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Distinctly Dental

5 Manor Parade, Hatfield Garden Village, Hatfield, Hertfordshire, AL10 9JS

Excellent rating from 756 reviews

5 out of 5 stars

+ 140 reviews from Google 899 total reviews

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Latest Reviews by Working Feedback

Distinctly Dental

5 out of 5 stars
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Known Karen for a very long time. I'm a very anxious person when coming to the dentist, she really makes it possible for me to see a dentist on a regular basis.

— Stephen D

Verified review (1611990) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist

5 out of 5 stars
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Very quick and efficient.
Useful advice on brushing.

— Christopher S

Verified review (1611709) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Helpful and supportive

5 out of 5 stars
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Efficient, thorough, helpful and supportive.

— Anonymous

Verified review (1610002) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great as usual

5 out of 5 stars
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Karen great as usual, all staff so friendly.

— Lorraine D

Verified review (1609961) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I visited Distinctly Dental for the first time today and felt so reassured and looked after. I don't usually write reviews but on this occasion I really wanted to. I would highly recommend Distinctly Dental to everyone.

— Katie Coley

T72222 Review left 4 years ago
This review complies with Google's policies.

Reply from Distinctly Dental

Thank you so much for taking the time to write us such a lovely review. It really does mean a great deal to the team and is the biggest "thank you" you can offer us.

Usual great service

5 out of 5 stars
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Had the usual great service from the ladies at Manor Parade. Good communication and flexible after postponing visit last minute a month previously due to illness. Treatment was to usual high standard and both Karen and Diane (Dentist and Hygienist) took great care to see that my needs were met. Highly recommended.

— Anonymous

Verified review (1609363) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Distinctly Dental

5 out of 5 stars
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As always Karen and the team were friendly and professional and efficient.

— Alison D

Verified review (1607390) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Distinctly Dental

5 out of 5 stars
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Always been satisfied with my treatment by Karen and Dian.

— Janice D

Verified review (1607063) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

All done professionally

5 out of 5 stars
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Removed an old back tooth root and relined dentures... All done professionaly by dentist and staff.

— Alexander L

Verified review (1603672) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Relatively painless

5 out of 5 stars
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I had a crown fitted to replace my 11-year-old Cerec filling, a relatively painless process, using the latest technology. A week later, so far so good. A certificate of manufacture was issued soon after.

— Reza S

Verified review (1603415) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Feeling very happy

5 out of 5 stars
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Really good hygienist appointment.
Lots of advice on brushing and oral care, very experienced, kind and patient. I left feeling very happy. Best one yet!

— Anonymous

Verified review (1603306) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great service as usual

5 out of 5 stars
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Great service as usual. We drive from Northumberland for treatment so that shows how highly we regard Karen and the team.

— Anonymous

Verified review (1603267) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Extremely friendly and caring

5 out of 5 stars
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Diane and the team are extremely friendly and caring which helps calm the nerves. Excellent treatment and advice given at each visit. Thank you.

— Martin C

Verified review (1602630) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kind and helpful

5 out of 5 stars
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Very kind and helpful.

— Anonymous

Verified review (1601799) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very happy with the service

5 out of 5 stars
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As always I am very happy with the service I receive from all of the staff.
Diane has educated me in the art of teeth cleaning and I always leave her visits feeling I have had a thorough clean. I wish I had visited her years ago to prevent some of the treatments I have had to endure over the years.

— Beverley B

Verified review (1601396) Review left 4 years ago
This review was collected via email feedback service.

Reply from Distinctly Dental

Thank you for the lovely feedback- will pass your kind words on to Diane.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Faultless

5 out of 5 stars
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Faultless. Thank you.

— Geoffrey B

Verified review (1601240) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

At ease at all times

5 out of 5 stars
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Had a check-up with Karen and clean with Diane. Felt at ease at all times, very concerned about health and well being. Excellent.

— Anonymous

Verified review (1601168) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Whole experience was painless

5 out of 5 stars
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Very informative, super friendly, the whole experience was painless.

— Paul W

Verified review (1600904) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Distinctly Dental

5 out of 5 stars
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Fortunately, I was able to book hygienist and dentist appointments on the same day. This is far more convenient for me as the hygienist has performed her magic before I see the dentist. Prior to my visit, I had updated my medical/personal information online.
On entering the surgery I was made welcome and the waiting area is spotlessly clean and adherence to covid measures is exemplary. This is equally true in the surgery itself. All furniture/equipment is cleaned from the previous patient and this is reassuring.
The hygienist was thorough and I always feel comfortable in her care. I’m always given advice on how to care for my teeth and gums between appointments. Her treatment is first class!
The dental appointment is equally top-notch. The check-up was completed efficiently and as a very nervous patient who finds it difficult to relax, I am always put at ease by the dentist. She always answers my questions and my treatment is thorough and professionally undertaken.
I would not hesitate in recommending Distinctly Dental for a nervous patient. The treatment is second to none!

— Patricia C

Verified review (1600201) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent as usual

5 out of 5 stars
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Excellent as usual.

— Anonymous

Verified review (1599730) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient