Great friendly practice from ladies on reception to the dentists.
Had a dental emergency which they were able to get me booked in for the next day and problem dealt with ( Thank you Raquel !)
Would highly recommend.
— Anonymous
Verified review (2212491)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Highcliffe Family Dentistry
Thank you for this lovely review and your kind recommendation. We are delighted that you had a positive experience with the team and that your issue was dealt with quickly! Thank you for choosing us.
Overall, how was your experience of Christchurch & Highcliffe Family Dentistry?
Great communication
Sarah is very good at her job and great communication
— Wayne C
Verified review (2212271)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Highcliffe Family Dentistry
Thank you for your kind words about Sarah. She will be delighted to hear your feedback. We look forward to seeing you again!
Overall, how was your experience of Christchurch & Highcliffe Family Dentistry?
Friendly and professional
Always have a friendly receptionist and all the staff are very friendly and professional
— Anonymous
Verified review (2210541)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Highcliffe Family Dentistry
Thank you so much for your lovely review! The receptionist and the rest of the team are delighted that you had such a positive experience.
Overall, how was your experience of Christchurch & Highcliffe Family Dentistry?
Highly recommend
Excellent and professional, friendly servic,e would highly recommend
— Anonymous
Verified review (2210192)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Highcliffe Family Dentistry
Thank you so much for this lovely review and for recommending us. We really appreciate this and we look forward to welcoming you next time!
Overall, how was your experience of Christchurch & Highcliffe Family Dentistry?
Explained things well
On time, very professional and explained things well to put me at ease. Prices seen fair too as NHS services seem impossible to find.
— Martina D
Verified review (2209880)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Highcliffe Family Dentistry
Thank you for leaving us a review. We really appreciate your kind words and we are thrilled that you have chosen us to look after your dental health!
Overall, how was your experience of Christchurch & Highcliffe Family Dentistry?
Great Dentist
The Dentist & Hygienist are both great. Excellent service and pleasant treatment rooms.
— Anonymous
Verified review (2208547)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Highcliffe Family Dentistry
Thank you for your kind words. We are so pleased to hear your feedback - thank you!
Overall, how was your experience of Christchurch & Highcliffe Family Dentistry?
Wonderful service
Friendly and professional who know their patients. The receptionist was as ever in full control, knew the patient and looked after my husband with a cup of coffee, wonderful service. A coffee machine is recomended.
— Anonymous
Verified review (2208345)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Highcliffe Family Dentistry
Wow, thank you for this lovely review! Your feedback means so much to us and we are thrilled that you had such a positive experience. Our reception team love catching up with our wonderful patients!!
Overall, how was your experience of Christchurch & Highcliffe Family Dentistry?
Care and understanding
I feel that I was given a very comprehensive explanation about my dental problem. I was listened to and felt that I was shown care and understanding
— Anonymous
Verified review (2206898)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Highcliffe Family Dentistry
Thank you so much for your kind words. We're truly delighted to hear that you felt heard and cared for... creating that sense of comfort and trust is at the heart of what we do!
Overall, how was your experience of Christchurch & Highcliffe Family Dentistry?
Makes me feel so welcome
Always a pleasure to visit, makes me feel so welcome and at ease
Clara is extremely efficient and professional
— Susan L
Verified review (2205906)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Highcliffe Family Dentistry
Thank you so much for leaving us some lovely feedback! We appreciate you taking the time to do this and we look forward to welcoming you again!
Overall, how was your experience of Christchurch & Highcliffe Family Dentistry?
Friendly, professional
Warm, friendly welcome and professional service
— Anthony G
Verified review (2203409)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Highcliffe Family Dentistry
It means a lot to hear this - thank you for your kind words. We look forward to seeing you soon!
Overall, how was your experience of Christchurch & Highcliffe Family Dentistry?
Review from Google
Very happy with my treatment very friendly staff explained my treatment and made me at ease on my visit.
— Ian Jameson
T272629
Review left 1 year ago
This review complies with Google's policies.
Reply from Highcliffe Family Dentistry
So glad your visit went smoothly. We’re here anytime you need us! Thank you so much for your review.
An excellent dentist
Rebecca has a very pleasant manner and makes you feel at ease as well as being an excellent dentist.
— John H
Verified review (2203142)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Highcliffe Family Dentistry
Thank you for leaving us a lovely review. We are thrilled to hear your visit was a positive one—thank you for sharing!
Overall, how was your experience of Christchurch & Highcliffe Family Dentistry?
Review from Google
This person left a star rating but no comment.
— Steve Wells
T272455
Review left 1 year ago
This review complies with Google's policies.
Reply from Highcliffe Family Dentistry
Thank you so much for 5 stars!!
Review from Google
Fantastic, had an appointment with klara for hygiene visit and can highly recommend, friendly and thorough.
— linda melvin
T272109
Review left 1 year ago
This review complies with Google's policies.
Reply from Highcliffe Family Dentistry
Thank you for your kind words! We’re so grateful for your feedback and always here to help you smile bigger and brighter!!
Hygienist appointment
My teeth have had a wash and brush up at the hygienist. It was a friendly and relaxed experience and I am pleased with the result. Look at my smile!
— Anonymous
Verified review (2202344)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Highcliffe Family Dentistry
Thanks for the feedback and for trusting us to take care of your wonderful smile - we look forward to seeing you again!
Overall, how was your experience of Christchurch & Highcliffe Family Dentistry?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Lauren is fabulous, so much so that we are no longer looking for an NHS dentist. The "shop floor" is new, bright, and airy, with comfy sofas in the waiting room - makes all the difference!
— Rosie Randell
T271782
Review left 1 year ago
This review complies with Google's policies.
Reply from Highcliffe Family Dentistry
Thanks so much for the review! We love making our patients feel comfortable and cared for. Thank you for choosing and trusting us with your dental care.
Plenty of time to ask questions
I had a full discussion of how my treatment would progress and costs involved. Plenty of time to ask questions. Will start the treatment in a week.
— Anonymous
Verified review (2198861)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Highcliffe Family Dentistry
Thank you for leaving us this fabulous feedback and we are so happy to hear you felt well taken care of. We look forward to seeing you soon!
Overall, how was your experience of Christchurch & Highcliffe Family Dentistry?
Review from Google
Rebbeca explained everything to me about my treatments required fantastically, all staff very polite and friendly.
— Peter Smith
T268539
Review left 1 year ago
This review complies with Google's policies.
Reply from Highcliffe Family Dentistry
Thank you so much for your kind words! We’re so glad you had a great experience with Rebecca.
Review from Google
Always welcoming. Dentist and dental nurse very thoughtful and careful.
— Jacqueline Russell
T267830
Review left 1 year ago
This review complies with Google's policies.
Reply from Highcliffe Family Dentistry
Thank you for your kind words! We are delighted to hear about your positive experience! We look forward to seeing you again soon.
Nice people
Nice people who treat you well. One minor point is that they don't give you a coffee.
— Peter W
Verified review (2192566)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Highcliffe Family Dentistry
Thank you so much for the kind words! We're thrilled to hear you felt well treated – that's exactly what we aim for. As for the coffee... We'll see what we can do about that one! ☕ Thanks again for taking the time to share your experience.
Overall, how was your experience of Christchurch & Highcliffe Family Dentistry?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
