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Distinctly Dental

5 Manor Parade, Hatfield Garden Village, Hatfield, Hertfordshire, AL10 9JS

Excellent rating from 756 reviews

5 out of 5 stars

+ 140 reviews from Google 899 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Sara Reymers

T30207 Review left 6 years ago
This review complies with Google's policies.

Reply from Distinctly Dental

Thanks so much for the 5 stars ,Sara.

I feel valued as a patient

5 out of 5 stars
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I have opted to have an extra dental hygiene session over and above my twice yearly ental plan because added assurance of dental health. I feel valued as a patient and appreciate the care and attention I receive.

— Prof R

Verified review (1410667) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Great team, lovely environment

5 out of 5 stars
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Great team, lovely environment. As pleasant as a Dentist could possibly be!

— Anonymous

Verified review (1409551) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Patient and understanding

5 out of 5 stars
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Dr Karen Andrews is exceptionally professional, has a fine sense of aesthetics, patient and understanding. I consider myself lucky to have found her in UK as my dental consultant and practitioner.

— Helen Z

Verified review (1409262) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Excellent in all aspects

5 out of 5 stars
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Excellent in all aspects, Karen has the patience of a saint, very caring likewise her staff. Happy with the service provided.

— David J

Verified review (1409075) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Brilliant service as usual

5 out of 5 stars
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Brilliant service as usual. We travel 300 miles each way to see Karen so I think that says it all.

— Anonymous

Verified review (1408531) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

New patient

5 out of 5 stars
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As a new patient who is a coward of going to the dentist I cannot recommend Karen enough. Having to have a crown fitted which I was terrified of the pain I thought I would experience, Karen was very careful give me extra injections and I never felt a thing.

— Anonymous

Verified review (1406492) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Extremely impressed with service

5 out of 5 stars
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Totally friendly staff. Minimal pain and extremely welcoming dental surgeons. Extremely impressed with service.

— Jonathan M

Verified review (1406355) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Mark Wilson

T35024 Review left 6 years ago
This review complies with Google's policies.

Reply from Distinctly Dental

Thank you for the 5 stars

Distinctly Dental

5 out of 5 stars
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Always excellent and professional.

— Anonymous

Verified review (1403933) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Distinctly Dental

5 out of 5 stars
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Hygienist is gentle and helpful.

— Anonymous

Verified review (1401682) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Appointment At Distinctly Dental

5 out of 5 stars
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This was mainly a check up so no work was carried out at this time.

— Anonymous

Verified review (1401569) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Distinctly Dental

4 out of 5 stars
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I really hate going to the dentist/hygenist but both Karen, the hygienist and staff make it easier to bear and are very professional.

— Anonymous

Verified review (1401046) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Annual check, clean and any necessary treatment

5 out of 5 stars
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This dental practice has, in my opinion, no equal. Dr. Andrews is technically highly competent and always seeks to improve her standard. Her support staff are similarly well trained. All are kind and caring, a delight to know.

— Robert H

Verified review (1400006) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

6 monthly dental appointment

4 out of 5 stars
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Running late again, this time by 30 minutes! However, this gave me time to take in the clean and modern decor of the waiting room, good music and a monitor screening latest news & sport and more interestingly the latest dental techniques. The kind nature of the nurse/receptionist didnt go a miss as well as patients coming and going an in particular leaving very happy.

— Maxine B

Verified review (1398845) Review left 6 years ago
This review was collected via online systems.

Reply from Distinctly Dental

Thank you so much for taking the time to give us such detailed and valid feedback. We are glad that you found so many positive aspects to your visit with us. We are extremely sorry that you were kept waiting. We realise that this can be most irritating and inconvenient.
We do try to run on time as much as possible, however sometimes this cannot be avoided, especially if a patient has an emergency which takes longer to treat than anticipated. We do try and prewarn patients if we are running late and this has been reiterated to the team so that we keep our patients more informed in the future.
Once again, thank you for your kind praise and hopefully next time we will be worthy of a 5 star review from you.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 2 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

— Mr. Ikujuni

T35025 Review left 6 years ago
This review complies with Google's policies.

Reply from Distinctly Dental

Thank you for the review. We are always keen to learn how we can exceed expectations to earn 5 stars.

We only have praise for the practice

5 out of 5 stars
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It must be coming up to 12 years now that I have been a patient of Distinctly Dental and during that time I have joined my grandchildren into the practice. We only have praise for the practice and although our round trip to the surgery is only 30 miles to and from Hatfield there are a lot of dentist nearer than we could attend. I will continue with this journey as long as I can get myself there!! Obviously I am not in a position to recommend others. I would certainly do so if I lived nearer the practice.

— Brenda M

Verified review (1397928) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Always a good experience

5 out of 5 stars
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Always a good experience from someone who has/ had a fear of the dentist.

— Anonymous

Verified review (1396916) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

4 out of 5 stars
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Great dentist, very gentle, all the latest Dentistry kit. Would of given 5 stars but old person music on the radio, oh and needs tv in the ceiling!

— Mickey

T35015 Review left 6 years ago
This review complies with Google's policies.

Reply from Distinctly Dental

Thanks for your valuable feedback. We encourage you to request your choice of music to give you an enhanced experience when visiting Distinctly Dental. We are always happy to oblige.

Feeling more confident about my smile

5 out of 5 stars
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I am an extremely anxious person especially when it comes to the dentist. I was made to feel at ease by Diane. She really is amazing and I am already feeling more confident about my smile.

— Andrea L

Verified review (1394740) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no