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Hertfordshire Dental Group (Hertford)

4-8 Maidenhead St, Hertford, Hertfordshire, SG14 1DR

Excellent rating from 661 reviews

5 out of 5 stars

+ 288 reviews from Google 949 total reviews

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Latest Reviews by Working Feedback

Excellent practice

5 out of 5 stars
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Absolutely Brilliant!
From start to finish my experience with Jon and the dental team have been great.
All staff are incredibly welcoming and professional.
Excellent dental practice - would highly recommend.

— Lesa F

Verified review (1683886) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Hertfordshire Dental Group (Hertford)

Hello Lesa, Thank you for taking the time to leave such a wonderful review. I am pleased to hear your appointments went well and I will be sure to pass your kind feedback onto Jon. Team HDG.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)? (tap on a rating) 5 out of 5 stars

My experience

5 out of 5 stars
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Friendly.

— Carol H

Verified review (1683548) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Hertfordshire Dental Group (Hertford)

Hi Carol, Thank you for taking the time to leave a lovely review. Team HDG.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)? (tap on a rating) 5 out of 5 stars

Very pleasant welcome

5 out of 5 stars
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Very pleasant welcome, hardly any waiting time. The dentist was professional and pleasant, and took the time to answer my questions.

— Dominique A

Verified review (1683157) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Hertfordshire Dental Group (Hertford)

Hi Dominique, Thank you for taking the time to leave such a lovely review. Team HDG.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)? (tap on a rating) 5 out of 5 stars

Incredibly gentle and reassuring

5 out of 5 stars
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I was made to feel welcome instantly and put at ease straight away.
Simon was incredibly gentle and reassuring, keeping me informed at all times.
Thank you!

— Penny L

Verified review (1682208) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Hertfordshire Dental Group (Hertford)

Hi Penny, Thank you for leaving such a wonderful review. I will be sure to pass your feedback onto Simon. Team HDG.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)? (tap on a rating) 5 out of 5 stars

Really liked the practice

5 out of 5 stars
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Really liked the practice, generally felt very at ease explaining my condition to the Dentist, and felt his advice so far was what’s best for me rather than the practice.

— Terence H

Verified review (1682183) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Hertfordshire Dental Group (Hertford)

Hello Mr Harvey, Thank you for taking the time to leave such a positive review. HDG Team.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)? (tap on a rating) 5 out of 5 stars

Review from Google

5 out of 5 stars
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First time I've been to this dentist (normally visit the Ware one). Had to have a tooth out which I was quite anxious about but they made it as best as having a tooth out could be! I would highly recommend. Everyone is friendly and would definitely recommend my dentist Rebecca too.

— Thomas Harris

T96998 Review left 3 years ago
This review complies with Google's policies.

Reply from Hertfordshire Dental Group (Hertford)

Hi Thomas , Thank you for taking the time to leave such a positive review, I'm glad to hear your appointment went well. I will be sure to pass your feedback onto Rebecca. HDG Team.

Hertfordshire Dental Group (Hertford)

5 out of 5 stars
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How helpful my dentist was. I have to go on holiday and he rushed my crown though for me, nothing was a problem.

— Barbara F

Verified review (1680444) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Hertfordshire Dental Group (Hertford)

Hello Barbara, Thank you for taking the time to leave such a lovely review. HDG Team.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)? (tap on a rating) 5 out of 5 stars

Friendly, professional

5 out of 5 stars
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Good, friendly, professional and polite.

— Reiss P

Verified review (1680129) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Hertfordshire Dental Group (Hertford)

Hello Reiss, Thank you for taking the time to leave such a positive review. HDG Team.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)? (tap on a rating) 5 out of 5 stars

Hertfordshire Dental Group

5 out of 5 stars
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From arrival at Reception, through the dental experience to departure, one felt cared for.

— Anonymous

Verified review (1679112) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Hertfordshire Dental Group (Hertford)

Hello, Thank you for taking the time to leave such a positive review. HDG Team.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)? (tap on a rating) 5 out of 5 stars

Great, very gentle

5 out of 5 stars
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I was very nervous about my hygiene and check up as I recently had an accident and broke my eye socket and cheek bone but Jo and Kon were great, very gentle and they both put me at ease.

— Joanna D

Verified review (1678331) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Hertfordshire Dental Group (Hertford)

Hello Joanna, Thank you for taking the time to leave such a wonderful review. I am pleased to hear your appointment went well following on from your accident. I will be sure to pass your feedback onto Jo and Kons. HDG Team.
Overall, how was your experience of Hertfordshire Dental Group (Hertford)? (tap on a rating) 5 out of 5 stars

Most welcoming and friendly

5 out of 5 stars
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As usual, the staff on reception were most welcoming and friendly.
Then I saw Becky and as before she was caring and gentle and answered all my questions.
Again, I left the practice with a smile on my face.

