Working Feedback

Smile Sanctuary

57A High Street, Hornchurch, Essex, RM11 1TP

Excellent rating from 119 reviews

5 out of 5 stars

+ 109 reviews from Google 228 total reviews

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Latest Reviews by Working Feedback

Teeth whitening

5 out of 5 stars
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Overall can’t fault any aspect from the very friendly and helpful receptionist to the dental nurse and dentist.
Very informative, friendly and happy with the treatment so far.

— Anonymous

Verified review (1962145) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Smile Sanctuary

Thank you for taking the time to review Smile Sanctuary. The team is very appreciative! We hope to continue to provide the treatment you deserve with care and compassion.
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Very happy

5 out of 5 stars
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Oz is lovely and came to greet me as soon as I arrived. Oz went above and beyond today for a very nervous patient.

— Anonymous

Verified review (1961012) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Irene Kendall

T158318 Review left 2 years ago
This review complies with Google's policies.

Reply from Smile Sanctuary

Thank you for leaving us a review !

Good experience

5 out of 5 stars
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Same day appointment, great service. Thank you.

— Seb J

Verified review (1959480) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Smile Sanctuary

Thanks for taking the time to leave us feedback and being a great patient to treat.
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

There, when I needed help

5 out of 5 stars
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My teeth were quite frankly knackered, came here after nearly being ripped off by another dentist. So pleased with my new teeth and really happy with my new dentist Nabiha.

— Richard C

Verified review (1959045) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Smile Sanctuary

Thanks for your feedback. The whole team at smile sanctuary really appreciate it. See you soon.
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Very reassuring

5 out of 5 stars
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Nice environment, felt relaxed.

— Terri W

Verified review (1958516) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Smile Sanctuary

Thank you for taking the time to leave us feedback. We look forward to seeing you soon.
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Great Service

5 out of 5 stars
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Very pleased with the service, staff are professional and facilities are excellent. Helpful and caring, lots of advice on the different kinds of treatment’s available. Very satisfied!

— Denise M

Verified review (1958055) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Smile Sanctuary

Thank you for such a lovely review. Our aim at Smile Sanctuary is providing excellent care in a relaxed environment so we are so pleased you felt this about your visit.
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Very pleasant

5 out of 5 stars
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Very pleasant staff and efficient. Made to feel very comfortable and everything was explained well.

— Anonymous

Verified review (1954194) Review left 2 years ago
This review was collected via email feedback service.

Reply from Smile Sanctuary

Thank you for taking the time to leave us feedback. Patient comfort is a top priority for us at Smile Sanctuary so we are so pleased you felt this way.
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Emergency treatment

5 out of 5 stars
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Extremely professional service, fully explained everything before during and after treatment

— Anonymous

Verified review (1947705) Review left 2 years ago
This review was collected via email feedback service.

Reply from Smile Sanctuary

Thank you for taking the time to give us feedback. It can be daunting going somewhere new especially for emergency treatment so we are glad you had a good experience!
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Forever Crown fitted yesterday with care and precision.

— Graham Coles

T155029 Review left 2 years ago
This review complies with Google's policies.

Reply from Smile Sanctuary

Thank you for taking the time to leave us lovely feedback.

Review from Google

5 out of 5 stars
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I just registered with the practice last night and got an appointment the next day. The online booking system was so convenient and easy to use. The service was excellent, friendly, welcoming, non-judgemental and super professional. The prices were very reasonable. It was excellent how the dentist took time to explain things clearly and answer any questions. Didn’t feel rushed at all.

— Chirag

T154752 Review left 2 years ago
This review complies with Google's policies.

Reply from Smile Sanctuary

Thank you Chirag for your review! We’re glad that you found our online booking system convenient to use. We appreciate the feedback and look forward to seeing you again soon.

Testimonial

5 out of 5 stars
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The examination is very thorough and explanations are very informative. A good experience.

— Anonymous

Verified review (1933419) Review left 2 years ago
This review was collected via testimonial.

Reply from Smile Sanctuary

Thank for taking the time to provide us feedback, the Smile Sanctuary Team appreciate this so much!

Testimonial

5 out of 5 stars
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Dentist was very competent. I'm very grateful to have a good dentist. Excellent.

— Anonymous

Verified review (1933418) Review left 2 years ago
This review was collected via testimonial.

Reply from Smile Sanctuary

Thank you for your feedback. We are grateful for such lovely patients.

Testimonial

5 out of 5 stars
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Very pleased with the treatment and advice I received. The dentist explains what they need to do and is very gentle carrying out work.

— Anonymous

Verified review (1933417) Review left 2 years ago
This review was collected via testimonial.

Reply from Smile Sanctuary

We are glad you had a positive experience today at Smile Sanctuary. Being gentle and having great communication are top in our priorities when seeing patients.

Testimonial

5 out of 5 stars
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Excellent dentist. I would highly recommend to anyone. Especially nervous patients.

— John

Verified review (1933416) Review left 2 years ago
This review was collected via testimonial.

Reply from Smile Sanctuary

Thanks for leaving us positive feedback. We are so grateful for lovely patients like you.

A great experience

5 out of 5 stars
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Absolutely lovely dentist. These guys are so friendly and helpful, I’ve had a great experience. Thank you again.

— Michael D

Verified review (1932695) Review left 2 years ago
This review was collected via email feedback service.

Reply from Smile Sanctuary

Thank you for taking the time to leave us feedback. The Smile Sanctuary Team appreciate this so much. Take care.
Overall, how was your experience of our service? Very good

Treatment was first class

5 out of 5 stars
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I was very welcome by everyone and my treatment was first class, thank you, and will see you soon.

— David A

Verified review (1932398) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Smile Sanctuary

It was so lovely meeting you and chatting. Thank you for taking the time to give us some feedback. It is much appreciated. See you soon, Nabiha.
Overall, how was your experience of Smile Sanctuary? (tap on a rating) 5 out of 5 stars

Demo Review

5 out of 5 stars
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Professional dentist and staff always pleasant.

— Anonymous

Verified review (1932264) Review left 2 years ago
This review was collected via postage-paid feedback card.

Reply from Smile Sanctuary

Thank you for your feedback, it is much appreciated.
Overall, how was your experience of our service? Very good

Nervous patient

5 out of 5 stars
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I’m such a nervous patient and this changeover to new people was a massive set back for me. I’ve had three appointments and today’s one was the best. I was reassured, felt relaxed and going forward feel confident, keep up the great work.

— Deena L

Verified review (1930654) Review left 2 years ago
This review was collected via email feedback service.

Reply from Smile Sanctuary

We really appreciate you taking the time to write this. Helping patients to feel relaxed, reassured and welcome is top priority for us at Smile Sanctuary, so we are so glad you feel this way. Thanks again and take care.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Top quality service, didn't tell me that I needed work done when I hadn't, very professional service.

— keith dunster

T152640 Review left 2 years ago
This review complies with Google's policies.

Reply from Smile Sanctuary

Thanks for taking the time to leave us a review it is much appreciated. See you again soon.