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Distinctly Dental

5 Manor Parade, Hatfield Garden Village, Hatfield, Hertfordshire, AL10 9JS

Excellent rating from 756 reviews

5 out of 5 stars

+ 140 reviews from Google 899 total reviews

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Latest Reviews by Working Feedback

Very friendly, caring

5 out of 5 stars
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Very friendly, caring and puts patients at ease.

β€” Anonymous

Verified review (1543779) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Distinctly Dental

5 out of 5 stars
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Excellent Service.

β€” Julian V

Verified review (1543622) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

I felt very safe

5 out of 5 stars
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After self-isolating for months, I felt nervous about going to the dentist - I needn’t have worried, I felt very safe and well cared for.

β€” Cathleen P

Verified review (1543396) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Recent check-ups

5 out of 5 stars
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We have been a patient of Karen Andrews for over 20 years and we are on her practice plan.
As always she and her staff were friendly and professional.
Distinctly Dental is excelling in COVID precautions - we felt safer in the practice than in our own home!
We will see them all again in November.

β€” Alison D

Verified review (1543392) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Got my smile back!

5 out of 5 stars
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Can not thank Karen and the team enough for their care and exceptionally high standards of treatment received. As a dedicated 'dental coward' i put my total trust in Karen and received care and compassion during my visits. She really is the best!

β€” Jacqueline F

Verified review (1543385) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

β€” Caroline Simoes

T46645 Review left 5 years ago
This review complies with Google's policies.

Reply from Distinctly Dental

Thank you for your kind review. Please feel free to comment on how we can improve to achieve the 5th star:)

Professional and calming

5 out of 5 stars
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My visit to the dentist was, as always, very good. Karen and her team are always very friendly and professional and calming. The whole experience was painless, even though I am a very nervous patient.

β€” Anonymous

Verified review (1543373) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Facebook

5 out of 5 stars
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Thank you so much Karen for giving me back my smile 😁

β€” Anonymous

T46267 Review left 5 years ago
This review complies with Facebook's policies.

Review from Google

5 out of 5 stars
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Brilliant dentist I hate needles but they kept me calm ish. Would highly recommend

β€” Darell Rac

T43289 Review left 5 years ago
This review complies with Google's policies.

Reply from Distinctly Dental

Thank you for the 5 stars:)

Review from Google

5 out of 5 stars
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After being fearful of the dentist, today I went to dr Karen for the first time what a great experience she has taken my fear away of dentists and I will now have the best gnashers in Hatfield lol :) I will continue going to her on a regular basis :) πŸ˜ƒπŸ˜ƒ

β€” Shireen Buchanan

T42405 Review left 5 years ago
This review complies with Google's policies.

Reply from Distinctly Dental

Thank you for such a great review.

Review from Google

5 out of 5 stars
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Absolutely amazing experience - After having difficulties with my sons NHS Dentist and them unable to provide the treatment he required. I was amazed with the kindness, amazing care and treatment my Son recieved. All the staff are so welcoming and provide COVID-19 safety measures throughout, the staff defernitly made us feel more comfortable and so at ease for all our visits. Defernitly will be continuing our custom here. Thank you so much for all your hard work and care you provide.

β€” Jenny

T41508 Review left 5 years ago
This review complies with Google's policies.

Reply from Distinctly Dental

So happy to hear about your positive experience. Thank you for the kind review.

Always excellent

5 out of 5 stars
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Always excellent and professional treatment received.

β€” Geoffrey B

Verified review (1529781) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Very good hygienist

5 out of 5 stars
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Diane is a very good hygienist. Very thorough. Thanks.

β€” Patricia D

Verified review (1529775) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Excellent

5 out of 5 stars
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Excellent. Couldn't have been better.

β€” Phillip M

Verified review (1528342) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Very good

5 out of 5 stars
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Very good - like the way they have set up the surgery now very strict on hygiene. Very polite. I have been with Karen since the beginning and have never had any problems .

β€” Kathleen G

Verified review (1528183) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Quick, efficient

5 out of 5 stars
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It’s quite something that the surgery is open at all when the current requirements are so stringent. All staff appear to be taking the new not-normal in their stride, from the pre- appointment questionnaire, through treatment, to leaving the surgery afterwards. Communication was good at all stages, and on the day the work was quick, efficient, and relatively painless.

β€” David N

Verified review (1528072) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Professional and trusted

5 out of 5 stars
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I have always been happy with my experience at the surgery.
The staff are welcoming friendly and really supportive.
In tge early days Karen, the dentist, was understanding of my fears, patient and I found it easy to overcone my fear of needles, with her pain free solution.
The hygienist is amazing! I hated having my teeth cleaned and she has been brilliant at making it something I can now do regularly.
I would highly recommend the practice, professional and trusted.

β€” Debbie C

Verified review (1527603) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Distinctly Dental

5 out of 5 stars
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This person left a star rating but no comment.

β€” Ann M

Verified review (1527203) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Provided excellent and prompt service even during Covid times when our own dental surgery we registered with refused to give an emergency appointment yesterday and didn’t even bother to pick up the phone today.

β€” SH S

T39302 Review left 5 years ago
This review complies with Google's policies.

Reply from Distinctly Dental

Thank you for your 5 star review. Just glad we were able to help.

Dental appointment

5 out of 5 stars
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I hope I have given you 5 stars - if not I meant to. The only minor niggle was slight pain when you were doing the new tooth - both putting the clamp on and during the operation itself.

β€” Pauline M

Verified review (1526604) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private