— Jacqueline B

Verified review (1677943) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Hertfordshire Dental Group (Hertford)

Hi Jacqueline,
Thank you for taking the time to leave such a lovely review - I will be sure to pass your feedback onto Becky.
HDG Team
Overall, how was your experience of Hertfordshire Dental Group (Hertford)? (tap on a rating) 5 out of 5 stars

The staff are amazing

5 out of 5 stars
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Extremely pleased with my treatment and the staff are amazing.

— Anonymous

Verified review (1677863) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Hertfordshire Dental Group (Hertford)

Hello,
Thank you for taking the time to leave such a positive review.
HDG Team
Overall, how was your experience of Hertfordshire Dental Group (Hertford)? (tap on a rating) 5 out of 5 stars

Efficient and friendly

5 out of 5 stars
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Very efficient and friendly.

— Lance T

Verified review (1676914) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Hertfordshire Dental Group (Hertford)

Hi Lance,
Thank you for taking the time to leave such a positive review.
HDG Team
Overall, how was your experience of Hertfordshire Dental Group (Hertford)? (tap on a rating) 5 out of 5 stars

Amazing

5 out of 5 stars
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Kirsten was amazing. So welcoming so friendly and reassuring. Phoebe at reception was so friendly and helpful too. Looking forward to visiting again.

— Kayley J

Verified review (1676780) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Hertfordshire Dental Group (Hertford)

Hi Kayley,
Thank you for taking the time to leave such a lovely review - I will be sure to pass your feedback onto Kirsten and Phoebe.
HDG Team
Overall, how was your experience of Hertfordshire Dental Group (Hertford)? (tap on a rating) 5 out of 5 stars

Hertfordshire Dental Group (Hertford)

5 out of 5 stars
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Very professional service.

— Carlos M

Verified review (1675766) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Hertfordshire Dental Group (Hertford)

Hi Carlos,
Thank you for taking the time to leave such a positive review.
HDG Team
Overall, how was your experience of Hertfordshire Dental Group (Hertford)? (tap on a rating) 5 out of 5 stars

Review from Google

5 out of 5 stars
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This was my third visit to HDG. Today I saw Amy, the hygienist, who put me at ease straight away and was very kind and gentle during my treatment. I was quite anxious after previous bad experiences, but not today! I will certainly not be fearful next time - we even managed to have a laugh - no mean feat at a visit to the hygienist! Thank you Amy.
I would also like to mention my previous visits when I was seen by Rebecca & then Simon. Both were very caring and took time to thoroughly explain my treatment plan and answer questions. I am looking forward to seeing the results.

— E BURNETT

T95293 Review left 3 years ago
This review complies with Google's policies.

Reply from Hertfordshire Dental Group (Hertford)

Hi Ms Burnett,
Thank you for taking the time to leave such a wonderful review. I am so pleased to hear that your visits to us have all gone well and I will be sure to pass your feedback onto the rest of the team.
We look forward to seeing you again soon
HDG Team

Very efficient

5 out of 5 stars
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Very efficient.

— Graham A

Verified review (1674399) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Hertfordshire Dental Group (Hertford)

Hi Graham,
Thank you for taking the time to leave such a positive review.
HDG Team
Overall, how was your experience of Hertfordshire Dental Group (Hertford)? (tap on a rating) 5 out of 5 stars

I always have a great experience

5 out of 5 stars
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Genuinely I always have a great experience at the Ware branch of HDG. I’m slightly scared of going to the dentist and have been since I was little, however my dentist and dental nurse (not sure if I’m permitted to write names on here) are great at putting me at ease, which means a lot.
Everyone from the reception team to the dental team are lovely. Thank you. The decor and building are also really nice - I also think surroundings are important, and everything is always super clean and tidy.

— Claire M

Verified review (1673571) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Hertfordshire Dental Group (Hertford)

Hi Claire,
Thank you so much for taking the time to leave such a lovely review.
HDG Team
Overall, how was your experience of Hertfordshire Dental Group (Hertford)? (tap on a rating) 5 out of 5 stars

Very quick and efficient

5 out of 5 stars
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Very quick and efficient. I needed a tooth taken out which had an abscess and was making me ill and causing a lot of pain. I'd been referred to a specialist by my normal dentist but I found there was a 3 month wait!!!! DHG extracted the tooth the same day I phoned.

— Bernard N

Verified review (1672415) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Hertfordshire Dental Group (Hertford)

Thank you for taking the time to leave such a thorough and positive review - I am pleased to hear that we were able to give you same day relief from your dental pain.
HDG Team
Overall, how was your experience of Hertfordshire Dental Group (Hertford)? (tap on a rating) 5 out of 5 stars

Botox

5 out of 5 stars
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Great Botox treatment! Thank you Amy! Will be back!

— Christina

Verified review (1671554) Review left 3 years ago
This review was collected via online systems.

Reply from Hertfordshire Dental Group (Hertford)

Thank you for taking the time to leave such a lovely review.
HDG Team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient