Working Feedback

Distinctly Dental

5 Manor Parade, Hatfield Garden Village, Hatfield, Hertfordshire, AL10 9JS

Excellent rating from 756 reviews

5 out of 5 stars

+ 140 reviews from Google 899 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Review from Google

4 out of 5 stars
google logo
Good treatment and advice. Need to show me which interdental brush is appropriate for gaps in my teeth so that I can then use it appropriately.

— Jonathan Fisher

T79249 Review left 3 years ago
This review complies with Google's policies.

Reply from Distinctly Dental

Thank you for taking the time to review our service. We would be happy to advise you on which brushes to use. Please let us know if there is anything further we can do to improve our service.

High standard dentistry

5 out of 5 stars
workingfeedback logo
If you have any work done here you can guarantee it will be of a very high standard. They also have a milling machine here so can make crowns and teeth while you wait, where as other dentists need to send off impressions to a Lab and wait for a week or so.
Staff are very nice too and really want to help out in any way they can.

— Samer S

Verified review (1633948) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Quality efficient service

5 out of 5 stars
workingfeedback logo
The dental work was to a very high standard.

— Sherrie W

Verified review (1633937) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Treated with consideration

5 out of 5 stars
workingfeedback logo
I have been with Miss Andrews for many years and have always been treated with consideration.

— Anonymous

Verified review (1633929) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Root Canal & Hygienist

5 out of 5 stars
workingfeedback logo
This was my first experience at a Private Dentist and it was exceptional. This very welcoming practice, along with the highly skilled team members who treated me, made me wish I'd come here sooner. I really felt that my preferences were listened to and everything was explained in great detail. I left feeling more confident about my dental health and I have arranged further treatment for my long-standing problems with this wonderful team. 5 stars all around.

— Anonymous

Verified review (1633907) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Best dentist I’ve ever been to

5 out of 5 stars
workingfeedback logo
Was seen on time and made to feel very welcome. Staff are so friendly. Dentist carried out routine check up informing me of any treatment needed. Best dentist I’ve ever been to.

— Anonymous

Verified review (1618682) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Implant

5 out of 5 stars
workingfeedback logo
The whole procedure from placing of the implant to fitting of the crown went very smoothly, with only little swelling after implant placement. The implant looks, feels and functions like a natural tooth. Many thanks to Dr Andrews and her team!

— Anonymous

Verified review (1618098) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Completion of root canal treatment

5 out of 5 stars
workingfeedback logo
This was hard work at the time.
Some pretty frightening moments.
But the outcome feels very comfortable with no after effects.

— Christopher S

Verified review (1617723) Review left 3 years ago
This review was collected via email feedback service.

Reply from Distinctly Dental

Glad you have had a successful outcome.Sorry to hear that your experience was frightening- we always aim to make our patients as comfortable as possible. Your feedback on how we could improve to make your next experience less daunting, would be most welcome. Feel free to contact Karen or Sam(our Practice Manager) and they will be happy to hear your feedback. Our team are always striving to be better- so feedback is invaluable.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Distinctly Dental

5 out of 5 stars
workingfeedback logo
As always entering it feels as if people who enjoy working together make up the team. I was dealt with speedily, respectfully and with recognition; it's great when you are known in a place and greeted as a friend.

— David R

Verified review (1617714) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Emergency treatment

5 out of 5 stars
workingfeedback logo
After suffering dental pain over the weekend, yes always happens at the wrong time of week, had an appointment booked to see Karen. After the usual checks etc, the xray showed up a crack in tooth and an angry nerve. Got booked in for emergency treatment next day, lovely new crown fitted, pain was near enough gone but was advised it would take a few days to settle down. Now a week later its all pain free and life continues without worrying about hot or cold drinks etc. As always I'm always treated by all the staff at Distinctly Dental with much care and professionalism and highly recommend Karen and her team. Thank you.

— Kevin L

Verified review (1617163) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Seen on time

5 out of 5 stars
workingfeedback logo
My son and I were seen on time for our six monthly check up. All went very smoothly.

— Anonymous

Verified review (1616858) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
First time made welcome.Treatment commenced and I am almost lookin forward to going back to this dentisr

— Jim Brown

T74146 Review left 3 years ago
This review complies with Google's policies.

Reply from Distinctly Dental

Thanks so much for the lovely review.

Kind and caring as always

5 out of 5 stars
workingfeedback logo
Karen and her team were kind and caring as always. I'm not very keen on dentists, having had bad experiences as a child, but Karen is gentle and patient.

— Anonymous

Verified review (1616177) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very satisfied

5 out of 5 stars
workingfeedback logo
Very satisfied with my hygienist appointment and service received.

— Anonymous

Verified review (1615180) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
I commenced my emergency treatment terrified during lockdown and was greeted by the friendly supportive staff who have continued to maintain their excellent service to date. Karen has done an amazing job providing a natural looking implant at the front, 4 excellent crowns and always makes me feel at ease and I can just relax and let her perform the task in hand worry free as I know I will not experience any pain throughout the whole process. I cannot rate this practice highly enough - 5 Gold Star all round service

— Bev B

T73429 Review left 3 years ago
This review complies with Google's policies.

Reply from Distinctly Dental

Wow ! Thank you for the Gold Star Review. So, so appreciated and great to hear that we have made you feel at ease.

Very pleased with everything

5 out of 5 stars
workingfeedback logo
As usual, very pleased with everything.

— John S

Verified review (1614954) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Painless and efficient

5 out of 5 stars
workingfeedback logo
Painless and efficient procedure.

— Terry D

Verified review (1613727) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Emergency treatment

5 out of 5 stars
workingfeedback logo
I had broken my tooth and had pain which was increasing. I was given a prompt appointment and it was sorted efficiently and professionally.

— Louise D

Verified review (1613572) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very friendly and professional

5 out of 5 stars
workingfeedback logo
Very friendly and professional, by far best dentist experience I ever had.

— Patryk S

Verified review (1613198) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
I received emergency treatment for a tooth decay which helped relieve the pain I was having. All of the staff were professional and respectful.

— David Dragoi

T72941 Review left 4 years ago
This review complies with Google's policies.

Reply from Distinctly Dental

Thank you for the kind review.