Kirsten Hilyard is very kind, professional and informative. So pleasant a service and very much appreciated. Reception lady is very sunny and welcoming. John Lythall also was very welcoming. It really is such a good practice.
— Anonymous
Verified review (1778068)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hello, Thank you for taking the time to leave such a positive review regarding your visit to the practice. I will be sure to pass your kind feedback onto the team. Team HDG.
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Review from Google
Lovely coffee shops and cake shops all around to chear myself up after my trip to the dentist who incidentally have a nice coffee machine. The dentist also does a wonderful job as does the hygienist.
— Michael Iszatt
T123191
Review left 3 years ago
This review complies with Google's policies.
Reply from Hertfordshire Dental Group (Hertford)
Hello Michael, Thank you for taking the time to leave such a positive review! Team HDG.
Review from Google
High quality experience as ever.
— tony gibbons
T123192
Review left 3 years ago
This review complies with Google's policies.
Reply from Hertfordshire Dental Group (Hertford)
Hello Tony, Thank you for taking the time to leave a positive review. Team HDG.
Great
Great service.
— Anonymous
Verified review (1773952)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hello, Thank you for taking the time to leave a positive review. Team HDG.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)? (tap on a rating)
Splendid work as usual
Splendid work as usual, Amy is really lovely.
Very comfy chair.
— John B
Verified review (1773718)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hello John, Thank you for taking the time to leave a positive review. I will be sure to pass your kind feedback onto Amy. Team HDG.
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A relaxing process
Yesterday the big day came for my surgery and I can honestly say all the worry I experienced was unnecessary. Simon, as usual, was professional yet caring and supportive. Dawn was wonderful, checking on me throughout. It was a pain-free, dare I say a relaxing process. I was informed of each step as it happened. I now have a top set of implants and bridges and if my permanent set looks anything like these I will be absolutely delighted. I cannot wait to start treatment on my lower jaw. I have no pain or bleeding whatsoever, just a huge smile on my face which has been masked by my hand hiding awful teeth for so many years. Nothing but gratitude to Simon, Dawn and the wonderful staff at the practice. Thank you from the bottom of my heart.
— Mandy H
Verified review (1772492)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hello Mandy,
Thank you for taking the time to leave such a thorough and wonderful review! I am so pleased to hear your treatment went well and you're happy with the results so far. We look forward to seeing you again soon and for the final result :)
I will be sure to pass your really kind feedback onto Simon and Dawn. Team HDG.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)? (tap on a rating)
Amazing dentist
Beautiful clean and bright practice.
Friendly receptionist and amazing dentist. (John Lythall).
— Anonymous
Verified review (1771727)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hello, Thank you for taking the time to leave such positive feedback. I will be sure to pass your kind comments onto John. Team HDG.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)? (tap on a rating)
Excellent dentist
Excellent dentist.
Very prompt and good service.
— David D
Verified review (1769761)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hello David, Thank you for taking the time to leave such positive feedback. Team HDG.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)? (tap on a rating)
Very happy and impressed
As a new patient, I am very happy and impressed with the whole service and all of the staff - thank you.
— Anonymous
Verified review (1769711)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hello, Thank you for taking the time to leave such a positive review. I am pleased to hear your first appointment at the practice went well and we look forward to seeing you again soon. Team HDG.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)? (tap on a rating)
My experience
Firstly, Amy was great - she’s personable, knowledgeable and professional. The facilities and practice itself is also great. I do however have an issue with the length of the appointment for the price - I was in the chair for just over 10 mins from when I was called in, and for £70 I just don’t feel the value for money is at all good. I have fed this back to the Ware practice too but it seems this may be standard - the price should be adjusted if the appointment is half of what is advertised on your fees & website. Thanks.
— Sarah I
Verified review (1767432)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hi Sarah,
Thank you for your valued feedback. I am glad to hear that you found your hygienist and the premises great.
I am sorry to hear that your appointment was not the expected length, a member of my team will be in touch with you to discuss further. I will also be feeding this back to Amy and the team; we always appreciate patients taking the time to leave us feedback, as we are keen to improve on any areas where we may be falling short.
HDG Team
Overall, how was your experience of Hertfordshire Dental Group (Hertford)? (tap on a rating)
Review from Google
The staff are very friendly and explain everything they do. I'd recommend them to anyone.
— Dave Newton
T119907
Review left 3 years ago
This review complies with Google's policies.
Reply from Hertfordshire Dental Group (Hertford)
Hello Dave, Thank you for taking the time to leave an excellent review. I am pleased to hear you had a positive experience at the practice. Team HDG.
Excellent
Excellent service and cleanliness.
— Raik B
Verified review (1766223)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hello Raik, Thank you for taking the time to leave such a positive review. Team HDG.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)? (tap on a rating)
Hertfordshire Dental Group (Hertford)
Extremely clean and professional.
— Clare H
Verified review (1766195)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hello Clare, Thank you for taking the time to leave a lovely review. Team HDG.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)? (tap on a rating)
Great service
Great service as always, thanks!
— Anonymous
Verified review (1765996)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hello, Thank you for taking the time to leave a positive review. Team HDG.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)? (tap on a rating)
A very experienced dentist
John is a very experienced dentist who knows when to intervene and when not to.
— Anonymous
Verified review (1765903)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hello, Thank you for taking the time to leave a positive review. Team HDG.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)? (tap on a rating)
Great care
Very professional and friendly team from door to drill! Great location. Great care.
— John L
Verified review (1764699)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hello John, Thank you for taking the time to leave a positive review. Team HDG.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)? (tap on a rating)
Very pleased
This practice is of the highest standard we found available, as a family we were recommended after using top practices in London for many years. We came to the Hertfordshire practice and are very pleased we did. Lovely professional staff and dentistry, a top practice, very difficult to find ones like this, trust is so important and it’s nice to feel you're in the correct hands.
— Frederick B
Verified review (1764550)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hello Frederick, Thank you for taking the time to leave such a positive review.
I am pleased to hear you have had such positive experiences at the practice and we look forward to seeing you again soon. Team HDG.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)? (tap on a rating)
Very kind and very knowledgeable
Jo is a great listener, very kind and very knowledgeable and great at her job. I have not seen Jo for a few years and is great to be having her clean my teeth again!
— Anonymous
Verified review (1764395)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hello, Thank you for taking the time to leave such a positive review. I will be sure to pass your kind feedback onto Jo. Team HDG.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)? (tap on a rating)
Highly recommended
Excellent job and really friendly.
Highly recommended!
— Anonymous
Verified review (1763888)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Hertfordshire Dental Group (Hertford)
Hello, Thank you for taking the time to leave such a positive review. Team HDG.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)? (tap on a rating)
Review from Google
This person left a star rating but no comment.
— Recep Ekiciler
T119011
Review left 3 years ago
This review complies with Google's policies.
Reply from Hertfordshire Dental Group (Hertford)
Hello Recep, Thank you for taking the time to leave a positive review. Team HDG.
