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Distinctly Dental

5 Manor Parade, Hatfield Garden Village, Hatfield, Hertfordshire, AL10 9JS

Excellent rating from 756 reviews

5 out of 5 stars

+ 140 reviews from Google 899 total reviews

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Latest Reviews by Working Feedback

Great dentist

5 out of 5 stars
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Good service, very professional, great dentist and friendly staff.

— Lorraine D

Verified review (1823706) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Put me at ease

5 out of 5 stars
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Had some anxieties, but they put me at ease throughout and kept me informed about what they were doing.

— Andrew P

Verified review (1820423) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I cannot fault the service

5 out of 5 stars
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I discovered I'd lost a crown in the morning and Karen managed to see me that afternoon and make and fit a replacement crown, which feels much better than the original. I cannot fault the speedy and professional service I received.

— Anonymous

Verified review (1819458) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Caring

5 out of 5 stars
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Being a patient for many years, has not changed over the years of being caring – thanks Karian and Diania.

— David J

Verified review (1818421) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good

5 out of 5 stars
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Very good service.

— Anonymous

Verified review (1816200) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check Up

5 out of 5 stars
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As always, excellent treatment.

— Anonymous

Verified review (1816167) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Distinctly Dental

5 out of 5 stars
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Dentist Andrews met my non-clinical concern with advice and appropriate treatment, at the end of which she declined to charge a fee. Thank you, Dr Andrews.

— Helen Z

Verified review (1816092) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Just called for emergency apointment but was no slots, but the lady on the phone give us some good advice and had a little chat about my baby girl.
Good experience.

— VR Familly

T129052 Review left 2 years ago
This review complies with Google's policies.

Reply from Distinctly Dental

Thank you very much for your review. Glad we could be of help. Hope your daughter feels better now. Kind regards.

Review from Google

5 out of 5 stars
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For almost 20 years, I've been a patient of this practice and haven't had a single bad experience. I took out their dental plan 15 years ago and it has served me well both for routine checkups and hygiene sessions as well a couple of emergencies abroad and in UK. I've had a few Cerec caps instead of fillings since 2011 and one of them popped out while flossing last night, Sunday evening, and today, Monday morning, I was seen by Dr Ezgi Cilingir. She was great in talking me through what she was going to do and as an engineer and scientist myself, I really appreciated her dental surgical and technical skills and use of technology to refit my cerec cap. Not many people enjoy going to their dentist, but I walk in with confidence knowing I'm in the hands of professionals. I hope all my future visits are routine checkups but I can't complain about getting an appoint in less than 12 hrs of incident, and treatment in under one hour.

— Reza Sotudeh

T128062 Review left 2 years ago
This review complies with Google's policies.

Reply from Distinctly Dental

Thank you so much for your detailed review and the 5 stars. The team welcome all comments and the 5 star review is very welcome.

Easy to understand

5 out of 5 stars
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My experience with Distinctly Dental is very good, after all, I would not be going there for many years if it was unsatisfactory. Denisa analysed and explained the problem so that it was easy to understand. And suggested again a very logical treatment.

— Anonymous

Verified review (1808075) Review left 2 years ago
This review was collected via email feedback service.

Reply from Distinctly Dental

Thank you for your kind feedback. I shall pass this information to the team and we will always endeavor to improve where we can.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Brilliant as always

5 out of 5 stars
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The team were brilliant as always, took a nervous 6-year-old with me and they made the whole experience so much easier, even supplying bravery stickers!

— Kelly H

Verified review (1807160) Review left 2 years ago
This review was collected via email feedback service.

Reply from Distinctly Dental

Thank you so much for your kind review- glad to hear your little one went away happy.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I had a fantastic experience with Dr Denisa Cooper at Distinctly Dental! She provided top-notch care during my recent cavity treatment for two teeth. Denisa's professionalism and expertise were truly outstanding. She made me feel comfortable and informed throughout the entire process. The results were excellent, and my teeth have never felt better. I highly recommend Denisa and the team at Distinctly Dental for their exceptional service and commitment to patient care. Five stars all the way!

— Muller van der Westhuizen

T127799 Review left 2 years ago
This review complies with Google's policies.

Reply from Distinctly Dental

Thank you so much for the kind comments. Denisa and the team will continue to strive for outstanding service. Your feedback is appreciated.

Excellent

5 out of 5 stars
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Quick, clean, and efficient - excellent.

— Anonymous

Verified review (1802287) Review left 2 years ago
This review was collected via email feedback service.

Reply from Distinctly Dental

Thank you so much:)
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Highly recommended

5 out of 5 stars
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Great customer service with genuine interest in the professional services provided. After operation information is very clear. Highly recommended.

— Sezai G

Verified review (1799051) Review left 2 years ago
This review was collected via email feedback service.

Reply from Distinctly Dental

Thank you for recommending Distinctly.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Extraction

5 out of 5 stars
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It was really helpful on the day, I needed an extraction, a bit expensive but got the job done.

— Aamir M

Verified review (1798000) Review left 2 years ago
This review was collected via email feedback service.

Reply from Distinctly Dental

Glad we were able to help- your feedback is appreciated.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Accommodating and relaxed

5 out of 5 stars
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I found the whole experience professional, accommodating and relaxed considering I haven’t visited a dentist for a while I was put at ease. Everything was explained in a manner I understood and they explained the process going forward.

— Andrew P

Verified review (1795016) Review left 2 years ago
This review was collected via email feedback service.

Reply from Distinctly Dental

Thank you for your kind review.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I’ve not been to a dentist for 20yrs due to a bad experience. I recently had toothache due to a chipped tooth getting infected I had an emergency appointment and then later had what I can say as the easiest and most pain free extraction I’ve ever experienced the team was amazing and very friendly I would highly recommend this dental practice to anyone. Thanks all for a pleasant experience

— Jim Slatter

T125478 Review left 2 years ago
This review complies with Google's policies.

Reply from Distinctly Dental

Thank you for your kind words and 5 stars. Happy we could help.

Friendly and efficient

5 out of 5 stars
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The staff were friendly and efficient as usual.

— Pauline M

Verified review (1792228) Review left 2 years ago
This review was collected via email feedback service.

Reply from Distinctly Dental

Thank you so much. Your feedback is appreciated.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Professional pain free care

5 out of 5 stars
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I’m an anxious patient and needed a filling but as usual I needn’t have worried. Karen is the most incredible dentist and my treatment was exemplary. I didn’t feel a thing and I almost dozed off!

— Patricia C

Verified review (1791773) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A pleasant welcome

5 out of 5 stars
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A pleasant welcome, like an old friend.

— Jeremy A

Verified review (1790064) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient