Working Feedback

Hexham Dental Clinic

17 Battle Hill, Hexham, Northumberland, NE46 1BA

Excellent rating from 3626 reviews

5 out of 5 stars

+ 585 reviews from Google 4242 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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By far the best dentist around. Always so pleasant and welcoming. Certainly made me less frightened to go to the dentist. Couldn't recommend more.

— Amanda Dalton

T82924 Review left 3 years ago
This review complies with Google's policies.

Always treated with respect

5 out of 5 stars
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Always feel cared for at this clinic. Always treated with respect. Interested in my wellbeing outside of my dental condition, which gives an impression that my holistic health is important. Informed of the condition of my teeth clearly and involves me fully in any forward decisions on treatment.

— Anonymous

Verified review (1642211) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Crown fitted

5 out of 5 stars
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Always an excellent service from Hexham dental practice, Megan is friendly and patient.

— Anonymous

Verified review (1641937) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly and welcoming

5 out of 5 stars
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The Receptionists were all friendly and welcoming, I was seen on time as usual and the Dentist was excellent in keeping me comfortable and informed about all stages of my treatment.

— Robert B

Verified review (1641756) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very good, I was nervous and they put me at ease and were very caring with me.

— Alwena Swaile

T82425 Review left 3 years ago
This review complies with Google's policies.

Appointment with Hygienist

5 out of 5 stars
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Was welcomed as usual with a smile from reception staff, I felt as ease and comfortable with Kathryn the Hygienist and she did a very good job cleaning and polishing my teeth.

— Margaret S

Verified review (1641504) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great service

5 out of 5 stars
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Once again a great service.
Thanks to Megan and staff.

— John G

Verified review (1641404) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent, caring service

5 out of 5 stars
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Just a regular check up but as always excellent, caring service.
Megan puts you at ease (which is good as I unfortunately have never enjoyed visiting dentist from school dentist visits!).

— Joan G

Verified review (1641348) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Brilliant

5 out of 5 stars
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Brilliant as usual.

— Richard W

Verified review (1641319) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always friendly

5 out of 5 stars
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The staff are always friendly and professional.

— Anonymous

Verified review (1641283) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Just a check up.

5 out of 5 stars
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Jim is always friendly, positive and highly professional. This all goes to giving me trust in his recommendations and the quality of his treatment.

— Anonymous

Verified review (1641226) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Had an ancient filling replaced. Didn't feel the anaesthetic injection, felt nothing during the procedure (which was faster than I expected) and no pain at all afterwards. Couldn't really ask for more.

— Nigel Morton

T82064 Review left 3 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Very good and pain free procedure.

— Alex Muir

T82050 Review left 3 years ago
This review complies with Google's policies.

Welcoming and thorough

5 out of 5 stars
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Fine. Meghan was welcoming and thorough - as expected.

— Anonymous

Verified review (1640527) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Very good

5 out of 5 stars
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Appointment to check implants and discuss future treatment.
Very good.

— Susan F

Verified review (1640481) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

3 out of 5 stars
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The information on screen from patients was too fast to read.
Last year I paid £17.85 this time £39.55, quote a increase !!

— Anonymous

Verified review (1640345) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Neither good nor poor

Appointment right on time

5 out of 5 stars
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Appointment right on time. Emma explains exactly what she is about to do, and why. The cost was modest. Next appointment in a year!

— Anonymous

Verified review (1640058) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Professional & efficient staff

— Robin Ryder

T81898 Review left 3 years ago
This review complies with Google's policies.

Highly recommend this dental clinic

5 out of 5 stars
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Booked as an emergency, excellent service from the friendly helpful reception staff, Laura the dental nurse and Meghan the dentist who made me feel completely at ease and took the time to explain exactly what she was doing. I am a very nervous patient who would highly recommend this dental clinic.

— Tracey W

Verified review (1639972) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Lovely friendly staff

5 out of 5 stars
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Hygienist appointment. Lovely friendly staff and helpful advice.

— Anonymous

Verified review (1639969) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient