Working Feedback

Hexham Dental Clinic

17 Battle Hill, Hexham, Northumberland, NE46 1BA

Excellent rating from 3627 reviews

5 out of 5 stars

+ 585 reviews from Google 4243 total reviews

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Latest Reviews by Working Feedback

Really great team

5 out of 5 stars
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Always good laugh with Alex and the team, really great team you have.

— Arthur H

Verified review (1619844) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Great as always

5 out of 5 stars
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Excellent facilities. Staff are professional, polite and helpful. I have always had a fear of visiting dentists however Jim quickly put my mind to rest and I now enjoy my visits. This practice sets themselves very high standards and easily achieves them. Well done and thank you.

— Clare B

Verified review (1619662) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kind, professional,

5 out of 5 stars
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Kind, professional, patient centred approach.

— Anonymous

Verified review (1619411) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Dental appointment

5 out of 5 stars
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As always everyone at the practice was polite, professional and friendly.

— Anonymous

Verified review (1619195) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Would always recommend

5 out of 5 stars
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Always polite, friendly and professional. Would always recommend.

— Anonymous

Verified review (1619160) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always looked after

5 out of 5 stars
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Always looked after excellently.

— Christopher K

Verified review (1619083) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Urgent appointment to re-attach a bridge

5 out of 5 stars
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Excellent to be seen so quickly. I was offered a same day appointment but unfortunately couldn’t make it so I rang the following morning and was seen by 12.20. As a NHS patient I was given my options including cost, in a dignified manner. When I requested time to consider those options I was given printed details to help in my decision making.

— Anonymous

Verified review (1619063) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

They always put me at ease

5 out of 5 stars
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I have always found the practice friendly and very helpful. They always put me at ease, whatever the treatment required. For those like me, who are temporarily disabled, they have the flexibility to move to a more accessible treatment room.

— John H

Verified review (1619030) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very happy client

5 out of 5 stars
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Excellent response from the receptionist I spoke with early this morning. Very helpful young lady.
Excellent treatment from Dentist which will be followed up.
Very happy client.

— Anonymous

Verified review (1618802) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Outstanding guidance and investigative treatment from Dr Megan Bell. Very reassuring of the way ahead. Always leave with a positive result from this caring practice. Moira W

— Moira Woods

T74639 Review left 3 years ago
This review complies with Google's policies.

Hygienist

5 out of 5 stars
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Lovely friendly staff who gave you a warm welcome as soon as you come in. Jay Dee is a lovely person who never hurts you when she gives you that dreaded scrape and polish.

— Anonymous

Verified review (1618769) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Very friendly

5 out of 5 stars
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Very friendly and professional service.

— Michael M

Verified review (1618726) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Expert advice and treatment

— bev mills

T74597 Review left 3 years ago
This review complies with Google's policies.

Hexham Dental Clinic

5 out of 5 stars
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All good thanks.

— Anonymous

Verified review (1618428) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I was well looked after

5 out of 5 stars
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My recent visit to the hygienist was as pleasant as a visit to the dentist could be. I was well looked after by two really nice ladies. The treatment was quick and efficient.

— Andrew M

Verified review (1618366) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great Invisalign service

5 out of 5 stars
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I have just attended my last appointment for Invisalign and the service I have received has been brilliant. Meghan has been absolutely fantastic. She’s done a brilliant job, accommodated my appointments around work wherever possible, and the advice provided throughout the treatment has been so helpful. I finally have my teeth looking the way I want them, I’m so pleased with the end result!! Thank you Meghan!!

— Anonymous

Verified review (1618358) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Prompt and courteous

5 out of 5 stars
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Prompt and courteous treatment. No remedial action necessary.

— Anonymous

Verified review (1617983) Review left 3 years ago
This review was collected via online systems.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Well organised, on time and excellent care as always. Highly professional.

— Tony Webster

T74428 Review left 3 years ago
This review complies with Google's policies.

Recent dental appointment

5 out of 5 stars
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Pleasant reception and comfortable waiting area. Seen on time by Hygienist, treatment was carried out efficiently, I was informed of any issues during the appointment. Receptionist was very helpful with getting my follow on appointment to coincide with my next checkup.

— Anonymous

Verified review (1617703) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly and relaxed

5 out of 5 stars
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Usual friendly and relaxed visit.

— George C

Verified review (1617519) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient