Working Feedback

Smile Sanctuary

57A High Street, Hornchurch, Essex, RM11 1TP

Excellent rating from 119 reviews

5 out of 5 stars

+ 109 reviews from Google 228 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Fantastic service from start to finish. They really make you feel like you are looked after.

— John Brown

T424173 Review left 1 day ago
This review complies with Google's policies.

An excellent service

5 out of 5 stars
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From start to finish this was an excellent service. I received an instant recall from the polite and open receptionist. I was pleased with the quote and booked a next day appointment. The dentist was very communicative and the clean was effected efficiently and without pain. She then spent 10-15 minutes asking relevant questions and giving good advice. A very professional and competent team and also friendly.

— Anonymous

Verified review (2439174) Review left 5 days ago
This review was collected via email feedback service.

Reply from Smile Sanctuary

Thank you so much for the lovely review , we are so glad you had a positive experience !
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

My experience

5 out of 5 stars
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Excellent

— A C

Verified review (2436369) Review left 1 week ago
This review was collected via email feedback service.

Reply from Smile Sanctuary

Thank you for taking the time to rate our service, the whole team really appreciate it.
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Very Pleasant and Professional

— Geoff Carvosso

T417851 Review left 2 weeks ago
This review complies with Google's policies.

Reply from Smile Sanctuary

Thank you for your feedback, we really appreciate it!

Review from Google

5 out of 5 stars
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Great experience at Smile Sanctuary! Nabiha is an amazing dentist and I could not recommend her enough. She is very knowledgeable, has a gentle approach which puts you at ease and provides a high level of care throughout your treatment.

— Visha Patel

T410905 Review left 1 month ago
This review complies with Google's policies.

Reply from Smile Sanctuary

Thank you for taking the time to leave feedback, it is much appreciated! I’m glad you had a great experience.

Amazing, very reassuring

5 out of 5 stars
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Came in for a hygienist appointment, overall very pain free. The dentist was absolutely amazing, very reassuring and explained everything she was doing and gave great advice, very informative. Very happy about today’s outcome.

— Anonymous

Verified review (2417429) Review left 1 month ago
This review was collected via SMS feedback service.

Reply from Smile Sanctuary

Thank you so much for your kind review , the team are so happy that you had such a positive experience !
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Went to see the hygienist. Excellent service

— Yasmin Khan

T405920 Review left 1 month ago
This review complies with Google's policies.

Reply from Smile Sanctuary

It was great to meet you! Thank you for your kind words, our team really appreciate your feedback.

Review from Google

5 out of 5 stars
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I have been going to Smile Sanctuary for the last few years, and I don’t have a bad word to say, all the staff are very friendly and welcoming! I’ve always had a very positive experience, highly recommend.

— Kaleigh Brown

T401266 Review left 1 month ago
This review complies with Google's policies.

Reply from Smile Sanctuary

Thank you for your kind words, your recommendation means a lot to us.

Review from Google

5 out of 5 stars
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This was not my first consultation for corrective work. Having previously spoken to several surgeons and dentists I arrived with a clear understanding of the possible scope of treatment.

My consultation at this clinic stood out for all the right reasons. From the initial fact finding stage through to the final recommendations the entire experience was conducted with absolute sincerity and professionalism. What impressed me most was the absence of any pressure to pursue more costly procedures. Instead the solutions offered were genuinely focused on building from the ground up.

The intent at this clinic is not about profit margins but about delivering genuine customer care both in the short term and for long term outcomes. That level of honesty and transparency is rare and incredibly reassuring.

I left with a clear treatment plan that was well within budget and a little more faith in humanity. I have confidently made the decision to proceed with this clinic and my search is over.

I’m genuinely happy and very confident so far. I will continue to share updates throughout the journey but for now I’m already smiling.

Well done to the entire team, and thank you very much.

— Headteacher Read Meta School

T399851 Review left 1 month ago
This review complies with Google's policies.

Reply from Smile Sanctuary

We really appreciate you taking the time to share your positive experience at Smile Sanctuary.
Integrity and patient focused care is one of our core values so we are delighted that this was felt by you.
As a small business we truly value every patient that chooses and trusts us with their care.
We hope you continue to have positive experiences with us going forward.

Friendly and helpful

5 out of 5 stars
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Very friendly and helpful, explain everything to you

— Anonymous

Verified review (2403065) Review left 2 months ago
This review was collected via SMS feedback service.

Reply from Smile Sanctuary

Thank you for your kind words, the team take great pride in making your experience a pleasant one.
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Great Dentists, I have had Invisalign and a little composite bonding and I’m very happy with the result. Such a lovely team, couldn’t be more friendly and they all make you feel so relaxed. Would highly recommend!

— Melanie Linnen

T395899 Review left 2 months ago
This review complies with Google's policies.

Reply from Smile Sanctuary

Thank you for taking the time to leave us feedback. As a small business, it makes all the difference. We are so pleased that you felt relaxed at the dentist and are happy with your treatment. All the best, Smile Sanctuary Team.

Review from Google

5 out of 5 stars
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I had a very positive experience during my recent visit at Smile Sanctuary Hornchurch. The most impressive part of my visit was that Dr. Usman took the time to show me my problem areas on my x-rays and recommended the treatment plan. Highly recommended! Thank you!

— Claudia Raducu

T385396 Review left 2 months ago
This review complies with Google's policies.

Reply from Smile Sanctuary

Thanks for your kind review. We appreciate the recommendation and look forward to seeing you again

Staff couldn't be kinder

5 out of 5 stars
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I'm a very nervous patient! No need to worry! Dentist and staff couldn't be kinder! All care is taken to make treatment painless

— Maureen P

Verified review (2380893) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from Smile Sanctuary

Thank you so much for your kind review , we are so glad that you had a good experience
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Mi Nguyen

T379927 Review left 3 months ago
This review complies with Google's policies.

Reply from Smile Sanctuary

Thank you for you kind review

Highly recommended

4 out of 5 stars
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First visit. All went well. Very friendly and extremely thorough. Highly recommended

— Anonymous

Verified review (2365899) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Smile Sanctuary

Thank you for your feedback , it was a pleasure to meet you
Overall, how was your experience of Smile Sanctuary? 4 out of 5 stars

Very thorough with the treatment

5 out of 5 stars
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Great experience today. Lovely receptionist and a dentist that was very thorough with the treatment I need. The clarity of the treatments available at the practice along with the prices online is very helpful.

— Anonymous

Verified review (2359240) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Smile Sanctuary

Thank you for your feedback, it was a pleasure to meet you.
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Really lovely dentist , gave a breakdown and explained treatment options

— Gillian Smith

T366786 Review left 4 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Always a good experience, care taken and thorough checks. Nabiha is very friendly and is a fantastic dentist.

— Shehnaaz Desai

T359957 Review left 4 months ago
This review complies with Google's policies.

Reply from Smile Sanctuary

Thank you for leaving the time to leave us feedback. The whole team at smile sanctuary really appreciate it!

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Hannah

T355752 Review left 5 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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I’ve always hated going to the dentist. Now I don’t. Friendly, efficient and not too expensive.

— Julie Atkins

T355193 Review left 5 months ago
This review complies with Google's policies.