Working Feedback

Hexham Dental Clinic

17 Battle Hill, Hexham, Northumberland, NE46 1BA

Excellent rating from 3626 reviews

5 out of 5 stars

+ 585 reviews from Google 4242 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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I am a very nervous patient but the dentist I saw today was wonderful,so gentle and patient with me.Thank you

— Judith Reed

T47518 Review left 5 years ago
This review complies with Google's policies.

Filling Repair and chipped tooth

5 out of 5 stars
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Very good. Very clear explanation of what was required and pictures of the work. Treatment was pain free and about as comfortable as anything like that can be realistically. First actual treatment, as opposed to simple checkups with Simon Lee who seems very talented. Thank you.

— Adam K

Verified review (1546694) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Hexham Dental Clinic

4 out of 5 stars
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Very good as ever.

— Anonymous

Verified review (1546673) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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5

— Stephen Boyle

T47465 Review left 5 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Very professional, very polite & they seem to know what they are doing.

— Michael Charlton

T47439 Review left 5 years ago
This review complies with Google's policies.

Hexham Dental Clinic

4 out of 5 stars
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I was offered an appointment within 2 days and didn’t have to wait too long in the waiting room. The dentist was very clear when explaining the follow up treatment.

— Anonymous

Verified review (1546509) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Dental appointment

5 out of 5 stars
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After realising I wasn’t actually registered with yourselves anymore, as I had let it lapse, you still did your utmost to help me and get me out of significant pain.

— Jack D

Verified review (1546504) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Hexham Dental Clinic? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

I felt cared for

5 out of 5 stars
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A very good session of cleaning scraping and polishing. A very professional job.
I felt cared for.

— Alan N

Verified review (1546485) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Emergency appointment today

5 out of 5 stars
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Thank you for fitting me in so quickly after I chipped my front tooth. Excellent treatment by Simon and follow up programme organized on leaving.
Thoroughly professional service from all the staff at this lovely surgery.
Well done to the girls on reception - always so polite and patient and ready with a welcoming smile in these difficult times.

— Mary O

Verified review (1546479) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Emergency appointment

5 out of 5 stars
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Sore back tooth over the weekend, rang for an appointment, got one for the same day. Lovely man Matt, explained everything did a good job.

— Gillian N

Verified review (1546389) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Pleasant and professional

5 out of 5 stars
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Staff efficient and always pleasant and professional.

— Anonymous

Verified review (1546351) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Hexham Dental Clinic? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? NHS

First class

5 out of 5 stars
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First class in every way.

— Anonymous

Verified review (1546258) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Good experience

5 out of 5 stars
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Everyone at the practice was friendly and professional. Good experience.

— Anonymous

Verified review (1546152) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

High standards maintained

5 out of 5 stars
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As always a professional, efficient and empathetic service.

— John S

Verified review (1546050) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Chipped tooth

5 out of 5 stars
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Best of all I was seen the same day it happened. Simon took no time in patching it up and explaining my options and coatings and I made my decision based on his advice which I felt was both thoughtful and sound.

— Peter C

Verified review (1546049) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Very easy experience

5 out of 5 stars
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Very easy experience from arrival, having work done and then leaving. Every member of staff has a smile and positive attitude.

— Ellie D

Verified review (1546031) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Hexham Dental Clinic

5 out of 5 stars
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Staff very friendly and equipped for Covid.

— Anonymous

Verified review (1545926) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Hexham Dental Clinic? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Very thorough, efficient

5 out of 5 stars
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Very thorough, efficient and professional.

— Anonymous

Verified review (1545834) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Appointment

5 out of 5 stars
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As usual all the staff are friendly. My treatment from Alex was thorough and she explained everything.

— Valerie L

Verified review (1545821) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Hygienist

5 out of 5 stars
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My three monthly clean /polish.

— Anonymous

Verified review (1545818) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes