T30207
Review left 6 years ago
This review complies with Google's policies.
Reply from Distinctly Dental
Thanks so much for the 5 stars ,Sara.
I feel valued as a patient
I have opted to have an extra dental hygiene session over and above my twice yearly ental plan because added assurance of dental health. I feel valued as a patient and appreciate the care and attention I receive.
— Prof R
Verified review (1410667)
Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Great team, lovely environment
Great team, lovely environment. As pleasant as a Dentist could possibly be!
— Anonymous
Verified review (1409551)
Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Patient and understanding
Dr Karen Andrews is exceptionally professional, has a fine sense of aesthetics, patient and understanding. I consider myself lucky to have found her in UK as my dental consultant and practitioner.
— Helen Z
Verified review (1409262)
Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Excellent in all aspects
Excellent in all aspects, Karen has the patience of a saint, very caring likewise her staff. Happy with the service provided.
— David J
Verified review (1409075)
Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Brilliant service as usual
Brilliant service as usual. We travel 300 miles each way to see Karen so I think that says it all.
— Anonymous
Verified review (1408531)
Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
New patient
As a new patient who is a coward of going to the dentist I cannot recommend Karen enough. Having to have a crown fitted which I was terrified of the pain I thought I would experience, Karen was very careful give me extra injections and I never felt a thing.
— Anonymous
Verified review (1406492)
Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Extremely impressed with service
Totally friendly staff. Minimal pain and extremely welcoming dental surgeons. Extremely impressed with service.
— Jonathan M
Verified review (1406355)
Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Review from Google
This person left a star rating but no comment.
— Mark Wilson
T35024
Review left 6 years ago
This review complies with Google's policies.
Reply from Distinctly Dental
Thank you for the 5 stars
Distinctly Dental
Always excellent and professional.
— Anonymous
Verified review (1403933)
Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Distinctly Dental
Hygienist is gentle and helpful.
— Anonymous
Verified review (1401682)
Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Appointment At Distinctly Dental
This was mainly a check up so no work was carried out at this time.
— Anonymous
Verified review (1401569)
Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Distinctly Dental
I really hate going to the dentist/hygenist but both Karen, the hygienist and staff make it easier to bear and are very professional.
— Anonymous
Verified review (1401046)
Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Annual check, clean and any necessary treatment
This dental practice has, in my opinion, no equal. Dr. Andrews is technically highly competent and always seeks to improve her standard. Her support staff are similarly well trained. All are kind and caring, a delight to know.
— Robert H
Verified review (1400006)
Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
6 monthly dental appointment
Running late again, this time by 30 minutes! However, this gave me time to take in the clean and modern decor of the waiting room, good music and a monitor screening latest news & sport and more interestingly the latest dental techniques. The kind nature of the nurse/receptionist didnt go a miss as well as patients coming and going an in particular leaving very happy.
— Maxine B
Verified review (1398845)
Review left 6 years ago
This review was collected via online systems.
Reply from Distinctly Dental
Thank you so much for taking the time to give us such detailed and valid feedback. We are glad that you found so many positive aspects to your visit with us. We are extremely sorry that you were kept waiting. We realise that this can be most irritating and inconvenient.
We do try to run on time as much as possible, however sometimes this cannot be avoided, especially if a patient has an emergency which takes longer to treat than anticipated. We do try and prewarn patients if we are running late and this has been reiterated to the team so that we keep our patients more informed in the future.
Once again, thank you for your kind praise and hopefully next time we will be worthy of a 5 star review from you.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Review from Google
This person left a star rating but no comment.
— Mr. Ikujuni
T35025
Review left 6 years ago
This review complies with Google's policies.
Reply from Distinctly Dental
Thank you for the review. We are always keen to learn how we can exceed expectations to earn 5 stars.
We only have praise for the practice
It must be coming up to 12 years now that I have been a patient of Distinctly Dental and during that time I have joined my grandchildren into the practice. We only have praise for the practice and although our round trip to the surgery is only 30 miles to and from Hatfield there are a lot of dentist nearer than we could attend. I will continue with this journey as long as I can get myself there!! Obviously I am not in a position to recommend others. I would certainly do so if I lived nearer the practice.
— Brenda M
Verified review (1397928)
Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Always a good experience
Always a good experience from someone who has/ had a fear of the dentist.
— Anonymous
Verified review (1396916)
Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Review from Google
Great dentist, very gentle, all the latest Dentistry kit. Would of given 5 stars but old person music on the radio, oh and needs tv in the ceiling!
— Mickey
T35015
Review left 6 years ago
This review complies with Google's policies.
Reply from Distinctly Dental
Thanks for your valuable feedback. We encourage you to request your choice of music to give you an enhanced experience when visiting Distinctly Dental. We are always happy to oblige.
Feeling more confident about my smile
I am an extremely anxious person especially when it comes to the dentist. I was made to feel at ease by Diane. She really is amazing and I am already feeling more confident about my smile.
— Andrea L
Verified review (1394740)
Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?