Working Feedback

Highcliffe Family Dentistry

269 Lymington Road, Highcliffe, BH23 5EB

Excellent rating from 305 reviews

5 out of 5 stars

+ 141 reviews from Google 446 total reviews

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Latest Reviews by Working Feedback

Helpful and clear

5 out of 5 stars
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Raquel was very helpful and clear at explaining everything I needed to know about the procedure. Making me feel at ease and reassured that I was making a good choice.

— Rebecca T

Verified review (2329778) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Highcliffe Family Dentistry

Thank you for your kind words. Raquel and the team are thrilled that you feel reassured about your choices and treatment. We really appreciate you taking the time to leave your feedback!
Overall, how was your experience of Highcliffe Family Dentistry? 5 out of 5 stars

Review from Google

5 out of 5 stars
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I had my crown fall out yesterday. Phoned at 9 am to see if I could get an appointment. My usual dentist was not working. Another dentist said she would see me at mid day. Very happy person .

— Catherine Sweeney

T344613 Review left 6 months ago
This review complies with Google's policies.

Reply from Highcliffe Family Dentistry

Thank you so much for this lovely review! We are delighted to hear that you had a positive routine check-up. We really appreciate you taking the time to leave us your kind feedback.

Excellent

5 out of 5 stars
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Excellent, reassuring and very professional and I hate going to the dentist

— Micheal W

Verified review (2325513) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Highcliffe Family Dentistry

Thank you for your kind words and feedback. We are thrilled that you felt reassured and you had a positive experience with us. We look forward to welcoming you again and we thank you for putting your continued trust in us.
Overall, how was your experience of Highcliffe Family Dentistry? 5 out of 5 stars

My appointment

5 out of 5 stars
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Emergency tooth ache appointment

— Peter B

Verified review (2324787) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Highcliffe Family Dentistry

Thank you so much for taking the time to leave us a review. We really appreciate it.
Overall, how was your experience of Highcliffe Family Dentistry? 5 out of 5 stars

Kind and friendly

5 out of 5 stars
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Always a good service. Kind and friendly too

— Ena D

Verified review (2323787) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Highcliffe Family Dentistry

Thank you so much for your kind words. We really appreciate it!
Overall, how was your experience of Highcliffe Family Dentistry? 5 out of 5 stars

Highcliffe Family Dentistry

5 out of 5 stars
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I had a loose tooth, which the dentist advised needed to come out. I made the appointment on the friday and an appointment made for the monday for the tooth to come out.
Absolutely well pleased with the dentist, no pain and well treated.

— Anonymous

Verified review (2323223) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Highcliffe Family Dentistry

Thank you so much for the lovely feedback. We are thrilled that you had a positive experience and that we could sort this for you quickly and efficiently. Thank you for trusting us to take care of you. We look forward to welcoming you again.
Overall, how was your experience of Highcliffe Family Dentistry? 5 out of 5 stars

Review from Google

5 out of 5 stars
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I just had my first few appointments here, all the staff are really friendly. My dentist was amazing, she really made an effort to make sure I was comfortable. I highly recommend, thank you!

— Laurie Harman

T342037 Review left 6 months ago
This review complies with Google's policies.

Reply from Highcliffe Family Dentistry

Thank you so much for this amazing review. Your kind words mean so much to us as a team and we are delighted that you have had such a positive experience. We look forward to welcoming you again!

Calm, friendly

5 out of 5 stars
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A very calm, friendly & professional experience had. Thank you

— Ali C

Verified review (2321234) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Highcliffe Family Dentistry

Thank you so much for your kind words. We really appreciate you taking the time to leave a review, it means so much to the team!
Overall, how was your experience of Highcliffe Family Dentistry? 5 out of 5 stars

Excellent care, highly recommend

5 out of 5 stars
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Excellent care, highly recommend this dental practice. Everyone involved in looking after the needs of the patient. Very High Standards all around.

— Geraldine B

Verified review (2319311) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Highcliffe Family Dentistry

Thank you so much for your wonderful feedback. We’re delighted to hear that you had such a positive experience with our team. Providing excellent care and maintaining high standards for our patients is always our top priority. We look forward to seeing you again at your next visit!
Overall, how was your experience of Highcliffe Family Dentistry? 5 out of 5 stars

Thorough and very sympathetic

5 out of 5 stars
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Very good hygienist, always thorough and treated very sympathetically. Nurse works very well in conjuction with hygienist.

— Lindsay P

Verified review (2318874) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Highcliffe Family Dentistry

Thank you for your lovely feedback. We are delighted to hear that you had a great experience with the hygienist and her nurse. We look forward to seeing you again!
Overall, how was your experience of Highcliffe Family Dentistry? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Great service for both hygienist and dentist. Very comfortable waiting and treatment rooms.

— G Reviewer

T340320 Review left 6 months ago
This review complies with Google's policies.

Reply from Highcliffe Family Dentistry

Thank you so much for your kind words! We are thrilled that you have had a great experience with us.

Highcliffe Family Dentistry - My recent appointment

4 out of 5 stars
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I was very happy with the dentist I saw and felt she was very helpful and thorough.
Unfortunately I am still experiencing some discomfort after the filling so will need to come back.

— Maria S

Verified review (2318345) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Highcliffe Family Dentistry

Thank you so much for your kind feedback. We’re delighted to hear that you felt well cared for during your visit. Occasionally, it can be normal to experience some discomfort after a filling as the tooth settles. Please be assured, we always invite our patients to return for a complimentary review if any discomfort persists after recent treatment, so we can ensure everything is healing as it should.
We look forward to seeing you again soon and getting things feeling comfortable for you.
Overall, how was your experience of Highcliffe Family Dentistry? 4 out of 5 stars

Review from Google

5 out of 5 stars
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Great customer service and very professional .
I would definitely recommend this dentistry as their professional approach was beyond my expectations. Thank you

— Eva Bocok

T340012 Review left 6 months ago
This review complies with Google's policies.

Reply from Highcliffe Family Dentistry

Thank you so much for this lovely review. This means the world to us as a team! We look forward to welcoming you again.

Scale and polish

5 out of 5 stars
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Very happy, minimal discomfort, quicker than I expected. This was for scale and polish.

— Stephen L

Verified review (2316969) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Highcliffe Family Dentistry

Thank you for your lovely feedback. We are delighted to hear that you had a great experience. We look forward to seeing you again!
Overall, how was your experience of Highcliffe Family Dentistry? 5 out of 5 stars

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Michelle

T338911 Review left 7 months ago
This review complies with Google's policies.

Reply from Highcliffe Family Dentistry

Thank you so much for your 5 star review!

Review from Google

5 out of 5 stars
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Having been to a different dentist for decades I was apprehensive about my appointment. I had a check up with Raquel who I found to be exceptionally professional, thorough and jolly lovely too. She explained absolutely everything to me and I was completely happy and at ease with her as my new dentist. I then went straight in to see Kate , the hygienist, who was also completely professional, knowledgeable and jolly lovely too. Super gentle, explained everything and gives great tips too. I was extremely happy with my visit and would also add that both dental nurses and the receptionist were terrific too. Thank you all for a very positive experience, I would certainly recommend you all willingly.

Yesterday I needed to return to have a tooth extracted which could not be saved. I saw Rachel and her lovely nurse Charlotte. I can honestly say that the whole experience was pain free and really interesting. Rachel told me absolutely everything that was going to happen which I found comforting and absolutely nothing was rushed. Rachel, Charlotte and I had a good natter throughout (them more than me at times!). I left with all aftercare details and a smile on my face. I can honestly say I have not had any pain from the site and have not needed to take painkillers. To top it all, I received a call from Highcliffe Family Dentistry the next morning to see if I was ok - I have never had dental aftercare that good so I thank you wholeheartedly. I would recommend Rachel and Charlotte to extract your teeth anytime (but only if they need extracting!) Thank you to a fabulous team.

— Sarah Denley

T338912 Review left 7 months ago
This review complies with Google's policies.

Reply from Highcliffe Family Dentistry

Thank you so much for taking the time to share such a wonderful review! We’re delighted to hear that you felt comfortable and well cared for throughout your visit. Raquel, Kate, and the rest of our team will be thrilled to know their efforts made such a positive impression. We truly appreciate your kind words and your recommendation, and we look forward to seeing you again at your next appointment.

Great professionalism

5 out of 5 stars
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As usual looked after with great professionalism and friendliness by everyone involved

— Susan L

Verified review (2316103) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Highcliffe Family Dentistry

Thank you for your kind words. We are thrilled to hear this!
Overall, how was your experience of Highcliffe Family Dentistry? 5 out of 5 stars

Excellent

5 out of 5 stars
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Excellent hygienist appointment.

— Anonymous

Verified review (2312568) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Highcliffe Family Dentistry

Thank you for leaving us a review. We really appreciate you taking the time to do this, it means a lot to the whole team!
Overall, how was your experience of Highcliffe Family Dentistry? 5 out of 5 stars

I was given helpful advice

5 out of 5 stars
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Today I visited the hygienist for my half-yearly check. I was treated kindly and considerately as my teeth were checked and cleaned and I was given helpful advice. I'm not wildly keen about going to the dentist but I always feel cheerful after going to the hygienist and my teeth feel great.

— Anonymous

Verified review (2312385) Review left 7 months ago
This review was collected via email feedback service.

Reply from Highcliffe Family Dentistry

Thank you for your kind words! We are thrilled to hear that you had a great experience with the hygienist. We look forward to seeing you again.
Overall, how was your experience of Highcliffe Family Dentistry? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent, Professional, friendly and caring.
My Dental care is in extremely excellent hands.

— Julia Milsome

T336152 Review left 7 months ago
This review complies with Google's policies.

Reply from Highcliffe Family Dentistry

Thank you for your kind words! We really appreciate it!