Working Feedback

Hexham Dental Clinic

17 Battle Hill, Hexham, Northumberland, NE46 1BA

Excellent rating from 3627 reviews

5 out of 5 stars

+ 585 reviews from Google 4243 total reviews

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Latest Reviews by Working Feedback

Recent experience

5 out of 5 stars
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I felt that the dentist examined me thoroughly and gave me a very professional opinion. He was very pleasant to deal with.

— Anonymous

Verified review (1573205) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Dental appointment

5 out of 5 stars
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I arrived a little early for the appointment and having checked in I was called in 10 minutes ahead of schedule. Alex having assessed my teeth gave practical advice on how I could help keep my gums in good order. She went about her business in a professional manner and I came out feeling that a good job had been done. Because appointments are made in advance, sometimes as much as a year it is very important that the surgery gives you a call a couple of days before the appointment. Hexham Dental does just that and it is excellent. Had they not contacted me I would have missed the appointment.

— Alan F

Verified review (1573189) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Dentist was reassuring

5 out of 5 stars
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Courteous at reception.
Called into surgery exactly on appointment time.
Explanation of dental procedure before and after.
Dentist was reassuring and considered my comfort.

— Anonymous

Verified review (1573041) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

As always first class treatment

5 out of 5 stars
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As always first class treatment, everything explained and taken care of.

— Gary M

Verified review (1572998) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Impressive

5 out of 5 stars
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Impressive service. Thank you!

— Anonymous

Verified review (1572973) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

— Wynne Potts

T60137 Review left 4 years ago
This review complies with Google's policies.

Hexham Dental Clinic

5 out of 5 stars
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Super friendly and professional staff.

— Magda D

Verified review (1572862) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent service

5 out of 5 stars
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I was given an emergency appointment which was great as I was in pain. X-ray showed an abscess and antibiotics prescribed another appointment made and options discussed. Excellent service as usual.

— Eileen S

Verified review (1572753) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Lovely friendly practice . I'm a nervous patient but they are very gentle. I think I've been converted to enjoying a dental visit.

— Rachel Afonso

T60083 Review left 4 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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professional and up to the mark.

— alan dobson

T60084 Review left 4 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Very efficient and friendly service. Simon took time to explain what he was doing at each stage, and to check that I was okay to go ahead. Full COVID safety measures were in place.

— Catherine Bockett

T60085 Review left 4 years ago
This review complies with Google's policies.

Visit to hygienist

5 out of 5 stars
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Professional and friendly as usual. I have always received good treatment.

— Anonymous

Verified review (1572377) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent hygienist visit today. Put me at ease, checked on developments, a very thorough scale & polish after the prolonged covid absence.

— Sheila Little

T59564 Review left 4 years ago
This review complies with Google's policies.

Recent appointment

5 out of 5 stars
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Treatment is always professional and polite.

— Anonymous

Verified review (1572282) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Helpful and reassuring

5 out of 5 stars
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Everyone was very helpful and reassuring.

— Anonymous

Verified review (1572160) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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All v good as usual. Thks

— Jeff Wild

T59367 Review left 4 years ago
This review complies with Google's policies.

I'm pleased with the result

5 out of 5 stars
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A nice welcome at reception and a very professional welcome from the dentist who saw me on time.
He examined me and listened to my views with respect and answered my questions. We agreed on a course of action to rectify a broken filling which was explained and carried out. The dental assistant helped me with the electronic signature which I found difficult to see. I'm pleased with the result. Thank you..

— Nigel G

Verified review (1572054) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very thorough and honest

5 out of 5 stars
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Very friendly staff which is a big plus on a visit to the dentist.
Very good dentist, very thorough and honest about the work needed.

— Margaret K

Verified review (1572052) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Simply the best.

5 out of 5 stars
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I have seen Jim Sykes for a few years now and can honestly say his dentistry skills are excellent. His advice and work is simply superb. If you are looking for a great dentist don’t hesitate. Sign up.

— John U

Verified review (1572013) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Recent appointment

5 out of 5 stars
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Inflamed gum.

— Anonymous

Verified review (1572007) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient