Working Feedback

Hexham Dental Clinic

17 Battle Hill, Hexham, Northumberland, NE46 1BA

Excellent rating from 3627 reviews

5 out of 5 stars

+ 585 reviews from Google 4243 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Absolutely excellent experience again at Hexham Dental Clinic. The team were all very friendly, communicated clearly, and did an excellent job in the surgery. Thank you.

— Carl von Weiler

T65301 Review left 4 years ago
This review complies with Google's policies.

Mine and kids check up

5 out of 5 stars
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Seen promptly and swiftly. No complaints. In and out which kept us all happy.

— Sarah E

Verified review (1589452) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hexham Dental Clinic

4 out of 5 stars
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Over 2 years since start of this recent treatment due to covid delays and previous treatment not satisfactory and needing redoing. Good to be told second attempt now complete and looking O K.

— Anonymous

Verified review (1589330) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Recent appointment

4 out of 5 stars
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Went well.

— Anonymous

Verified review (1589329) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Check up

4 out of 5 stars
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I was seen on time, everyone was very polite and friendly. My teeth were looked at, I was concerned about keeping my teeth healthy. I was told to use an electric toothbrush, which I already do and use a TEPE , which I already do but I should use it more often. I was given another plastic easy pick to use at home after it was used on my teeth to show plaque. I made another appointment in December.

— Anonymous

Verified review (1589211) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Neither good nor poor
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Professional

Very good all round

5 out of 5 stars
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Efficient, helpful, conscientious. Very good all round.

— Anonymous

Verified review (1589195) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Good Communication

5 out of 5 stars
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Good Communication.
Knowledge and expertise.
Care and concern.
Patience.

— Jason A

Verified review (1589154) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

5 out of 5 stars
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Very friendly.

— Anonymous

Verified review (1589149) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

I couldn't have been better looked after

4 out of 5 stars
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I received telephone call to advise me of a cancellation and was offered appointment. I couldn't have been better taken care of, thank you to Alex hygienist and the team.

— Jennifer D

Verified review (1589102) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent throughout

5 out of 5 stars
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Made to feel welcome and relaxed by all of the staff. Thorough clean and treatment, with good communication throughout. I have a jaw problem and Alex was aware and performed treatment accordingly. Excellent throughout.

— Jeannette H

Verified review (1588985) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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A great service provided by friendly, knowledgeable and sympathetic staff in pleasant surroundings.

— Richard W

Verified review (1588969) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Pleasant and efficient

5 out of 5 stars
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The staff, pleasant and efficient.

— Doreen H

Verified review (1588873) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

2 out of 5 stars
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Waiting 20 minutes to be seen

— Carol K

Verified review (1588770) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Poor

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

— Mark Benjamin

T64724 Review left 4 years ago
This review complies with Google's policies.

Friendly, helpful

5 out of 5 stars
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Friendly, helpful, reassuring, thank you.

— Clive R

Verified review (1588697) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly atmosphere

5 out of 5 stars
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Friendly atmosphere and good advice from hygienist.

— Anonymous

Verified review (1588690) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Nicola Watson

T64725 Review left 4 years ago
This review complies with Google's policies.

Friendly staff

5 out of 5 stars
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Friendly staff and didn't have to wait long to be seen.

— Amy V

Verified review (1588560) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Dental appointment

5 out of 5 stars
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The staff were welcoming and explained what the procedure was to be carried out.
The hygienist was very thorough but was careful and was happy to pause if I needed a break.

— David B

Verified review (1588461) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very well organised

5 out of 5 stars
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Very well organised and professional appointment process. Text reminders are very handy as it is easy to forget these things.

— David W

Verified review (1588373) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient