Working Feedback

Hexham Dental Clinic

17 Battle Hill, Hexham, Northumberland, NE46 1BA

Excellent rating from 3625 reviews

5 out of 5 stars

+ 585 reviews from Google 4241 total reviews

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Latest Reviews by Working Feedback

Very pleasant

5 out of 5 stars
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All the staff are very pleasant and very friendly. Hygienist was excellent.

— Lyn M

Verified review (1859742) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Saving my teeth

5 out of 5 stars
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Short waiting time, Megan was polite and welcoming, she examined my teeth and "washed" the excess plaque off. All is well, next appt. in 1 year!

— Anonymous

Verified review (1859563) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Always friendly, professional and give good advice.

— camper

T138299 Review left 2 years ago
This review complies with Google's policies.

Treated promptly and efficiently

5 out of 5 stars
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Part of my tooth crumbled and I was concerned the rest of the tooth would break off too. However, after a visit today I was reassured and treated promptly and efficiently. Everyone was very friendly and helpful.

— Lyn A

Verified review (1854328) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

No problems

5 out of 5 stars
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No problems.

— Anonymous

Verified review (1853576) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Professional and caring

5 out of 5 stars
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Everything was excellent. Everyone is professional and caring.

— Anonymous

Verified review (1851761) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Made me feel at ease

5 out of 5 stars
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Absolutely can’t fault today’s visit. Receptionists were very friendly and helpful, and the dentist was very professional and made me feel at ease straight away. Didn’t have to wait.

— Anonymous

Verified review (1851730) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

On time

4 out of 5 stars
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Appointment on time and service from all staff professional.

— Anonymous

Verified review (1850507) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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As usual fantastic staff and fantastic dentist, never thought I'd see the day I'd be relaxed for an appointment.
Thank you

— Jayne Ratcliffe

T137042 Review left 2 years ago
This review complies with Google's policies.

As comfortable as possible

5 out of 5 stars
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Thanks to Jim and Anita for making a quite difficult appointment as comfortable as possible. Also, when I was concerned about my recovery after the treatment, I was seen very quickly and reassured that recovery was proceeding satisfactorily. Then a few days later, I phoned to rearrange a hygienist appointment, as the left side of my mouth was still sore. The young lady on the phone expressed concern and offered me a further appointment with Jim, which I hadn’t asked for. I didn’t need the appointment, but this was excellent customer service. Thanks to all.

— Gathorne L

Verified review (1847946) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent friendly staff and very proficient in their dentistry.

— Gordon Currie

T136398 Review left 2 years ago
This review complies with Google's policies.

Excellent visit

5 out of 5 stars
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Excellent visit today and as always, well looked after.
Thank you!

— Joanne A

Verified review (1845746) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Understanding and welcoming.

5 out of 5 stars
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I was delayed by an accident en route and everyone at the. The clinic was understanding and welcoming.

— Frances F

Verified review (1845219) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always good!

5 out of 5 stars
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This practice is always good!

— Trudie S

Verified review (1845007) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Excellent service as usual.

— Nicola S

Verified review (1844473) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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Excellent, went for a check up and ended up with three fillings thus saving having to come back again.
Treatment excellent.

— William P

Verified review (1844297) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

All good

5 out of 5 stars
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All good.

— Gavin V

Verified review (1843689) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hexham Dental Clinic

5 out of 5 stars
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Serious toothache overnight, phoned surgery at 08.30 to see the dentist. An appointment was made for 12.20, problem was assessed, anti-biotics prescribed, paid up, out by 12.50.

— Anonymous

Verified review (1842632) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Simply Brilliant - Thank you so much

— Vera Morrell

T135310 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Tony Barber

T135231 Review left 2 years ago
This review complies with Google's policies.