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Hexham Dental Clinic

17 Battle Hill, Hexham, Northumberland, NE46 1BA

Excellent rating from 3626 reviews

5 out of 5 stars

+ 585 reviews from Google 4242 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Simon Florence

T91721 Review left 3 years ago
This review complies with Google's policies.

Extraction

5 out of 5 stars
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Treatment was an extraction. All went smoothly. As always very efficient, friendly and professional.

— Ruth B

Verified review (1666497) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Outstanding

5 out of 5 stars
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More than happy with excellent care given. Thank you.

— Anonymous

Verified review (1666488) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly service

5 out of 5 stars
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Very good and friendly service.

— Joanna S

Verified review (1666410) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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I visited the Hexham Dental Clinic recently to see both the Hygienist and the Dentist. The premises were very clean, the staff polite and helpful and as usual the treatment from JayDee and Jim were excellent

— Anonymous

Verified review (1666309) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Dental appointment

4 out of 5 stars
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The receptionist are not friendly at all, but can't fault the dentist.

— Anonymous

Verified review (1666240) Review left 3 years ago
This review was collected via email feedback service.

Reply from Hexham Dental Clinic

Many Thanks for your recent feedback. We take all feedback on board, and we will feed this back to our team. All feedback helps us improve our services.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 2 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Friendly, efficient service

5 out of 5 stars
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The usual friendly, efficient service I've come to expect. Well done.

— Ronald P

Verified review (1666197) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Recent appointment

5 out of 5 stars
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The treatment that I received was very good, second to none. However, the reception staff could have been more professional. At a time when patients are waiting to see the dentist they are often nervous and apprehensive and to have to listen to the receptionists laughing and joking with friends, cackling, was a little unusual.

— Philip P

Verified review (1666163) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very pleased

5 out of 5 stars
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I was very pleased with my treatment today. Simon explained everything he was doing. Completely painless.

— Alice E

Verified review (1666083) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— tim foxall

T91578 Review left 3 years ago
This review complies with Google's policies.

Caring professional service

5 out of 5 stars
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Very good and caring professional service.

— Kenneth S

Verified review (1665567) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Stress-free

5 out of 5 stars
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Pleasant and comfortable. Very kind and warm staff. Excellent information on forthcoming treatment.

— Vivienne J

Verified review (1665529) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Other

Really pleased with my care

5 out of 5 stars
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Really pleased with my care and treatment.
Met Margaret the hygienist, and was very happy with my treatment and advice.
As always all the staff at Hexham Dental Clinic make you feel welcome.
Thank you.

— Linda P

Verified review (1665441) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Calm and relaxed

5 out of 5 stars
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I had my recent check-up appointment with Jim Sykes. He is always professional, courteous and excellent in making me feel calm and relaxed at all times (no easy feat as I am really nervous about visits to the dentist).

— Patricia M

Verified review (1665335) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

As painless and effective as possible

5 out of 5 stars
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As usual, there was very little delay in being attended to. The proposed treatment was explained in a very understandable way. The actual treatment was as painless and effective as possible. Well done.

— Anonymous

Verified review (1665302) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Part way through treatment

5 out of 5 stars
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This was a check up following some work carried out. More work to follow in the coming months.

— Anonymous

Verified review (1665231) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent treatment

5 out of 5 stars
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As ever all staff were helpful, attentive and pleasant.
I always receive excellent treatment from Jim Sykes and his Colleagues.

— Richard P

Verified review (1665129) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

First class service as ever

5 out of 5 stars
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I just booked my appointment this morning, saw Megan this afternoon, first class service as ever.

— Julie M

Verified review (1665092) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I felt safe

5 out of 5 stars
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Very good, made sure I knew what was happening and why and I felt safe. Very friendly as well.

— Anonymous

Verified review (1665063) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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As a nervous patient I can say Jim is a fantastic & calming dentist. Great professional service & lovely atmosphere.would highly recommend.

— Irene Anderson

T91004 Review left 3 years ago
This review complies with Google's policies.