you for taking the time to leave a lovely review. Team HDG.
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Review from Google
Excellent as always
— Kevin Green
T142247
Review left 2 years ago
This review complies with Google's policies.
Reply from Hertfordshire Dental Group (Hertford)
Hello Kevin, Thank you for taking the time to leave a positive review. Team HDG.
Review from Google
Very friendly staff , felt very comfortable, was great to get some advice and care from all the team . Thank you
— Danny Smith
T142005
Review left 2 years ago
This review complies with Google's policies.
Reply from Hertfordshire Dental Group (Hertford)
Hi Danny,
Thank you for taking the time to leave such a positive review
HDG Team
Kind and efficient staff
Professional, kind and efficient staff.
— Anonymous
Verified review (1874194)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hello, Thank you for taking the time to leave a positive review. Team HDG.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)? (tap on a rating)
Review from Google
This person left a star rating but no comment.
— Maria Haldeos
T141756
Review left 2 years ago
This review complies with Google's policies.
Reply from Hertfordshire Dental Group (Hertford)
Hello Maria,
Thank you for taking the time to leave us a 5 star review
HDG Team
Lovely environment
Really friendly and professional staff and lovely environment.
— Anonymous
Verified review (1871128)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hello, Thank you for taking the time to leave a positive review. Team HDG.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)? (tap on a rating)