Working Feedback

Hexham Dental Clinic

17 Battle Hill, Hexham, Northumberland, NE46 1BA

Excellent rating from 3627 reviews

5 out of 5 stars

+ 585 reviews from Google 4243 total reviews

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Latest Reviews by Working Feedback

Excellent professional service

5 out of 5 stars
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Seen on time. Full and detailed explanation of what was needed to be done. Police, friendly, caring staff.
Excellent professional service.

— Anonymous

Verified review (1570845) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Not as good as usual

4 out of 5 stars
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The Hygienist gave me good advice about the size of interdental brushes I am using, but I was disappointed when I got home and looked in the mirror and saw the green tea stain still at the top of my front tooth, normally she gets that off.
I am impressed with all the hygiene measures they have in place.

— Philippa C

Verified review (1570832) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Neither good nor poor
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Emergency

5 out of 5 stars
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A very quiet response to the emergency dental problem I had.

— Roy W

Verified review (1570761) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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I was desperately in need of a replacement denture. Despite suffering from a serious injury the dentist returned early to work and was able to work on my denture. Her skill and attention to detail means that I can now eat and talk comfortably. She explained the process and post treatment concerns clearly including care and maintenance advice. Thank you to Hexham Dental Clinic.

— John Wells

T59015 Review left 4 years ago
This review complies with Google's policies.

Hexham Dental Clinic

5 out of 5 stars
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Will be glad when surgery has cleared backlog of patients so that appointments don’t have to be changed.

— Anonymous

Verified review (1570470) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Can't recommend this surgery enough. David was brilliant and I can honestly say that after having 2 teeth removed by him he has cured over 20 years of dental anxiety. Highly recommended, thanks guys

— Inksploitation Tattoo Studio

T58959 Review left 4 years ago
This review complies with Google's policies.

Thorough treatment

5 out of 5 stars
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Kathryn introduced herself. Asked right questions. Gave thorough treatment.

— Anonymous

Verified review (1570061) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

I felt comfortable throughout

5 out of 5 stars
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The appointment started on time. As always the team were welcoming. The work was carried out very professionally and I felt comfortable throughout.

— Anonymous

Verified review (1569966) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hexham Dental Clinic

5 out of 5 stars
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The personalised care.

— Anonymous

Verified review (1569954) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Really fast and efficient service

— Jackie Wilkinson

T58769 Review left 4 years ago
This review complies with Google's policies.

Such a gentle dentist

5 out of 5 stars
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Always a friendly atmosphere and Jim is such a gentle dentist which is lovely.

— Anonymous

Verified review (1569801) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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As aways, made to feel very welcome. Lovely staff and clean practice! You all do a fab job.

— Paul Carruthers

T58770 Review left 4 years ago
This review complies with Google's policies.

Great staff

5 out of 5 stars
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Good crack and great staff.

— Arthur H

Verified review (1569770) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Efficient but caring

5 out of 5 stars
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I am no longer nervous of going to the dentist since having my treatment from Simon Lee . The overall impression of the Dental Practice is efficient but caring.

— Anonymous

Verified review (1569738) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Wonderful hygienist

5 out of 5 stars
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Alex is a wonderful hygienist. Always putting me at ease but capable of a laugh at the same time. She makes a nervous experience enjoyable.

— Carl B

Verified review (1569548) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A pleasant experience

5 out of 5 stars
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As always a pleasant experience with a friendly and professional service.

— Michael M

Verified review (1569518) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Dental appointment

5 out of 5 stars
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Very good service.
The best ever had.

— Anonymous

Verified review (1569512) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I had a filling that unfortunately came out. I contacted the dental practice, spoke to Sasha who answered the phone and managed to get an appointment with Megan to replace it. Megan was her usual friendly self which helps me relax when attending my appointments as I am very nervous patient. I had the filling replaced and was out within my allocated time. Special thanks to Sasha.
Definitely recommend this dental practice.

— jane wilmott

T58714 Review left 4 years ago
This review complies with Google's policies.

Care and professionalism

5 out of 5 stars
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The care and professionalism of the staff are second to none.

— Sylvia G

Verified review (1569202) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Incredibly calm and empathetic

5 out of 5 stars
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Being totally honest I wouldn’t normally fill one of these in however, as always I’m blown away by how lovely everyone is at this practice. I’m a terrified, embarrassed patient and I’m never made to feel small by any of the team here. Jim is always simply lovely, everyone who knows the practice tells me exactly that. Actually, because of how the team is, I have recently been able to start the journey of getting dental implants. I wouldn’t have been able to walk in to other practice. Through years of ill health my teeth have suffered greatly and my confidence to smile has been non existent. Last week Rob removed all of my teeth and as a surgeon I found him to be incredibly calm and empathetic and together with Eleanor the dental nurse, who again was just lovely, they got me through it. I am hoping in the next few months I will be ok to go ahead with the all on 4 implants. With this practice, I know they are working towards the best outcome for myself and I trust in that. Hopefully one day my smile will say it all.

— Anonymous

Verified review (1569054) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient