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Distinctly Dental

5 Manor Parade, Hatfield Garden Village, Hatfield, Hertfordshire, AL10 9JS

Excellent rating from 756 reviews

5 out of 5 stars

+ 140 reviews from Google 899 total reviews

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Latest Reviews by Working Feedback

Distinctly Dental

5 out of 5 stars
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A friendly welcome at reception, very professional in the surgery room.

— John S

Verified review (1598048) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

All staff were amazing

5 out of 5 stars
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All staff were amazing! Had a problem with swelling in my cheeks ( not caused by my teeth!) and Karen was amazing in diagnosis. Cannot recommend Distinctly Dental highly enough.

— Susan B

Verified review (1598035) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Removal of tooth

5 out of 5 stars
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Staff were amazing and so hospitable, the dentist was very upfront and honest about the situation and when it came to treatment was quick and painless. They really look after you, especially when you’re an anxious patient.

— Santino M

Verified review (1596596) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great, professional service

5 out of 5 stars
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Always great, professional service. I really appreciate the care taken by Karen and her staff to ensure that I am comfortable and that I understand my treatment as well as any follow up treatments. Really happy with the service I have received at this dental surgery.

— Anonymous

Verified review (1596049) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Replacement crown

5 out of 5 stars
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I attended Distinctly Dental for a replacement crown procedure. I was extremely nervous and was probably a challenging patient but all went well and my teeth feel 100% better having had this revision. I had not realised how uncomfortable my mouth had been until it was put right. Thank you for bearing with me during this. Ultimately, great job!

— Anonymous

Verified review (1594573) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Distinctly Dental

4 out of 5 stars
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Very friendly and professional.

— Antony S

Verified review (1592787) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Hygienist

5 out of 5 stars
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Careful and not too vigorous cleaning; asked lots of useful questions; took care with extra sensitive teeth. Pleasant manner.

— Anonymous

Verified review (1592579) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

On time, efficient and helpful

5 out of 5 stars
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On time, efficient and helpful in continuing advice in looking after my teeth.

— Geoffrey B

Verified review (1591899) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Minor filling

5 out of 5 stars
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During a regular checkup session, some minor dental work was identified, and a few days later the work was carried out, painlessly and to my full satisfaction.

— Reza S

Verified review (1591845) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent and friendly service

5 out of 5 stars
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Karen and her team have always provided me with an excellent and friendly service and it’s no surprise by the 5 star reviews that all her other customers are just as satisfied as I am.

— Nicholas S

Verified review (1591244) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Distinctly Dental

5 out of 5 stars
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Lovely dentist.

— Anonymous

Verified review (1590478) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin

Very thorough

5 out of 5 stars
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Very thorough dental hygienist treatment. Friendly and professional staff.

— Anonymous

Verified review (1590318) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very informative and helpful

5 out of 5 stars
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Very informative and helpful also with after care advice.

— Anonymous

Verified review (1590306) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Caring receptionist

5 out of 5 stars
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I rang for help as I was in pain and needed to see a dentist as soon as possible. The caring receptionist said she would see if the dentist would stay late as no appointments were available, I got a call back the dentist would see me after surgery.
This happened and a plan was put in place to deal with my problem.

— Graham G

Verified review (1590105) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Tooth extraction and dental bridge

5 out of 5 stars
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I am the first to admit that I am terrified of dentists but I cannot fault the the care and patience demonstrated by all the staff at this surgery and am more than happy to recommend them.

— Anonymous

Verified review (1589996) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Outstanding team

5 out of 5 stars
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My search for a kind caring and considerate Dental team is over now I have found Karen and her outstanding team. After years of misery hopping from one dentist to another with awful experiences, I had to search far and wide to find a dental practice that would welcome me and make me feel “me” again and take that awful fear of going to the dentist that many of us suffer... And I found Distincly Dental some 221 miles from home! Karen and her team were so welcoming and completely understand nervous and fearful patients and have turned my fear into a really positive experience despite having had to undergo very traumatic treatment due to the poor state of my teeth. Karen, her team and the wonderful dental technician have given me back my self-confidence and a wonderful smile and I can’t thank them enough. I just wish I had found them sooner. Highly recommended.

— Michelle P

Verified review (1589562) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Dental Implant

5 out of 5 stars
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Karen has been my dentist for a number of years now. She and her team at Distinctly Dental are truly outstanding. They deliver friendly and professional service to the highest standards at all times. My latest procedure to replace a tooth that was beyond saving with an implant was carried out successfully over several appointments with care and expertise.
The welcome and interaction with Sam and Janette is always warm and friendly. Diane, the hygienist always brightens a hygiene appointment with her chat.
The whole teams approach to infection control during the pandemic has been excellent and I cannot recommend this practice highly enough.

— Michael B

Verified review (1588846) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Good dentist

5 out of 5 stars
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Friendly and set you at ease. Check up is thorough.

— Anonymous

Verified review (1588637) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

First rate service

5 out of 5 stars
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Friendly, caring, professional and explanatory approach. Options for treatment were discussed in detail with alternatives proferred. Estimates for suggested treatments were spot on and clearly indicated.

— Bernice C

Verified review (1588228) Review left 4 years ago
This review was collected via email feedback service.

Reply from Distinctly Dental

Great to hear your positive feedback.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I had a great experience

5 out of 5 stars
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I had a great experience with Distinctly Dental from start to finish. The staff are very welcoming and professional. They are thorough in making sure your dental care is top-tier, so I'd highly recommend!

— Michael D

Verified review (1588135) Review left 4 years ago
This review was collected via email feedback service.

Reply from Distinctly Dental

Thank you for your kind words.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient