Working Feedback

Hexham Dental Clinic

17 Battle Hill, Hexham, Northumberland, NE46 1BA

Excellent rating from 3626 reviews

5 out of 5 stars

+ 585 reviews from Google 4242 total reviews

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Latest Reviews by Working Feedback

Hexham Dental Clinic

5 out of 5 stars
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Cleaning.

— Susan T

Verified review (1661403) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hexham Dental Clinic

5 out of 5 stars
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I only waited a short time to be seen for my checkup. Nice to be downstairs this time.
Necessary dental work was explained together with costs and the do nothing option. My appointments are booked for a few weeks time.

— Anonymous

Verified review (1661106) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Absolutely brilliant care

5 out of 5 stars
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Absolutely brilliant care, skill and professionalism.

— Kevin B

Verified review (1660961) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Hexham Dental Clinic

5 out of 5 stars
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My appointment was with both the hygienist and dentist this week. Both appointments were very valuable in terms of my ongoing care of my teeth. Hygiene to ensure I am correctly addressing all parts of my mouth even those difficult to reach. The suggestion has worked well. Also my teeth were x rayed after 3 years and hopefully with proper care and ongoing routine visits I will keep my teeth in a good condition to avoid decay. Thanks to Hexham Dental clinic.

— Anonymous

Verified review (1660853) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

So friendly and professional

5 out of 5 stars
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Sophie was so friendly and professional.

— Angela T

Verified review (1660769) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Great treatment

5 out of 5 stars
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As usual great treatment from Hexham Dental Clinic. Always kept comfortable during procedures and treated with consideration.

— Maxine R

Verified review (1660720) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent service on my teeth with excellent advance on what to do for me to do better. Thank you

— Raymond Henderson

T88966 Review left 3 years ago
This review complies with Google's policies.

Crown Preparation

5 out of 5 stars
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Numbing gel applied to area before numbing injection which I found very reassuring. Did not feel any pain or discomfort at any time during the 40 minute appointment. Reassuring to have photographs to see on the screen and discussion to show the exact tooth and what was taking place during the appointment.

— Clive B

Verified review (1660565) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Reassuring, explained everything

5 out of 5 stars
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There was a lot of reassuring when I first turned up, having had a severe fear (suddenly!!!) of treatments. Did some EMDR and Jim explaining everything, really helped.

— Anonymous

Verified review (1660264) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Friendly staff

4 out of 5 stars
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Clean environment. Friendly staff. Very professional team.

— Janet W

Verified review (1660249) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Very friendly as always

5 out of 5 stars
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Very friendly as always and professional.

— James R

Verified review (1660171) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Staff

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Ian Pilkington

T88834 Review left 3 years ago
This review complies with Google's policies.

Brilliant result

5 out of 5 stars
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Excellent, friendly practice, highly recommend them. Brilliant result using Invisalign, tooth whitening and composite bonding. Just wanted to say a massive thank you to the team, especially to Jim, girls Brooke and Lucie, they explained everything clearly and gave me every opportunity to ask any questions. I love my new smile. I can't stop smiling!

— Pamela S

Verified review (1659803) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Emergency appointment

5 out of 5 stars
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I have recently broken my crown and I saw Simon on an emergency appointment and today I saw him to begin work on getting a new crown. Simon is very very good with his patients, he is gentle, calm and explains everything that he is doing on that day and on any follow up appointments.

— Sandra T

Verified review (1659662) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Regular check up & Hygienist visit

5 out of 5 stars
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As always I had the same courteous, pleasant and thorough visit I have grown to expect from Hexham Dental Clinic. Since I joined the Clinic as a patient many years ago I have lost any of the dread I used to have of dentists. I left knowing my teeth are in a good state with no additional work required.

— Fiona W

Verified review (1659638) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Exemplary

5 out of 5 stars
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As always an exemplary caring and professional service.

— John S

Verified review (1658940) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Fabulous Dentists, would certainly recommend

5 out of 5 stars
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The reception girls were attentive and polite.
My dentist Meghan was brilliant. She talked me through all my options and got me sorted.
Then the treatment coordinator was fab, she did all the checks and talked me through my procedures.
Fabulous Dentists, would certainly recommend!

— Christine H

Verified review (1658804) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Emergency appointment

5 out of 5 stars
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Got seen on the day I phoned and really helpful assistance from the receptionist. Sophie the new dentist was very professional, friendly and reassuring and fixed me up ready for round two next month.

— Anthony B

Verified review (1658790) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Professional service

5 out of 5 stars
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Professional service from start to finish.

— Anonymous

Verified review (1658373) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Good care

5 out of 5 stars
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Good care and advice.

— Fenella G

Verified review (1658144) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient