Working Feedback

Hexham Dental Clinic

17 Battle Hill, Hexham, Northumberland, NE46 1BA

Excellent rating from 3627 reviews

5 out of 5 stars

+ 585 reviews from Google 4243 total reviews

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Latest Reviews by Working Feedback

First class

5 out of 5 stars
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First class service and treatment.

— Anonymous

Verified review (1624997) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Put at ease immediately

5 out of 5 stars
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Pleasant and very informative. Put at ease immediately.

— Anonymous

Verified review (1624970) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Efficient and welcoming.

— Ian Baxter

T76457 Review left 3 years ago
This review complies with Google's policies.

Excellent

5 out of 5 stars
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I have been a patient for 10 years and have always been more than satisfied with the treatment I receive. I am disabled but have never felt I was a nuisance with my wheelchair. All the staff, Megan in particular, go out of their way to make sure I am comfortable. Megan has always been my dentist, she is excellent and I am always delighted with the work she does on my teeth. Every one of your staff is polite, friendly and good humoured. I am always happy to make my trips to your practice.

— Maureen M

Verified review (1624660) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Great Dental Practice, very busy for a reason, first class in all aspects relating to dental work.

— David Burn

T76318 Review left 3 years ago
This review complies with Google's policies.

Staff are all amazing

5 out of 5 stars
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Rang this morning got fitted in late morning and repair to chip in tooth done. Quick, efficient service and always put you at ease. Staff are all amazing too. Thank you so much yet again.

— Deborah M

Verified review (1624598) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— steven peters

T76107 Review left 3 years ago
This review complies with Google's policies.

Root filling

5 out of 5 stars
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Jim was patient and explained everything throughout. I was expecting a lot of pain and discomfort during and after. Whilst at the dentist I experienced very little pain and so far not much bruising and discomfort. So good to be able to eat normally again.

— Anonymous

Verified review (1624379) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 2 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Emergency appointment, snapped tooth

5 out of 5 stars
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Wisdom tooth, a bit boke off, Simon put temp filling in then will have a follow up appointment. As always staff are very polite and friendly on reception and Simon is really nice, he explains options really well!

— Angela P

Verified review (1624136) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good service

5 out of 5 stars
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Very good service. Nice to see peoples' faces again!

— Anonymous

Verified review (1624113) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I was treated with care

5 out of 5 stars
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A great experience, calming environment, I was treated with care.

— Eden R

Verified review (1623976) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Professional and friendly

5 out of 5 stars
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Professional and friendly. Good at putting you at ease.

— Hilary R

Verified review (1623971) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good experience

5 out of 5 stars
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Didn't have to wait long for treatment, very pleasant staff on reception a v.

— Anonymous

Verified review (1623826) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent dental checkup

5 out of 5 stars
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Excellent dental checkup. Very efficient service.

— Anonymous

Verified review (1623820) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Treatment was very good

5 out of 5 stars
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It took a while for my appointment, which was well worth the wait, treatment was very good. Now I have another one, thanks.

— Anonymous

Verified review (1623731) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very thorough examination

4 out of 5 stars
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Very thorough examination and helpful suggestions as to how to deal with any potential problems. Didn't feel as if I was being hurried even though the dentist was running late.

— Barbara F

Verified review (1623683) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 2 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Emergency appointment

5 out of 5 stars
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As always I was given the best service from Alex on reception who offered me a cancellation as I was worried I needed fillings.
Jim did several X-rays to reassure me everything was ok was patient and very informative on what my next steps was.
Amazing service as always from the team.

— Jo M

Verified review (1623537) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good service

5 out of 5 stars
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Very good service, everything was explained about the new pallet.

— Ivan R

Verified review (1623434) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Great

5 out of 5 stars
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Had anticipated having a crown fitted but after starting work Megan managed to do the repair with a filling saving me £120 - great!

— Christopher R

Verified review (1623430) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Other

Review from Google

5 out of 5 stars
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I needed an emergency appointment, and of course Hexham Dental Clinic was there for me. The dentist was very good. I like to be informed about everything, and I was given everything I needed . This could have been a difficult time for me, but it was made as easy as it could be.

— C S

T75926 Review left 3 years ago
This review complies with Google's policies.