Working Feedback

Hexham Dental Clinic

17 Battle Hill, Hexham, Northumberland, NE46 1BA

Excellent rating from 3626 reviews

5 out of 5 stars

+ 585 reviews from Google 4242 total reviews

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Latest Reviews by Working Feedback

Friendly and reassuring

5 out of 5 stars
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Professional, friendly and reassuring appointment as always.

— Anonymous

Verified review (1550162) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Dental appointment

5 out of 5 stars
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I needed a check up after an absence of two years, for no particular reason. My teeth have not been causing any problems but I needed to be sure all was well in my mouth. My appointment was with Megan. All went well, no major problems though one filling might need to be redone. Have booked an appointment to get that sorted.

— Fiona R

Verified review (1550076) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Very friendly and efficient

5 out of 5 stars
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The appointment went well, very friendly and efficient hygienist.

— Anonymous

Verified review (1550064) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Recent experience

5 out of 5 stars
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Excellent service!

— Jacqueline W

Verified review (1550059) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Review from Google

5 out of 5 stars
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Always been happy to have my treatment at this Dental practice happy to continue to do so first class staff and Alex is very skilled at her profession 👌

— Chris Robinson

T48456 Review left 4 years ago
This review complies with Google's policies.

Outstanding care

5 out of 5 stars
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The service and care provided to this point in my complex dental journey has been outstanding.
I’m a highly untrusting, nervous and anxious patient and the care provided this far has made me feel I can trust these professionals. They take their time with me and made me feel comfortable at each visit.
I am building a trust with this team and can’t thank them enough for their patience and understanding.

— Anonymous

Verified review (1549973) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Staff were excellent, good service

5 out of 5 stars
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Got in very soon for emergency repairs, staff were excellent, good service.

— Ivan R

Verified review (1549951) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Hexham Dental Clinic? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? NHS

Crown

5 out of 5 stars
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With a fear of dentists from childhood experiences I was rather anxious about today’s appointment. The staff couldn’t have been more understanding and professional. I was put at my ease and left wondering why I had been so anxious.

— Janet L

Verified review (1549920) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

First class service

5 out of 5 stars
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First class service, friendly staff offering good advice.

— Bob C

Verified review (1549853) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Hexham Dental Clinic? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? NHS

Fantastic

5 out of 5 stars
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Fantastic, with friendly and professional staff. This has made the whole Invisalign experience a pleasure and settled any early nerves straight away. Cant thank them enough, especially as I'm now almost there in terms of treatment and can almost see the final results!!

— Anonymous

Verified review (1549759) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Absolutely perfect

5 out of 5 stars
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Absolutely perfect in every way and the treatment was spot on, really helpful dental surgery.

— Colin S

Verified review (1549758) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Well looked after

5 out of 5 stars
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Very quick and well looked after.

— Anonymous

Verified review (1549756) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Couldn’t be happier

5 out of 5 stars
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Couldn’t be happier with my new dentist Alex.

— Micheal D

Verified review (1549734) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Hexham Dental Clinic

5 out of 5 stars
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I found Matt very easy to talk to. He was very unhurried and took time to explain what he was doing. I am sorry he is leaving the practice.

— Anonymous

Verified review (1549699) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Invisalign review

5 out of 5 stars
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Great experience throughout, even with COVID the clinic went out of their way to deliver my next batch of Invisalign so as my treatment was not halted. Could recommend the practice highly, all staff thoroughly professional.

— Deborah T

Verified review (1549694) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Very organised

5 out of 5 stars
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Staff were very friendly and professional. Everything ran to time and seemed very organised.

— Fiona M

Verified review (1549534) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Hexham Dental Clinic? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? NHS

Treatment Journey

5 out of 5 stars
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I recently completed a year long treatment plan and was over the moon with the results. The treatment I required was not straightforward however Hexham Dental Clinic made sure everything went according to plan. The friendliness and professionalism from all the staff was excellent, I was so relaxed sometimes I fell asleep. Great Job!

— David B

Verified review (1549513) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Dental onlay and replacement of an old filling

5 out of 5 stars
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Thank you so much to Simon and his dental nurse for their kindness, care and consideration today.
I am a nervous patient and you listened to my concerns and helped me cope with a one hour dental procedure, I will now feel more confident should I need further treatment.

— Anonymous

Verified review (1549512) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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For someone who does not find going to the dentist easy, I was made to put at ease as soon as I walked into the clinic. A very short wait for the appointment and Jim and his assistant were extremely friendly. I can’t thank you all enough for being sore caring and supportive for something some of us find so difficult! Thank you again!

— alex hughes

T48228 Review left 4 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Most professional.

— Paul Holmes

T48229 Review left 4 years ago
This review complies with Google's policies.