Working Feedback

Hexham Dental Clinic

17 Battle Hill, Hexham, Northumberland, NE46 1BA

Excellent rating from 3627 reviews

5 out of 5 stars

+ 585 reviews from Google 4243 total reviews

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Latest Reviews by Working Feedback

Recent appointment

5 out of 5 stars
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Very professional service.

— Anonymous

Verified review (1593115) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hexham Dental Clinic

5 out of 5 stars
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Excellent.

— Irene N

Verified review (1593046) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Msrvellous, marvellous , marvellous ! ( Dentist equivalent of location ,location ,location )

— Colin MacDonald

T66975 Review left 4 years ago
This review complies with Google's policies.

Recent appointment

5 out of 5 stars
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Very smooth as usual.

— Anonymous

Verified review (1592644) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Dentist is so kind and patient

5 out of 5 stars
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Every time I take my children along to their appointments the dentist is so kind and patient with them. They are very gentle and talk to the children about what they’re doing and reassure them that what they’re doing won’t hurt.

— Skye P

Verified review (1592600) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Recent appointment

5 out of 5 stars
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My check up went as expected, only disappointment is that due to demand my next check up won’t be for 12 months.

— Anonymous

Verified review (1592442) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I felt perfectly at ease

5 out of 5 stars
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I visited Hexham Dental Clinic yesterday to have an impression taken for the fitting of a new crown. Jim Sykes and his staff were very polite, the surgery was clean and I felt perfectly at ease.

— Anonymous

Verified review (1592300) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly, efficient

5 out of 5 stars
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Friendly, efficient receptionists.
Hygienists very thorough and professional.
The surgery is well laid out and clean.

— Anonymous

Verified review (1592192) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist appointment

5 out of 5 stars
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Very professional as always ..made to feel comfortable and relaxed.

— Anonymous

Verified review (1592037) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Went very well, thank you everyone.

— Jane Jones

T66777 Review left 4 years ago
This review complies with Google's policies.

Caring about nervous patients

5 out of 5 stars
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Caring about nervous patients. Jay Dee was very kind and aware of how nervous I was, sorry don’t know the name of the girl with her but they were both lovely and really put me at ease. I don’t feel nervous of going back for the rest of my treatment.

— Ann J

Verified review (1591702) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent experience

5 out of 5 stars
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Excellent experience. Jay Dee is extremely professional as well as friendly and caring. She always does an outstanding job.

— Ruth H

Verified review (1591693) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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Very happy with everything.

— Rachel B

Verified review (1591691) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I don't like going to the dentist who does? But the staff at hexham are always friendly. I had jaydee for a hygienist appointment today and it was fine. I used to get my mouth frozen for this procedure as my front teeth are sensitive but she suggested using a smaller tool and I am now fine with that.

— Carol Surtees

T66685 Review left 4 years ago
This review complies with Google's policies.

Excellent Service

5 out of 5 stars
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As always excellent service.

— Alan D

Verified review (1591523) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Very satisfied. Appointment on time.

— Anne Spottiswood

T66660 Review left 4 years ago
This review complies with Google's policies.

Review from Google

4 out of 5 stars
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Brilliant as always and staff also!

— Jackie Brown

T66661 Review left 4 years ago
This review complies with Google's policies.

I was made to feel at ease

5 out of 5 stars
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My recent appointment was more than an hour long in order to fix a broken tooth. My dentist was extremely gentle and explained everything he was doing right through the procedure. He also asked if I was ok several times during the process.
I was made to feel at ease immediately and that helped a great deal.

— Sandra T

Verified review (1591420) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist

4 out of 5 stars
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Jay Dee very friendly and welcoming. Very thorough and informative about the treatment. Excellent cleanliness and dealing with Covid situation.

— Janet W

Verified review (1591377) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Repair Broken Tooth

5 out of 5 stars
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Today I had an appointment to have a broken tooth repaired. Jim Sykes and his dental nurse were marvellous at “putting me at ease” and my treatment was carried out in a painless and efficient manner. I was delighted with the result and the total professionalism of the whole staff. Would definitely recommend Hexham Dental Practice 100%.

— Patricia M

Verified review (1591307) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient