Verified review (1654583)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Hexham Dental Clinic
Nothing to say, everything was fine.
— Xiumei W
Verified review (1654520)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
Absolutely fantastic experience with Meghan for my root canal which I was not looking forward. Brilliant care, attention and explanation throughout. Thanks!
— Gavin Sewell
T87330
Review left 3 years ago
This review complies with Google's policies.
Explained everything well
The dentist was friendly and explained everything well. It’s was very clean and the receptionist was friendly and professional.
— Aimee N
Verified review (1654054)
Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Very good
Simon was very good, talked me through all procedures he was going to do.
— Hazel K
Verified review (1653962)
Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Quick, positive
Quick, positive and I know what’s happening next.
— Molly L
Verified review (1653957)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Hexham Dental Clinic
Good professional appointment.
— Anonymous
Verified review (1653938)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Excellent
An excellent and very professional service.
— David N
Verified review (1653901)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
A highly satisfactory visit
I was seen on time, the treatment plan had been explained on my last visit and was carried out efficiently, I was kept informed of progress. A highly satisfactory visit.
— Anonymous
Verified review (1653849)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
All staff were calm and efficient
Arrived and went straight into surgery. The procedure was explained and updated as it went on. Root canal filling took nearly 45 minutes followed by gel mould for the crown.
All staff were calm and efficient and made every effort to keep me the same.
Many thanks to all concerned.
— Ailsa W
Verified review (1653827)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Efficient and professional
As expected - efficient and professional with no problems.
— Phyllis P
Verified review (1653758)
Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
A reassuring experience
My check up at Hexham Dental Clinic was a reassuring experience. My dentist gave me a thorough examination, listened to my concerns and had time for a discussion of the options available.
— Helen S
Verified review (1653753)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Confidence that all would be well.
A very satisfying and positive experience involving the replacement of a loosened filling. Very professional and providing me with confidence that all would be well.
— Anonymous
Verified review (1653745)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Comfortable and Pleasant
Always a comfortable experience with very pleasant staff from receptionists to dentists, hygienists and dental assistants. Great care and attention.
— Vivienne J
Verified review (1653741)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Hygienist Appt
My only gripe is the cost - other than a top barrister, I can’t think of any other consultation lasting no more the 15 minutes that costs £40.
— Anonymous
Verified review (1653601)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Hexham Dental Clinic
Dear sir/ madam,
Thank you for taking the time to give feedback to us about your experience of our service.
We understand that the cost of dental treatment can be a concern to many patients. Treatment fees reflect not only the time and expertise of the dental hygienist, but also the cost of materials and equipment, as well as the overhead costs of running a modern dental clinic. In comparison to other clinics in the region, you will find that our fees are competitive.
Our goal is to help patients receive high-quality dental care in a way that is as affordable and accessible as possible. If the cost of treatment is a concern for you, there are options may be able to help. Many patients choose to go on a maintenance plan, which can help spread the cost of their treatment over time. Many patients report that this makes it more manageable and affordable. If you would like to discuss your plan options, please contact one of our reception team.
If we can be of any further help, please do not hesitate to contact us.
Team HDC.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Top quality dental surgery
Top quality dental surgery, skilfully and empathetically delivered.
— Ralph W
Verified review (1653577)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Emergency appointment
An emergency on 30th December and a closed dentist gave me four days of pain. When they reopened excellent service came in. I was given a same day emergency appointment was taken. The treatment I had was efficient and sympathetic. I am so pleased to be registered with this practice and look forward to a further good association.
— Robert T
Verified review (1653249)
Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
This person left a star rating but no comment.
— Eliza Martin
T86965
Review left 3 years ago
This review complies with Google's policies.
Lovely staff, great environment
Lovely staff, great environment, very professional service. All in all very pleased with Hexham Dental Clinic.
— Brian K
Verified review (1653176)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
Always well looked after
— Eamonn Leavey
T86910
Review left 3 years ago
This review complies with Google's policies.
