Working Feedback

Hexham Dental Clinic

17 Battle Hill, Hexham, Northumberland, NE46 1BA

Excellent rating from 3625 reviews

5 out of 5 stars

+ 585 reviews from Google 4241 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Everyone is so friendly

5 out of 5 stars
workingfeedback logo
I’ve been seeing Jim for over 5 years. He has gone over and above with my treatment. Everyone is so friendly.

— Vicky B

Verified review (1901143) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Clean and polish.

5 out of 5 stars
workingfeedback logo
As always, a very good appointment. All staff very friendly and attentive, from walking in the door to leaving.

— Barry Y

Verified review (1901005) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly

5 out of 5 stars
workingfeedback logo
Friendly and professional.

— Anonymous

Verified review (1900829) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Professional, friendly

5 out of 5 stars
workingfeedback logo
Professional, friendly, patient explanations and on time.

— Margaret F

Verified review (1900252) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Annual check up. Simon indicated actions desired and completed them on the spot. Saved both of us time. I like the flexible approach.

— Roger Hancock

T146923 Review left 2 years ago
This review complies with Google's policies.

Hexham Dental Clinic

5 out of 5 stars
workingfeedback logo
Great service.
Lovely kind staff. Everyone very friendly.
Hygienist was very good at telling me off for the condition of my teeth without being rude or unkind.
Always great advice.
Only negative, which I’m not sure can be helped, is the time between appointments. That being said it was possible to accommodate an appointment in a reasonable amount of time. I needed an appointment in 3 months one was found in 4 months. So not dramatic.

— David H

Verified review (1898861) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Best Dental Practice that I know

5 out of 5 stars
workingfeedback logo
As always, the visit to Hexham Dental Clinic today was an easy procedure. The receptionists were cheerful, welcoming and very helpful from walking through the door until we left after our treatment.
The Dental Hygienist was very very professional and pleasant, she made our procedure through and relaxing as usual. Well done to all the staff at this Dental Practice.

— Frances P

Verified review (1898748) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very efficient and friendly

5 out of 5 stars
workingfeedback logo
Everything was well explained and both members of staff were very efficient and friendly.

— Anonymous

Verified review (1897924) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Hexham Dental Clinic

5 out of 5 stars
workingfeedback logo
Jim listened and explained in detail why I was in pain and the procedures required to get me out of pain.

Thanks Jim for your time today, really appreciated.

— Graeme L

Verified review (1897885) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Friendly and professional

5 out of 5 stars
workingfeedback logo
Service is always first class. The staff are friendly and professional. They try to accommodate their patients as much as possible.
I would recommend them wholeheartedly.

— Hilda R

Verified review (1897268) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kind and understanding

5 out of 5 stars
workingfeedback logo
I have been with this practice for several years now starting with Mark who was so good with me and with himself and Jim gave me the smile I have wanted all my life, I am now in the very capable hands of Simon who is every bit patient, kind and understanding with me.

— Margaret B

Verified review (1896791) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

As always, excellent

5 out of 5 stars
workingfeedback logo
Always welcomed with a smile. My waiting time today was approx 2 minutes. Very professional treatment in a relaxing manner. A trip to the dentist holds no fears.

— Anonymous

Verified review (1896220) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I can’t fault anything

5 out of 5 stars
workingfeedback logo
My whole experience today starting with the friendly, welcoming, efficient receptionists to Jaydee, the hygienist who is reassuring, thorough and gentle to the lovely Megan who is always so kind, knowledgeable and professional, I can’t fault anything. Didn’t ever think I would look forward to coming to see the dentist! Thank you everyone.

— Caroline M

Verified review (1895683) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Brilliant

5 out of 5 stars
workingfeedback logo
The service and all the staff are brilliant!!!

— Jeffery O

Verified review (1895407) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
I always have a welcome smile from all the receptionists and I am always put at ease from Katherine who is very professional at her job and she explains everything to you, i am a very happy patient

— Margaret Sewell

T145698 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
google logo
The hygienist Kathryn and the rest of the team are always friendly and put you at ease. Great service

— Rory

T145699 Review left 2 years ago
This review complies with Google's policies.

Helpful, friendly and professional

5 out of 5 stars
workingfeedback logo
Arrived a little early so settled in the waiting area. Receptionisst very helpful and friendly.
Called into the treatment room for my review by my usual dentist and her assistant. Was examined and helpful suggestions given.
All in all, everyone was kind and very professional.
Many thanks

— Ailsa W

Verified review (1894959) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Relaxed atmosphere

5 out of 5 stars
workingfeedback logo
Very professional and relaxed atmosphere. You are at ease in their care. Any questions, just ask.
Treatment plans, so many. All catering around you and your circumstances. No pressure

— Anonymous

Verified review (1894795) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very pleased with my treatment

5 out of 5 stars
workingfeedback logo
I was, as always very pleased with my treatment, staff and Jim always so nice, hence being able to leave with a smile!

— Helen C

Verified review (1893512) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Dental check up

5 out of 5 stars
workingfeedback logo
As always, everyone in the Clinic was efficient, friendly and helpful.

— Ruth B

Verified review (1892900) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient