Working Feedback

Distinctly Dental

5 Manor Parade, Hatfield Garden Village, Hatfield, Hertfordshire, AL10 9JS

Excellent rating from 756 reviews

5 out of 5 stars

+ 140 reviews from Google 899 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Absolutely amazing

5 out of 5 stars
workingfeedback logo
Karen and her team are absolutely amazing and professional.
If you are on the dental plan, you get a check up every 6 months, and discounts on work needed, but tbh, most things get picked up on these checks before anything nasty develops.

— Brian P

Verified review (1656004) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Extraction

5 out of 5 stars
workingfeedback logo
I just want to thank the team at Distinctly Dental for taking care of me when I had an emergency. I was seen the same day, the staff, especially Samantha at the front desk was so courteous and helpful, and I left there feeling like I'd made the right choice of dentist. THANK YOU. GOD BLESS YOU.

— Michelle O

Verified review (1655694) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Treated me with dignity and respect

5 out of 5 stars
workingfeedback logo
After many years of not receiving professional dental care (due to rude, rough and unsatisfactory treatment by other dentists) I am now in desperate need of saving my teeth.
I cannot emphasise enough how caring and considerate all staff at Distinctly Dental behaved towards me (a very anxious patient). They were very thorough, listened to everything I told them and treated me with dignity and respect without any personal, critical judgement.
I was shown my X-rays and photographs, which were analysed in my presence and everything was explained in detail.
Dr Cooper provided me with a list of the urgent issues that needed addressing and we discussed various treatment options. Together we prioritised the list and came up with a treatment plan for the next few months.
I feel fully confident in saying that I wasn't offered any unnecessary treatment - something I know happens frequently to other people at other dental practices.

— Anonymous

Verified review (1655451) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly service

5 out of 5 stars
workingfeedback logo
Good friendly service.

— David D

Verified review (1655323) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A 5-star service

5 out of 5 stars
workingfeedback logo
Once again, Karen and her lovely team are so welcoming and make you feel so relaxed for your treatment, from entering the reception area to the treatment room, it's such a nice clean and well-looked-after dental surgery, happy to answer questions and give great advice for your dental issues etc. As always, a 5-star service from Distinctly Dental.

— Kevin L

Verified review (1654934) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Reliability and excellent treatment

5 out of 5 stars
workingfeedback logo
I have been a patient of Distinctly Dental for 16 years and I have been taking my grandchildren there for about 12 years. It is a long way for us to travel but worth every mile of it. Reliability and excellent treatment and service at all times.

— Anonymous

Verified review (1654812) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Distinctly Dental

5 out of 5 stars
workingfeedback logo
I discovered Distinctly after struggling to get appointments at my regular dentists whilst having surgery. My first visit my teeth were cleaned superbly, better than my regular hygienist and just recently again, a great service, my teeth look whiter and brighter, I feel comfortable, relaxed and always leave with some good advice on how to look after my teeth better. Many thanks.

— Anonymous

Verified review (1654592) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Locum Dentist

5 out of 5 stars
workingfeedback logo
The appointment was with Locum Dentist and she was thoroughly explaining what she was doing to my young boy making him comfortable and understanding the process. The job was done to good standard which was restoration of the chipped tooth.
Thanks to the Dentist for great job.
Also to the regular staff for making visit more pleasant with their greetings .
Keep up the good work. We are very lucky to have this practice locally as had extremely bad experience with other common NHS Dentist in Hatfield.

— Anonymous

Verified review (1654247) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Brilliant visit

5 out of 5 stars
workingfeedback logo
Another brilliant visit.

— Anonymous

Verified review (1654171) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Professional service

5 out of 5 stars
workingfeedback logo
Swift appointment to renew a dislodged filling. Expert professional service.

— Bernice C

Verified review (1653368) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very satisfied

5 out of 5 stars
workingfeedback logo
All dentists, assistants and receptionists are friendly, helpful and efficient. Very satisfied with treatment.

— Anonymous

Verified review (1652285) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Second to none

5 out of 5 stars
workingfeedback logo
I cannot thank you enough for the care and service I received yesterday. My veneer (right at the front of course) had fallen out the previous evening and I had 15 family members coming for lunch that day. So to say I was in a panic is an understatement. I didn’t think I would find a dental surgery open between Christmas and New Year but I found you very quickly in a google search and you couldn’t have been more helpful and accommodating. I had an appointment that morning and my veneer was back in place within half an hour so I could return home and enjoy the rest of the day. The care I received from the team at Distinctly Dental was second to none. So lovely to have that experience. Thank you.

— Annie L

Verified review (1652254) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
This person left a star rating but no comment.

— morag moss

T86649 Review left 3 years ago
This review complies with Google's policies.

Reply from Distinctly Dental

Thank you for the 5 stars:)

Emergency treatment

5 out of 5 stars
workingfeedback logo
Phoned up and got in next day for tooth ache. Very professional receptionist handled my call and treatment I got from the dentist was excellent to treat the tooth.

— Anonymous

Verified review (1651359) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Distinctly Dental

5 out of 5 stars
workingfeedback logo
Excellent as usual.

— Sue G

Verified review (1651238) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Cold sore treatment

5 out of 5 stars
workingfeedback logo
I booked for cold sore laser treatment. Karen was great, although most of my cold sore was already stage 3 (scabbing) I could feel it was still breaking out across my lower lip. The pain and tingling was almost instantly stopped and now 12 hours later the healing process is well underway. I can't recommend this treatment enough, if you can get the laser done in the tingling stage it can even stop the col sore appearing at all. If you have it done at breakout/scabbing stage it can speed up recovery from the usual 10-14 days down to a day or two.

— Anonymous

Verified review (1650811) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Another successful session

5 out of 5 stars
workingfeedback logo
My teeth were measured up for a night guard in two sessions. Then another further two sessions for fitting and review, all of which in a month. I quickly got used to the night guard and have been using it for three weeks now.

— Reza S

Verified review (1650378) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A positive exprience

5 out of 5 stars
workingfeedback logo
M appointment was lengthy - over 2 hours. I needed treatment that would need great care, expertise and patience. This was fully achieved and I was able to experience Karen’s wonderful dental ability.
During my time she used complicated ( to me ) technology - 3D imaging- to aid in constructing a crown, which needed to be fitted into a less than perfect position. The time spent on this required perseverance and patience. Needless to say this was completely successful and I am very pleased with the result. I will be having further treatment in the near future.

— Patricia C

Verified review (1649453) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist and 6 month check up

5 out of 5 stars
workingfeedback logo
Helpful advice on improvements
No extensive work required at this stage
All paid for by your clever insurance plan!

— Christopher S

Verified review (1649249) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Brilliant as usual

5 out of 5 stars
workingfeedback logo
Brilliant as usual, excellent treatment with friendly, helpful and knowledgeable staff.

— Anonymous

Verified review (1647753) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient