Working Feedback

Hexham Dental Clinic

17 Battle Hill, Hexham, Northumberland, NE46 1BA

Excellent rating from 3625 reviews

5 out of 5 stars

+ 585 reviews from Google 4241 total reviews

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Latest Reviews by Working Feedback

Professional, informative

5 out of 5 stars
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Professional, informative session with the hygienist and positive discussion of managing my periodental care. She scaled my teeth with great care and was empathetic to my concerns.

— Anonymous

Verified review (1484254) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Hexham Dental Clinic overall? 5 out of 5 stars

Friendly and polite

5 out of 5 stars
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Friendly and polite staff, excellent services.

— Tracey V

Verified review (1484242) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Hexham Dental Clinic overall? 5 out of 5 stars

Excellent service

5 out of 5 stars
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Excellent service, very professional.

— Clifford W

Verified review (1484183) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Hexham Dental Clinic overall? 5 out of 5 stars

Your recent appointment

5 out of 5 stars
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Friendly staff and very helpful. Excellent service and treatment

— Judith L

Verified review (1484032) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Hexham Dental Clinic overall? 5 out of 5 stars

Your recent appointment

5 out of 5 stars
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Very pleasant and helpful staff that went out their way to explain things clearly.

— Steve P

Verified review (1484021) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Hexham Dental Clinic overall? 5 out of 5 stars

Your recent appointment

5 out of 5 stars
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Relaxed apmosphere. peaceful and luvly luvly staff. X. Well pleased with everthìng. X

— Marion A

Verified review (1483980) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Hexham Dental Clinic overall? 5 out of 5 stars

Hygienist appointment

5 out of 5 stars
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Saw Alex the hygienist. I hate having my teeth cleaned but she is lovely and she always puts me at my ease, if I need her to pause a moment she will no problem.

— Carol S

Verified review (1483940) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Hexham Dental Clinic overall? 5 out of 5 stars

Friendly, efficient

5 out of 5 stars
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Lovely warm and comfortable reception area, everyone friendly and staff efficient and gentle. thanks.

— Michael S

Verified review (1483301) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Hexham Dental Clinic overall? 5 out of 5 stars

Excellent

4 out of 5 stars
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Excellent with Jim but not made up my mind up since changeover.

— Anonymous

Verified review (1483300) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Hexham Dental Clinic overall? 4 out of 5 stars

Hexham Dental Clinic

5 out of 5 stars
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I had a check up, was seen very promptly, and was very happy with the quality of the information provided, and the advice given.

— Anonymous

Verified review (1483272) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

My Recent Appointment

3 out of 5 stars
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My appointment was for 2.35 pm. At 2.45 pm I was told I would have to wait a further 10 minutes as a disabled patient who arrived after me needed to use the downstairs surgery. It is my belief that I was asked to wait because the patient also had an appointment with the hygienist who would have been kept waiting longer if I had seen the dentist before her. I do understand the need to accommodate disabled patients, but I feel this could have been better organised with a bit more forethought. However, once I was seen by the dentist, the treatment and advice I was given was first class.

— Susan C

Verified review (1483203) Review left 6 years ago
This review was collected via online systems.

Reply from Hexham Dental Clinic

Many Thanks for your feedback. We always try our best to run on time and try our best to keep patients as informed as possible while waiting for their dental appointment. On some occasions the dentists do have to move around to accommodate those patients who are unable to make the stairs and I’m sorry that this resulted in you having to wait longer than expected on this occasion. Many thanks for your patience and understanding.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Likely
How satisfied are you with the appointment waiting time? 1 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Recent Appointment

5 out of 5 stars
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Seen on time, dentist (Meghan) examined new then explain bed my options. A quote of costs was emailed to me immediately. Staff are friendly and welcoming, all in all as good an experience as possible at a dentists.

— Lindsey C

Verified review (1483159) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Prompt service

5 out of 5 stars
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Prompt service and very pleased with the service.

— Anonymous

Verified review (1483105) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Hexham Dental Clinic overall? 5 out of 5 stars

Efficient, friendly

5 out of 5 stars
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Efficient, friendly and professional.

— Steve R

Verified review (1483003) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Hexham Dental Clinic overall? 5 out of 5 stars

Hexham Dental Clinic

5 out of 5 stars
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Professional and friendly.

— Elizabeth L

Verified review (1482950) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Hexham Dental Clinic overall? 5 out of 5 stars

Dental appointment

5 out of 5 stars
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This dental practice could be called Tender Dental Clinic.

— Jennifer D

Verified review (1482730) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Hexham Dental Clinic overall? 5 out of 5 stars

The treatment was excellent

5 out of 5 stars
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I attended for a routine checkup/ clean from the hygienist and as always the treatment was excellent. I really appreciate the service given and feel lucky to have such pleasant, professional expertise available to me. Thank you all.

— Joy R

Verified review (1482586) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Hexham Dental Clinic overall? 5 out of 5 stars

Informative dentist

5 out of 5 stars
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Friendly reception staff, professional, receptive, informative dentist.

— Jill K

Verified review (1482578) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Hexham Dental Clinic overall? 5 out of 5 stars

Hexham Dental Clinic

5 out of 5 stars
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Your dentist Simon explains everything so l can make my decisions about treatment easily and promptly, and l like his manner, as well as the way he carries out his work/treatment.

— Antonin H

Verified review (1482480) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Hexham Dental Clinic overall? 5 out of 5 stars

Dental appointment

5 out of 5 stars
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I find that staff are extremely professional and friendly. They are interested in me as a person and that makes me feel valued.

— Christine L

Verified review (1482426) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Hexham Dental Clinic overall? 5 out of 5 stars