Working Feedback

Hexham Dental Clinic

17 Battle Hill, Hexham, Northumberland, NE46 1BA

Excellent rating from 3627 reviews

5 out of 5 stars

+ 585 reviews from Google 4243 total reviews

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Latest Reviews by Working Feedback

Thorough and explained everything

4 out of 5 stars
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Was seen by Sophie - not my regular dentist was meant to be with Meaghan.
She also saw my grandson who has additional needs.
She was thorough and explained everything clearly.

— Anonymous

Verified review (1621403) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 1 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent treatment

5 out of 5 stars
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Availability to fit me in for emergency even though not a patient of the clinic. Excellent treatment also!

— Daniel N

Verified review (1621289) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Pleasant and friendly

5 out of 5 stars
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Pleasant and friendly service.

— Rosemary S

Verified review (1621176) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very professional, helpful

5 out of 5 stars
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Very professional, helpful and friendly in all departments.

— Stewart G

Verified review (1620984) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Everyone was super friendly

5 out of 5 stars
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Everyone was super friendly and helpful as always at this dentist.
Thank you!!

— Lorena A

Verified review (1620962) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly, on time

5 out of 5 stars
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All staff were friendly, appointments on time and friendly chat.

— James P

Verified review (1620767) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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Excellent friendly and professional staff.

— Karen H

Verified review (1620655) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 2 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Amazing experience at Hexham Dental Clinic- Jim and the team are empathic, friendly and professional, coupled to the fact that the treatment I received was first class, I can't recommend them highly enough. 10/10.

— Andrew Downey

T75253 Review left 3 years ago
This review complies with Google's policies.

Really impressive

5 out of 5 stars
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This was such a good experience. I'm naturally quite nervous but Meghan and assistant were (and always are) remarkably good making me feel at ease. Meghan is amazingly good technically. I felt totally confident, just love her style of quick, clear, precise, get-it-right-first-time working; backed up by clear friendly communication. Really impressive.

— Gavin T

Verified review (1620538) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Professional and reassuring

5 out of 5 stars
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As professional and reassuring as ever. Thanks.

— Anonymous

Verified review (1620513) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always a pleasure to deal with

5 out of 5 stars
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Had appointments with both dentist and treatment coordinator. Knowledgeable and professional staff. Always a pleasure to deal with.

— Paul H

Verified review (1620470) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The care shown was excellent

5 out of 5 stars
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I was seen very quickly and the care shown was excellent. Very clear explanation of any issues and no pressure to take the higher cost solution.

— Stewart J

Verified review (1620211) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Teeth look and feel lovely

5 out of 5 stars
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Hygienist was very efficient and friendly put me at ease and did a great job !
Teeth look and feel lovely.

— June M

Verified review (1620195) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Staff

Everything fully explained

5 out of 5 stars
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Everything fully explained and put at ease.

— Beverly R

Verified review (1620191) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Dental implants.

4 out of 5 stars
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Pleasant and caring receptionists together with dental professionals.

— Anonymous

Verified review (1620171) Review left 3 years ago
This review was collected via online systems.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Hexham Dental Clinic

5 out of 5 stars
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Very good.

— Alan N

Verified review (1620152) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Sarah dealt with a tooth broken after a fall. She has a calming and reasurring manner and did an excellent job of capping the tooth in an emergency situation.

— Clive Matthews

T74992 Review left 3 years ago
This review complies with Google's policies.

Everything was clearly explained

5 out of 5 stars
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Very happy with the work done and the skill and expertise of Simon and the Dental Nurse. Everything was clearly explained and I felt comfortable and at ease.

— Anonymous

Verified review (1619889) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Looked after very well

5 out of 5 stars
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I had two fillings replaced, one with an onlay, and I felt very well looked after. No pain at all, everything explained to me each step of the way, frequent stops to see if I was ok, and it went really well. I’m always very happy with my treatment here and this time was no different. Thank you.

— Kathleen C

Verified review (1619881) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My teeth felt amazing

5 out of 5 stars
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The hygienist was friendly and put me at ease immediately.
My teeth felt amazing, so good to get back after Covid!

— William H

Verified review (1619847) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good