Working Feedback

Hexham Dental Clinic

17 Battle Hill, Hexham, Northumberland, NE46 1BA

Excellent rating from 3627 reviews

5 out of 5 stars

+ 585 reviews from Google 4243 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Ashford Orthodontics

T70838 Review left 4 years ago
This review complies with Google's policies.

What a great service!

5 out of 5 stars
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Cannot fault the service and care I received from Megan and her staff and all the staff at the practice. To be seen in short order was just amazing.

— Barrie M

Verified review (1605178) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Recent appointment

5 out of 5 stars
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Care.

— Kevin B

Verified review (1605092) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent

5 out of 5 stars
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Very thorough scale and polish with JD.
Excellent.

— Michelle H

Verified review (1605089) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Ian Stubbs

T70757 Review left 4 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Professional, friendly great quality services.

— Kate Charlton

T70737 Review left 4 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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I telephoned for an emergency appointment today and within hours I was being treated in a friendly and professional manner by Simon and his assistant. Photographic evidence and an X-ray showed the problem and I was given two options for treatment.
Thank you for a prompt and efficient service.

— Colin Morris

T70738 Review left 4 years ago
This review complies with Google's policies.

Always a great experience

5 out of 5 stars
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I had appointments with Simon and Alex today. Always a great experience, both very efficient, courteous and professional.

— Anne H

Verified review (1604900) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly clinic

5 out of 5 stars
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Professional staff and friendly clinic.

— Anonymous

Verified review (1604880) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Quick and efficient

5 out of 5 stars
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Quick and efficient service and treatment.

— Zoe S

Verified review (1604759) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Marvellous

4 out of 5 stars
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Kathryn the hygienist was marvellous, she was great at putting me at ease.

— Doris W

Verified review (1604450) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Relaxed atmosphere

5 out of 5 stars
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Very satisfactory visit. Kept totally informed of treatment and given options. Immediately put at ease in a clean and relaxed atmosphere.

— Judith T

Verified review (1604422) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Tooth extraction

5 out of 5 stars
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I had a tooth removed and the whole process was dealt with very professionally but in a friendly manner. I was confident that they had my interests at heart and the advice received on how to take care of my mouth following the extraction was very valuable.

— Anonymous

Verified review (1604311) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Dentist

5 out of 5 stars
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Simon kept me informed as to what was happening and why. The conditions of my teeth and any treatment needed now and going forward, in a polite, informative and friendly anger.

— George S

Verified review (1604156) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Delighted with the results

5 out of 5 stars
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My implant treatment with Jim for a front tooth is now complete and I’m delighted with the results. My other front tooth is a crown that was done many years ago and, in my case, getting an exact match with the new implant proved difficult. Jim rejected, without hesitation, the first two implants supplied by the laboratory, because I wasn’t 100% happy and he knew a better match was possible. Unfortunately, the process became a long and frustrating one for us both and quite a stressful one for myself as I had to endure the slight discomfort each time of having the temporary implant removed and the new one put in place, before we could assess the match. Jim could not have been more apologetic for my inconvenience and went above and beyond to show how much he cares about his patients. He even bought me flowers! It’s not every day you leave the dentist’s with a beautiful bouquet. We were both in a celebratory mood when the third, and final, implant was a perfect match. I would highly recommend Jim for his skills, his extremely high standards, his professionalism and his empathy.

— Debbie L

Verified review (1604155) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Linda Xanthe Hulls

T70493 Review left 4 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Spot on time and excellent service by charming operatives.

— esmond faulks

T70494 Review left 4 years ago
This review complies with Google's policies.

Visit was good

5 out of 5 stars
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My visit was good.

— Anonymous

Verified review (1603877) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very reassuring

5 out of 5 stars
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The dentist explained things clearly and was very understanding and considerate throughout the treatment, allowing me breaks or responding to my needs. That was very reassuring.

— Anonymous

Verified review (1603862) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent as always

5 out of 5 stars
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Excellent as always.

— Anonymous

Verified review (1603595) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient