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Hexham Dental Clinic

17 Battle Hill, Hexham, Northumberland, NE46 1BA

Excellent rating from 3626 reviews

5 out of 5 stars

+ 585 reviews from Google 4242 total reviews

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Latest Reviews by Working Feedback

Efficient and pleasant

5 out of 5 stars
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As always a very efficient and pleasant experience visiting the clinic.

— Stephanie H

Verified review (1538180) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

First class service

5 out of 5 stars
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As ever, a professional, friendly, first class service using the latest technology.

— Timothy T

Verified review (1538162) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Recent appointment

3 out of 5 stars
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I am very disappointed that after a couple of weeks that one implant dislodged completely whilst I was sleeping. Apart from a hurried late afternoon visit, to see again the implant technician, that his response was very poor, apart from "the hole is clean".
I remind that the whole implant dislodged, so in that respect I am a little lost, so was it never inserted fully or properly the first time, is my opinion. There was no answer or response from the implant surgeon and with that I left with the verbal expression to be back in TEN weeks, after the hole has sealed itself up !

— Nigel B

Verified review (1538147) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Poor
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 2 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Hygienist

5 out of 5 stars
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The hygienist made me feel comfortable and spent time on my teeth, often this process can be rushed.

— Lauren M

Verified review (1538135) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Hexham Dental Clinic? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Extraction

5 out of 5 stars
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As always great service, very quick and very efficient.

— Gary M

Verified review (1538117) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Highly recommended

5 out of 5 stars
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Charming, efficient, explained everything clearly and took the time to do so. I couldn’t recommend this practice more highly.

— Emma M

Verified review (1538021) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Hexham Dental Clinic? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Understanding and compassionate

5 out of 5 stars
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I am always confident when arriving for an appointment, knowing that the staff are not only super- professional but also understanding and compassionate.

— Anonymous

Verified review (1537995) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Excellent care

5 out of 5 stars
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Staff had Hexham dental clinic are always friendly and professional. I received excellent care from Meghan.
Thank you.

— Anonymous

Verified review (1537986) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Hexham Dental Clinic

5 out of 5 stars
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Service was excellent as always.

— Irene N

Verified review (1537961) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

A great experience

5 out of 5 stars
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Just back from the first of my treatment plan visits with Simon and already what a transformation... I couldn’t be happier and can’t wait for the rest of my appointments ... I never thought I’d say that about a visit to the dentist ... thanks for a great experience everyone.

— Gail H

Verified review (1537828) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Hexham Dental Clinic

5 out of 5 stars
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Excellent service

— Fergus M

Verified review (1537742) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Went above and beyond

5 out of 5 stars
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Jim and Lucie went above and beyond to support me with my dental treatment when an unrelated urgent medical diagnosis emerged. I could not have asked for more. I am very grateful.
My invisalign treatment has worked extremely well. Very happy with result. Delighted to now have Jim as my regular dentist too.
Thank you to all the team.

— Jill L

Verified review (1537663) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Approachable and friendly

5 out of 5 stars
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I had an arranged appointment with dental hygenist Jay Dee.
Very good appointment, every step was explained. Felt comfortable and a friendly atmosphere, very professional.
Receptionist also approachable and friendly.

— Susan H

Verified review (1537632) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Care and sensitivity

5 out of 5 stars
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Really appreciated the care and sensitivity shown to my daughter for her tooth extraction. Helped her to stay calm and understand what was happening.

— Anonymous

Verified review (1537615) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Hexham Dental Clinic? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? NHS

Amazing service

5 out of 5 stars
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Amazing service as usual.

— Tim D

Verified review (1537614) Review left 5 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Hexham Dental Clinic? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Fitting of Crown

5 out of 5 stars
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I have been with the Hexham Dental Clinic since they first opened and every single appointment and follow through treatment has been of the highest standard. This recent crown fitting process was no different, in spite of it being an awkward and potentially uncomfortable experience. Finding such a good dental practice that values its patients and their comfort is a rare find.

— Fiona W

Verified review (1537600) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Niamh Parkinson

T43257 Review left 5 years ago
This review complies with Google's policies.

Treated with care and consideration

5 out of 5 stars
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As always Hexham Dental clinic staff and treatment superb.
You are made to feel welcome from the moment you walk in, and are treated with care and consideration.

— Linda P

Verified review (1537569) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Amber Robinson

T43242 Review left 5 years ago
This review complies with Google's policies.

Recent experience

5 out of 5 stars
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A filling had broken and needed replacing. Matt explained what needed to be done and carried it out swiftly and painlessly.

— Anonymous

Verified review (1537507) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no