From the lovely friendly welcome on reception to the caring professional treatment received from Jim, I can highly recommend Hexham Dental Clinic to anyone.
— Anonymous
Verified review (2347083)
Review left 5 months ago
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Review from Google
A confident and at times a humorous experience. Very pleasing dentistry completed. Many thanks to Dr Bell and her assistant.
— Ian Woods
T358436
Review left 5 months ago
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Exceptional treatment
I had an appointment to prepare a tooth for a crown. The dentist Sophie Murray and her assistant worked well together and the treatment given by Sophie was exceptional. I was quite nervous before the appointment but she put me at ease.
— Anonymous
Verified review (2346297)
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Excellent
Implant resecured quickly and successfully by Jim. Subsequent treatment options discussed clearly and in detail, with 3D images taken of my teeth, to enable the next stage of work and cost to be determined. Excellent and professional customer service experienced.
— Paul L
Verified review (2346197)
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I was impressed
As usual I was impressed by the professionalism, care and friendliness shown to me.
— Anonymous
Verified review (2345970)
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Excellent
Excellent, friendly, professional service.
— Anonymous
Verified review (2344983)
Review left 5 months ago
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Hexham Dental Clinic - Your recent appointment
Disappointing experience from a personal perspective this time — the actual service was good — after a lot of positive experiences for the past few years! Left feeling really disheartened and upset.
— Anonymous
Verified review (2344600)
Review left 5 months ago
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Reply from Hexham Dental Clinic
Dear Reviewer,
Thank you for taking the time to share your feedback. We take all comments seriously and review them as part of our ongoing commitment to providing a high standard of care and communication for our patients.
We’re pleased to hear that you felt the clinical service itself was good. That said, we’re sorry to read that your overall experience on this occasion was disappointing from a personal perspective. Clear, informed, and supportive communication is something we place great importance on, particularly for patients with a long history with the practice.
As we’re unable to identify this appointment from the information provided, we would welcome the opportunity to better understand your concerns. If you are happy to do so, please contact the practice directly so we can review the details and address any issues appropriately.
Thank you again for your feedback.
Kind regards,
Jim Sykes
Owner, Hexham Dental Clinic
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Review from Google
Simon, as ever, was superlative...friendly, professional and balanced with his advice and, characteristically, exceptional and diligent in his care and treatment.
— Matthew Vardy
T357452
Review left 5 months ago
This review complies with Google's policies.
Brilliant
Brilliant yet again. Love the new refurb
— Anonymous
Verified review (2344190)
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Excellent service
Fitted me in at short notice. Excellent service.
— Teresa S
Verified review (2344163)
Review left 5 months ago
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Review from Google
Veey quickly seen as an emergency. I received excellent care, explanation and advice. Highly recommended.
— lord Peter Whimsical
T355785
Review left 5 months ago
This review complies with Google's policies.
Everything you could want
Amazing service, as always. Friendly, efficient and outstanding quality. Great communication throughout and extremely caring. Everything you could want from your dentist.
— Andrew D
Verified review (2342562)
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All on 4 implants
Cannot praise highly enough the treatment I’ve received from this incredible practice. Throughout the entire process I was treated with sensitivity and empathy from the entire personnel. Always greeted with a warm smile and a ‘how are you?’ Puts you at ease straight away. My treatment needs were complex but Jim and Rob went above and beyond to achieve the right solution. I am over the moon with the results and will be forever grateful for the hard work, effort and support of two fantastic professionals. Dental nurses, treatment coordinators, dental hygienists are all second to none. I’d recommend this practice to anyone and to anyone thinking of having any cosmetic dentistry, go for it but be sure to use this practice, it will totally transform your life!
— Linda R
Verified review (2342506)
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My treatment went well
I had my quarterly visit to see the Hygienist. Katheryn is really good at making people feel relaxed. My treatment went well and I’m delighted with the results.
— Patricia M
Verified review (2341731)
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Sympathetic and caring
Very good treatment and Simon was sympathetic and caring as I was not feeling too good.
— Ann W
Verified review (2340440)
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Friendly and reassuring
Always friendly and reassuring. Treatment discussed and choices given.
— Anonymous
Verified review (2340397)
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Hexham Dental Clinic
Excellence!
— Paul R
Verified review (2340131)
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Excellent professional service
Excellent professional service as always with Meghan.
— Ann D
Verified review (2339805)
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Caring and reassuring hygienist
Lucy, hygienist, thorough, caring and reassuring, excellent
— Christopher G
Verified review (2338931)
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Friendly
Friendly and informative
— Priscilla A
Verified review (2338786)
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