Working Feedback

Hexham Dental Clinic

17 Battle Hill, Hexham, Northumberland, NE46 1BA

Excellent rating from 3626 reviews

5 out of 5 stars

+ 585 reviews from Google 4242 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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A first class family dental practice, friendly staff, super practitioners/hygienists

— Ian Fall

T45844 Review left 5 years ago
This review complies with Google's policies.

Preparation for a crown

5 out of 5 stars
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Excellent as ever. Procedure explained carefully at each stage of the preparation. Staff always polite and courteous..

— Anonymous

Verified review (1540880) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

— Pauline Grainger

T45845 Review left 5 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Needed an urgent appointment due to a cracked tooth, they gave me a same day appointment with Sophie. Sophie explained my options clearly and was very caring and understanding. Had to have the tooth extracted, never a pleasant experience, but it was done quickly and with minimum pain. Highly recommend this dental practice.

— Lindsey Cooper

T45846 Review left 5 years ago
This review complies with Google's policies.

My recent appointment

5 out of 5 stars
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My recent appointment was for a regular checkup. It was conducted very well.

— John C

Verified review (1540864) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Excellent care

5 out of 5 stars
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Excellent care and good service.

— Anonymous

Verified review (1540840) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Hexham Dental Clinic? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Very pleased with my visit

5 out of 5 stars
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Very pleased with my visit under the present circumstances, Simon was thorough in the examination and explained clearly what the next steps are.

— Anonymous

Verified review (1540775) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Review from Google

5 out of 5 stars
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Jim is the most caring, patient and calming dentist I have ever visited during my 84 years. He takes time to explain everything prior to carrying out a procedure and is so gentle when administering injections. He always suggests the best and money saving way to deal with problems. I would recommend Hexham Dental Clinic for their kind and efficient service. In addition, Jay Dee is the best hygienist I have ever attended.

— Pat Appleby

T45092 Review left 5 years ago
This review complies with Google's policies.

Reply from Hexham Dental Clinic

Thank you so much for your kind words Pat 🙏🏻

Review from Google

5 out of 5 stars
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Great experience as ever. A knowledgeable caring team. Who have always provided a great standard of care for myself and my children.

— Susan Goodfellow

T45093 Review left 5 years ago
This review complies with Google's policies.

Absolutely thrilled

5 out of 5 stars
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I have wanted to have a prettier smile and teeth for soooo long and now I have them thanks to Matt. He was patient and fitted my appointments around working which is difficult sometimes! I can only say if you want pretty teeth go and ask them what they can do !!! I am absolutely thrilled with the results on my whitening and crowns.
1 happy lady.

— Diane L

Verified review (1540743) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Excellent, helpful

5 out of 5 stars
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Excellent, helpful care and service!

— Anonymous

Verified review (1540731) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Hexham Dental Clinic? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Beth Fraser

T45094 Review left 5 years ago
This review complies with Google's policies.

On time, very professional

5 out of 5 stars
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On time, very professional, mouth feels good.

— John H

Verified review (1540657) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Hexham Dental Clinic? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Very professional service and Covid safe. Matt very informative and puts you at ease, especially in these strange times. Wouldn't hesitate in recommending this Dental Clinic

— Elizabeth Dempster

T45095 Review left 5 years ago
This review complies with Google's policies.

Treatment was first class

5 out of 5 stars
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As always my treatment was first class from the reception to the dental work. My overall experience from Hexham Dental Clinic is so positive and as such I now have much more confidence when getting dental work carried out.

— David B

Verified review (1540647) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Friendly, helpful and informative

5 out of 5 stars
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As always, my visit both to the dentist and the hygienist and those of my husband were made as pleasant as possible. We could not ask for better treatment from them and the reception staff. They are all friendly, helpful and informative. We are very grateful to be registered with this practice.

— Claire H

Verified review (1540621) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Excellent service.

5 out of 5 stars
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Had my hygienist appointment today, very happy thank you, everything well organised, clean and tidy, no problems at all.

— Anonymous

Verified review (1540615) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Recent experience

5 out of 5 stars
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Excellent service

— Anonymous

Verified review (1540603) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Hexham Dental Clinic? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Fabulous with children

5 out of 5 stars
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As always all staff were so friendly and helpful. Can't praise Simon enough for how fabulous he is with children!

— Daisy P

Verified review (1540563) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin
Was this treatment paid for privately? no

Very happy with my visit

5 out of 5 stars
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Very happy with my visit to the clinic. This was my first visit and my experience was very positive. The use of the latest technology to assess my teeth was outstanding.

— Kelly A

Verified review (1540548) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes