Working Feedback

Hexham Dental Clinic

17 Battle Hill, Hexham, Northumberland, NE46 1BA

Excellent rating from 3626 reviews

5 out of 5 stars

+ 585 reviews from Google 4242 total reviews

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Latest Reviews by Working Feedback

Very satisfied

5 out of 5 stars
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I had two appointments over the past week, one with the dentist and one with the hygienist. I am very satisfied with both appointments. The treatment necessary was carried out in an efficient and competent manner. As usual with Hexham Dental Clinic all was very clean, staff were very polite and all went well.

— Anonymous

Verified review (1645880) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Brilliant as usual

5 out of 5 stars
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Jay Dee was brilliant as usual. Very professional and friendly.

— Anonymous

Verified review (1645815) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

An excellent clean

5 out of 5 stars
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I was made to feel very at ease and came away feeling like an excellent clean had taken place with my implant teeth. I was reassured that I was doing a great job at cleaning my teeth. Very reassuring.

— Susan S

Verified review (1645707) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Staff and information are excellent

5 out of 5 stars
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Follow-up appointment. Staff and information are excellent.

— Jane C

Verified review (1645616) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Polite service

5 out of 5 stars
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Very professional and polite service.
Friendly staff.

— Anthony W

Verified review (1645515) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Pleasant and helpful

5 out of 5 stars
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I was very satisfied with the treatment I received. The staff were very pleasant and helpful.

— Valerie L

Verified review (1645383) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hexham Dental Clinic

4 out of 5 stars
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I came for a visit to the hygienist. I have been impressed by the receptionists contacting me about cancellations to make this visit possible.

— Anonymous

Verified review (1645361) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Always feel safe and respected

5 out of 5 stars
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Jim was interested and concerned.
He listened carefully and suggested a possible solution. Jim always wants the treatment to provide the best possible outcome and I trust him completely. He was ably assisted by Anita.
I always feel safe and respected by all the staff when I visit Hexham Dental Clinic.

— Anonymous

Verified review (1645339) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Emergency repair needed, fixed within two hours. Do not need to say anything more!!. Simon's a great guy.
Another emergency, received prompt attention and advice from Sophie for future work. Excellent service (including reception staff).
Oct. 24, another emergency dealt with by Simon with tip-top results, very pleased to have such professional care

— Gordon Tate

T84077 Review left 3 years ago
This review complies with Google's policies.

Caring and understanding

5 out of 5 stars
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A temporary filling, an appointment for a referred X-ray and then a review in 3 weeks' time to decide on the next treatment. I have had a lifelong dental phobia but Meghan was as caring and understanding as always.

— Anonymous

Verified review (1645242) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great experience as always

5 out of 5 stars
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Great experience as always.
Would recommend.

— Anonymous

Verified review (1645237) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Outstanding as always

5 out of 5 stars
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Total confidence in Jim and Annette. Excellent work carried out. More than happy to participate in private plan.

— Linda H

Verified review (1645193) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Pleasant and efficient

5 out of 5 stars
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Prompt, pleasant and efficient service.
Total confidence in my treatment and all aspects are fully explained.

— Anonymous

Verified review (1645103) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Restored my confidence in Hexham

5 out of 5 stars
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Dentist was very professional, very much in control. He definitely restored my confidence in Hexham Dental Practice.

— John G

Verified review (1645083) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly and efficient

5 out of 5 stars
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Because of health problems I haven’t been able to visit the practice in quite a while. I found that nothing had changed since my last visit in that the staff and, especially Simon, were welcoming, friendly and efficient. It was a good experience which I had not been looking forward to but all went well. Thanks to all.

— Anonymous

Verified review (1644998) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I have always been very satisfied

5 out of 5 stars
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I have always been very satisfied with my dental treatment and service at Hexham Dental Clinic. My recent appointment has not changed that impression.

— Anonymous

Verified review (1644564) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist

4 out of 5 stars
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Most recent appointment was with hygienist, and she was very helpful regarding current and future problems and how to deal with them.

— Anonymous

Verified review (1644560) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Hygienist visit

5 out of 5 stars
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Jaydee was very professional. I felt she did a good job and gave me good advice.

— Anonymous

Verified review (1644275) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I am very happy with the service I have received at Hexham Dental Clinic over many years. I believe both Dentists and Dental hygienists have my best interests at heart and treatment has been very good. Whilst it is currently getting harder to get an appointment as a result of increased public demand, they have always been able to find a cancellation if I needed emergency attention. I am grateful for the professional service

— Michael Tickell

T83800 Review left 3 years ago
This review complies with Google's policies.

Excellent

5 out of 5 stars
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Excellent, pain free and courteous service.

— Anonymous

Verified review (1644047) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient