Working Feedback

Hexham Dental Clinic

17 Battle Hill, Hexham, Northumberland, NE46 1BA

Excellent rating from 3626 reviews

5 out of 5 stars

+ 585 reviews from Google 4242 total reviews

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Latest Reviews by Working Feedback

Excellent Service

5 out of 5 stars
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Appts were excellent. On time and gave excellent service.

โ€” Huw D

Verified review (1567566) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great service

5 out of 5 stars
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Great service, very professional.

โ€” Jim M

Verified review (1567506) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Recent appointment

5 out of 5 stars
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I attended a check up recently with Simon. He was very thorough, he took photographs and xrays of teeth that needed attention. He explained in great detail what treatment was needed. I am very satisfied with the dental check up that I received.

โ€” Anonymous

Verified review (1567460) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

โ€” Trev Reay

T58247 Review left 4 years ago
This review complies with Google's policies.

Hexham Dental Clinic

5 out of 5 stars
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It was a very good appointment, made to feel at ease and everything explained to me before starting. Both Simon the dentist and his assistant were extremely helpful and the procedure was over very quickly! Thank you.

โ€” Anonymous

Verified review (1567239) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Scale and polish

5 out of 5 stars
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I attended tthe practice for a scale and polish which completed successfully.

โ€” Anonymous

Verified review (1567147) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
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Very little waiting time and so pleasant and happy to see us.

โ€” Anonymous

Verified review (1567145) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Appointment

3 out of 5 stars
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Treatment fine as always, had some trouble with future appointments, discovered my November appointment for a follow up had been delayed. I had not been informed. I left the surgery feeling a little confused as to when I have another appointment. I am waiting for an update!!!

โ€” David D

Verified review (1567111) Review left 4 years ago
This review was collected via email feedback service.

Reply from Hexham Dental Clinic

Dear David,
Many thanks for taking the time to feedback to us about your experience. I understand that reception have now contacted you and resolved the matter but please do not hesitate to contact us should you require any further help.
Team HDC.
Overall, how was your experience of our service? Neither good nor poor
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Patient with nervous client

5 out of 5 stars
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Excellent service and very patient with nervous client.

โ€” Joan B

Verified review (1567012) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Comfortable and relaxed

5 out of 5 stars
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Friendly and professional service. Iโ€™m a very anxious patient and the staff always do their utmost to make me feel comfortable and relaxed.

โ€” Anonymous

Verified review (1566997) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Dental appointment

5 out of 5 stars
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Efficient friendly service.

โ€” Gwyn S

Verified review (1566942) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Filling replacement

5 out of 5 stars
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Once an appointment was made the service provided was excellent. The Dentist talked through the options clearly and the filling was able to be replaced within the appointment which saved time and hassle of having to return.

โ€” Anonymous

Verified review (1566939) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great customer service

5 out of 5 stars
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Jim is just the perfect dentist. Great customer service and great with his clients. Fair as well which is great. Makes the dentist experience pleasurable.

โ€” Kirsty C

Verified review (1566866) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Always first class

5 out of 5 stars
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Always first class service by all that work there.
Always very friendly and helpful.

โ€” Jeffery O

Verified review (1566801) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My smile has never been so good

5 out of 5 stars
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This time a couple of years ago I would have been extremely distressed about my dentist visit however since being seen by Jim that has changed completely. He understands dental fear and is very calming. My smile has never been so good.

โ€” Anonymous

Verified review (1566712) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

โ€” Eileen Henderson

T58000 Review left 4 years ago
This review complies with Google's policies.

Review from Google

4 out of 5 stars
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I was seen on time and was soon sorted out. ๐Ÿ‘ A painless visit.

โ€” Alice Elvin

T57977 Review left 4 years ago
This review complies with Google's policies.

Always feel in safe hands

5 out of 5 stars
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Always feel in safe hands. This being the reason we have not changed practice even though we have changed address to North Yorkshire! Many thanks.

โ€” Tessa D

Verified review (1566324) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hexham Dental Clinic

5 out of 5 stars
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Lovely dentist.

โ€” Bella S

Verified review (1566308) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Always superb service.

โ€” B Brown

T57942 Review left 4 years ago
This review complies with Google's policies.