Working Feedback

Hexham Dental Clinic

17 Battle Hill, Hexham, Northumberland, NE46 1BA

Excellent rating from 3625 reviews

5 out of 5 stars

+ 585 reviews from Google 4241 total reviews

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Latest Reviews by Working Feedback

Professional and friendly

5 out of 5 stars
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Routine check up. Friendly and efficient receptionists. Dentist was very efficient, comforting, professional and friendly.

— Anonymous

Verified review (1914174) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hexham Dental Clinic

5 out of 5 stars
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Hygienist.

— Anonymous

Verified review (1914140) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very friendly

5 out of 5 stars
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I have had several appointments to get new dentures, very happy with the time taken from start to finish. The dentist, dental nurse and receptionists are always very friendly.

— Corinne R

Verified review (1914129) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

3 out of 5 stars
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Upstairs waiting room was very crowded but staff did their best to move clients around. The downstairs waiting room was empty.

— Anonymous

Verified review (1914093) Review left 2 years ago
This review was collected via email feedback service.

Reply from Hexham Dental Clinic

Thank you for sharing your feedback. We apologize for the inconvenience caused by the crowded upstairs waiting room. We consistently review our procedures to better manage the patient flow between our waiting areas, and your feedback is valuable to us. Team HDC
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Treated with the utmost courtesy

5 out of 5 stars
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Today I had my annual dental check-up. I was treated with the utmost courtesy by Jim Sykes who carried out my examination. I also had an X-Ray taken to ensure that there were no underlying problems/infections beneath my gum line. I was delighted to receive a clean bill of health as far as my teeth are concerned.

— Patricia M

Verified review (1913561) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hexham Dental Clinic

5 out of 5 stars
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Good advice.

— Gavin V

Verified review (1913319) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hexham Dental Clinic

5 out of 5 stars
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Not only did I receive the antibiotics I needed but I also received some really helpful advice from Simon about using a water pik to help prevent future infections.

— Sarah J

Verified review (1912402) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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First Class and helpful advice.

— David Craig

T149350 Review left 2 years ago
This review complies with Google's policies.

Hygienist

5 out of 5 stars
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Friendly, professional service. I am not keen on going to dentist (from experiences when I was young!), Hygienist put me at ease.

— Anonymous

Verified review (1911124) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Hexham Dental Clinic

5 out of 5 stars
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I came in today for a routine dental check up with Meghan. I was very happy with how it went. I felt listened to and respected. I was pleased with the outcome. Thank you!.

— Anonymous

Verified review (1910385) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Efficient and friendly

5 out of 5 stars
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I first of all visited the dental hygienist. She did an excellent and thorough job. I next went up to see Simon, a good check over by Simon. X-rays were taken and I now need some follow up treatment in a few weeks time. The girls in reception were efficient and friendly.

— Anthony J

Verified review (1910186) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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A very pleasant experience.

— Hazel Clarke

T148885 Review left 2 years ago
This review complies with Google's policies.

Can't fault you

5 out of 5 stars
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Just everyone is so nice and helpful, I can’t fault you, brilliant.

— John H

Verified review (1908907) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Doesn’t get much better than this

5 out of 5 stars
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I received an emergency appointment the day after I phoned. I was seen on time, treatment options were discussed and my choice was carried out quickly and painlessly, doesn’t get much better than this.

— David N

Verified review (1908680) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Helpful advice

5 out of 5 stars
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Professional, caring, helpful advice and treatment.

— Anonymous

Verified review (1908408) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Professional and kind

5 out of 5 stars
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Both the hygienist and dentist were professional and kind. The staff are very welcoming, generating a relaxed atmosphere.

— Anonymous

Verified review (1908398) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very good, bang on time

5 out of 5 stars
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Very good overall and appointment was bang on time.
Absolutely no complaints at all.

— John C

Verified review (1906074) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Your consultation recent appointment

4 out of 5 stars
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Options clearly laid out and I understood. Excellent manner and made to feel comfortable regarding future appointments, which were organised without any delay.

— Ron B

Verified review (1904827) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Other

Very good service

5 out of 5 stars
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Very good service as always from the friendly and professional staff.

— Anonymous

Verified review (1904044) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Nice and pleasant staff

5 out of 5 stars
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Everything went well. Nice and pleasant staff.

— Anonymous

Verified review (1903188) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient