Working Feedback

Hexham Dental Clinic

17 Battle Hill, Hexham, Northumberland, NE46 1BA

Excellent rating from 3627 reviews

5 out of 5 stars

+ 585 reviews from Google 4243 total reviews

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Latest Reviews by Working Feedback

Lovely pleasant staff

5 out of 5 stars
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Lovely pleasant staff / dentists.

— Ann J

Verified review (1579603) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Service was excellent

5 out of 5 stars
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The service was excellent. The dentist and dental nurse were professional yet friendly. I was informed about what was happening at all times. Very happy.

— Katherine A

Verified review (1579547) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Good experience

5 out of 5 stars
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Good experience. No delay and nice staff. Outcome as expected.

— Susan D

Verified review (1579412) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Jill Woods

T62273 Review left 4 years ago
This review complies with Google's policies.

Patient and reassuring

5 out of 5 stars
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I was really upset to hear my son had cavities I felt quite emotional about it and I do feel really worried about his teeth but I felt the dentist was very patient and reassuring.

— Anonymous

Verified review (1579238) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin

Excellent Service

5 out of 5 stars
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I have had an excellent service from Simon, he is always understanding and caring and takes time to explain in detail what treatment he would recommend but always involving myself in the decision.
He has gained my confidence and helps me to relax, in what can be a an anxious time.

— Joyce D

Verified review (1578684) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

An excellent service

5 out of 5 stars
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I was in need of emergency treatment. Having telephoned when the surgery opened I was given an appointment for mid morning. As always the service was very professional. The dentist explained the process throughout and I knew I was in good hands. My problem was resolved. An excellent service.

— Anonymous

Verified review (1578674) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hexham Dental Clinic

5 out of 5 stars
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Everything professionally done as always.

— Anonymous

Verified review (1578328) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Problem with jaw

5 out of 5 stars
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Emergency appointment, seen on time, excellent treatment by staff.

— Robert A

Verified review (1578106) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hexham Dental Clinic

5 out of 5 stars
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All the staff were friendly and the dentist explained what he was going to do and checking during the treatment whether I was alright.
Also the dentist advised what further work might be required giving detail about the reasons and possible options.

— David B

Verified review (1578070) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Melanie Ritchie

T61784 Review left 4 years ago
This review complies with Google's policies.

Review from Google

4 out of 5 stars
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I found my visits to Hexham Dental Clinic, totally agreeable. I was treated with the utmost respect and the advise received from the practice was sound. Any worries about my treatment, were I'll founded and all went smoothly. Thank you for a good job of done.

— portlygrey

T61568 Review left 4 years ago
This review complies with Google's policies.

Recent dental appointment

5 out of 5 stars
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Meghan and her assistant both had a very reassuring manner. Meghan talked me through what she was doing, worked efficiently and carried out the treatment with little discomfort for me.

— Anonymous

Verified review (1577467) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

— Anne Kearney

T61420 Review left 4 years ago
This review complies with Google's policies.

Very professional

5 out of 5 stars
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I was made to feel comfortable and looked after in a professional and kind way.

— Anonymous

Verified review (1577162) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent treatment

5 out of 5 stars
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Excellent treatment as always. This was an emergency appointment and I was treated promptly and the problem was sorted quickly.

— Anonymous

Verified review (1576941) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Emergency appointment

5 out of 5 stars
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Was given an emergency appt next day after phoning the practice. Was seen on time.
My problem was resolved and treatment and advice given.
Overall happy with the experience and outcome.

— Anonymous

Verified review (1576797) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Crown Fitting

5 out of 5 stars
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The team at Hexham Dental Clinic are ALWAYS really helpful and make you feel at ease. I never have to wait more than 5 minutes. I grind my teeth an immense a lot at the moment and Simon advised on a splint to wear while I sleep, I was given all of the background information to take away and read up on what might help my situation, when I came back for my crown fitting he answered all of my questions and we went ahead with organising a splint. I was referred to El straight away for a scan and the process is in motion. And my new crown fits perfectly!

— Anonymous

Verified review (1576726) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Most impressed

5 out of 5 stars
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Great, pain-free dental treatment as always. Thank you Simon Lee.
State-of -the-art scanner used for “gum shield” impression, I was most impressed.

— Anonymous

Verified review (1576703) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 2 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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Excellent, caring, well-informed treatment as ever.

— Anonymous

Verified review (1576601) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient