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Hexham Dental Clinic

17 Battle Hill, Hexham, Northumberland, NE46 1BA

Excellent rating from 3626 reviews

5 out of 5 stars

+ 585 reviews from Google 4242 total reviews

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Latest Reviews by Working Feedback

Sorted very quickly

5 out of 5 stars
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I was seen on the day my crown fell out and the team got me in and sorted very quickly with their usual pleasant manner.

— Lucas R

Verified review (1548389) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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Excellent

— amis seaton

T47976 Review left 5 years ago
This review complies with Google's policies.

Hexham Dental Clinic

5 out of 5 stars
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Always excellent.

— Irene N

Verified review (1548151) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Louise Brison

T47850 Review left 5 years ago
This review complies with Google's policies.

Excellent service

5 out of 5 stars
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Excellent service, friendly staff and dental treatment of the highest standards.

— Paul S

Verified review (1548017) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Hexham Dental Clinic? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Recent appointment

2 out of 5 stars
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Not excellent. Matt is a nice guy but I’ve left in pain. The x-ray machine is down and so he’s not sure which tooth to treat. The next available date to see him is the 29th of June! We are moving to Peterborough that day, but the pain is such that my husband has said he’ll look after the move on his own so that I can be at the dentists! I really had hoped for better. The receptionist was really unhelpful. Basically, “take or leave it”. So disappointed. Could cry.

— Vivienne S

Verified review (1547934) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very poor
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 1 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Great service

5 out of 5 stars
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Great service, friendly and helpful staff.

— John R

Verified review (1547830) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Excellent Service

5 out of 5 stars
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Friendly receptionist, clean, on time and excellent service!

— Simon H

Verified review (1547734) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Hexham Dental Clinic? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Jan Barr

T47775 Review left 5 years ago
This review complies with Google's policies.

Very happy with the results

5 out of 5 stars
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Very professional staff and I was well taken care of and I'm very happy with the results so far.

— Diane G

Verified review (1547612) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

I went for a check up and clean

5 out of 5 stars
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I went for a check up and clean. They discretely told me I needed to give more attention to cleaning, and explained where I needed to spend more time, this was greatly appreciated. I was also given some small brush tools to help with my dental hygiene. A very thorough job was done in a totally professional manner.

— Kenneth G

Verified review (1547568) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Very satisfied

5 out of 5 stars
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All matters satisfactory. As always a very friendly, professional and efficient service. Very satisfied.

— Peter M

Verified review (1547557) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Pat Ridley

T47733 Review left 5 years ago
This review complies with Google's policies.

Dental appointment

5 out of 5 stars
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I was lucky to get an appointment because of a last minute cancellation. Hopefully when the Pandemic is over follow up appointments will be less likely to be subject to delays of months.

— Kenneth C

Verified review (1547495) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Hexham Dental Clinic

5 out of 5 stars
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Everything was fine.

— Peter P

Verified review (1547260) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

An enjoyable visit to the dentist!

4 out of 5 stars
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Rarely have I felt so relaxed and reassured when entering a dental surgery. Simon was his usual pleasant and professional self and, even with his smile masked, managed to convey a sense of confident calm with his quiet commentary as he worked through the examination.
I consider myself fortunate to have so competent and personable a dentist.

— Ralph B

Verified review (1547172) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Pleasant and professional

5 out of 5 stars
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I was very happy with the steps in place regarding COVID awareness. All staff that I came into contact with were pleasant and professional.

— Anonymous

Verified review (1547087) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Hexham Dental

5 out of 5 stars
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All good so far.

— Carol W

Verified review (1546986) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Excellent appointment

5 out of 5 stars
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Excellent appointment.
On time and did a super job.
Have not been for some time due to COVID and was treated excellently.

— Huw D

Verified review (1546919) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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Friendly efficient and ontime as usual.

— Anthony Willis

T47517 Review left 5 years ago
This review complies with Google's policies.