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Distinctly Dental

5 Manor Parade, Hatfield Garden Village, Hatfield, Hertfordshire, AL10 9JS

Excellent rating from 756 reviews

5 out of 5 stars

+ 140 reviews from Google 899 total reviews

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Latest Reviews by Working Feedback

Your Appointment At Distinctly Dental

5 out of 5 stars
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Six monthly checkup went well. Agreed that a tooth should be removed and work to fit implants to take place over the coming months.

— George H

Verified review (1230800) Review left 8 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Supported me through the whole process

5 out of 5 stars
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I just wanted to let you all know how much I have appreciated all your excellent work during the complex process needed to ensure I had the chance to have the dental implants that I really wanted successfully completed!
At first I did not realise the complexities that would be involved in making this aim possible but you and your colleagues supported me through the whole process and managed to overcome any difficulties encountered (and I now realise how tough these were) so that we were eventually able to reach such a successful conclusion.
The help of your team in coping with my own problems, mainly due to health, was a further key part of the support you were able to give - without that too we would not have reached such a good outcome.
So many, many thanks to you all - and in the nicest possible way, I trust I will see far less of you in the future.

— Fiona B

Verified review (1230783) Review left 8 years ago
This review was collected via testimonial.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Treatment is second to none

5 out of 5 stars
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I have been with Distinctly Dental for many years. Started with 'We Cater For Cowards' because I was a coward. Not now because everyone at this surgery are extremely caring and the treatment is second to none.

— Dorothy W

Verified review (1230768) Review left 8 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars

Distinctly Dental

5 out of 5 stars
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Very thorough and professional.

— Anonymous

Verified review (1230527) Review left 8 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Appointment at Distinctly Dental

5 out of 5 stars
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Made to feel at ease.

— Lyn W

Verified review (1230526) Review left 8 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars

I’ve recommended Distinctly Dental to others

5 out of 5 stars
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Very professional and friendly service. I’ve recommended Distinctly Dental to others and will continue to do so. Great work.

— Anonymous

Verified review (1230173) Review left 8 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Very happy with the treatment

5 out of 5 stars
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I am very happy with the treatment I've received in a friendly atmosphere.

— Raymond R

Verified review (1229472) Review left 8 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars

Thorough as normal

4 out of 5 stars
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As normal all the staff were polite and friendly. I like the new waiting area.
Karen was as thorough as normal. I was able to have an appointment very quickly for the treatment that I needed. As this appointment was for a check up, I am unable to score one of the questions

— Anonymous

Verified review (1229339) Review left 8 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Very happy with Distinctly Dental

5 out of 5 stars
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Very happy with Karen and her team

— Anonymous

Verified review (1228868) Review left 8 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

New look, professional team

5 out of 5 stars
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The new look of the surgery matches the professionalism of your team.

— Anne-marie O

Verified review (1228846) Review left 8 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Crowns and more...

5 out of 5 stars
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I'm just sorry I didn't change dentists to years ago but hey ho! Being able to have crowns made in a session (albeit very long) is fantastic and Karen makes the right decisions re colour matching which is a joy and cuts down the stress. The staff are friendly and make you feel quite comfortable which is also an important factor in dental practice choice.

— Anonymous

Verified review (1228508) Review left 8 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Your Appointment At Distinctly Dental

4 out of 5 stars
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No one likes going to the dentist. However they do make it as good as they can to make you feel relaxed.

— John G

Verified review (1228505) Review left 8 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Check up.

4 out of 5 stars
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Very good dental practice have used their services for many years.

— Vratislav K

Verified review (1227978) Review left 8 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Very satisfied

5 out of 5 stars
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Usual high and friendly standard of treatment. Very satisfied.

— Anonymous

Verified review (1227967) Review left 8 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Friendly and put you at ease

4 out of 5 stars
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The staff are great. Friendly and put you at ease. Miss Andrew’s is probably the best in her field.

— Andrew C

Verified review (1227846) Review left 8 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Replacement of weak split retainers.

3 out of 5 stars
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After having a successful cerec replacement the new tooth affected the fit of my upper retainer, the first impression had something go wrong at the lab so had another appointment and impression made.The thin plastic retainer was cut back by the dentist because maybe the edge stuck out, now the edge is on the tooth not the gum and not easy to remove on that side and the other side was a comfortable tight fit which split after a few months.I paid £70 for this upper retainer that will soon be in 2 pieces,I appreciate the high standard of dental treatment I receive but the retainers will undo the money,time and treatment invested.

— Anonymous

Verified review (1227808) Review left 8 years ago
This review was collected via online systems.

Reply from Distinctly Dental

Thank you so much for taking the time to write a review, your comments are appreciated as they help to highlight areas where we need to improve.
At Distinctly Dental, it is always our aim to exceed the expectations of our valued patients.
We are really sorry to hear that, on this occasion, we have failed to do so.
With any treatment we offer, we would always encourage you to contact us if you are not entirely happy with the outcome, so that we are made aware and we can try to resolve this for you.
Please be assured that there is a guarantee on the retainers we supplied to you, so we would be more than happy to remake these for you. Given the opportunity, we would like to ensure your comfort and hopefully redeem your faith in us and the service we provide.
You kindly mentioned the high standard of dental treatment that we have provided to you in the past and we shall continue to strive for excellence in the future.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Neither likely nor unlikely
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 2 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

As usual prompt on time

5 out of 5 stars
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As usual prompt on time.Thorough examination. All clear and see the hygienist is January. Excellent.

— Richard R

Verified review (1227640) Review left 8 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Emrgency appt to check loose implant

5 out of 5 stars
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I was given an appointment at very short notice. The problem was identified and sorted out with great care and efficiency.

— Anonymous

Verified review (1227639) Review left 8 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Outstanding expertise

5 out of 5 stars
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Karen is by far the most capable, knowledgeable and enthusiastic dentist I've come across. She has a real passion for using the most up-to-date techniques and spends a lot of time and money on keeping abreast of the latest developments.

She is friendly and efficient, whether dealing with minor problems or major dental work.

— Anonymous

Verified review (1227568) Review left 8 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Great Dental Surgery

5 out of 5 stars
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I have been a patient at this surgery for over 20 years . The first time I went I was a scared nervous coward after having a bad experience elsewhere. They reassured me & helped me over come my fears and I am a happy patient who attends every six months even though I am no longer local. I cannot speak highly enough of Karen & her staff they are always smiling & welcoming and Karen keeps up with all of the latest technology and techniques.

— Sheena

Verified review (1227144) Review left 8 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes