Working Feedback

Smile Sanctuary

57A High Street, Hornchurch, Essex, RM11 1TP

Excellent rating from 119 reviews

5 out of 5 stars

+ 109 reviews from Google 228 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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It was my first time at Smile Sanctuary and from walking in It felt very welcoming from the reception to Oz the dentist who was very thorough, I was given my treatment plan and now I know the cost and what to expect which put my mind to rest, I would highly recommend from my initial visit but will update review as treatment progresses.

— Joe Brown

T326918 Review left 8 months ago
This review complies with Google's policies.

Reply from Smile Sanctuary

Thank you for taking your time to share your experience! We truly appreciate your recommendation and look forward to looking after you throughout your treatment.

Brilliant service

5 out of 5 stars
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Brilliant service from everyone involved in the practice, more than pleased with the service

— Anonymous

Verified review (2293656) Review left 8 months ago
This review was collected via QR code.

Reply from Smile Sanctuary

It was lovely to see you today, thank you for your kind words we're glad we could help.
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Recommend to all

5 out of 5 stars
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I would recommend to all my friends
Friendly & brilliant work

— Stephen I

Verified review (2293628) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Smile Sanctuary

Thank you for your kind words Stephen, the team really appreciate your feedback and look forward to seeing you again soon.
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Review from Google

5 out of 5 stars
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The staff were great and professional and the facilities were very clean, I walked in to ask if they could cement the implant crown that fell off and book an appointment. They were able to see me straight away and fixed the issue. From the reception to the dentist, I felt welcomed. I had a great experience and I highly recommend. My whole family comes to this clinic. Thank you.

— Mustapha Raman

T326284 Review left 8 months ago
This review complies with Google's policies.

Reply from Smile Sanctuary

We are grateful to see such wonderful patients like you and your family. The whole team appreciate your feedback and time in leaving a review. Thank you!

Made me feel at ease

5 out of 5 stars
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Haven’t been to the dentist in years and Usman made me feel at ease very quickly. He spoke throughout my appointment about what he was looking for and doing next and gave great advice on how to properly clean and floss

— Kelly M

Verified review (2293222) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Smile Sanctuary

Thank you for visiting us Kelly, it was lovely to meet you and we're delighted you found our advice helpful.
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Excellent service and friendly team
Dr Nabiha was excellent

— Arslan Ahmed

T326124 Review left 8 months ago
This review complies with Google's policies.

Reply from Smile Sanctuary

Thanks for taking the time to leave us feedback! We are so grateful. Good luck for the big day!

Wonderful, love my new teeth

5 out of 5 stars
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Such nice people, they put me at ease straight away. Explained what they were doing. The end was wonderful, love my new teeth. Thank You

— Carol M

Verified review (2292547) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Smile Sanctuary

You were a pleasure to treat and we are glad you felt at ease with us! Thank you for taking the time to leave us feedback, the whole team appreciate it.
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Review from Google

5 out of 5 stars
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The Smile Sanctuary in Hornchurch is fantastic! The staff are warm and welcoming, as someone who’s felt nervous about dental visits in the past, I appreciated how kind and understanding the staff were throughout the appointment and Dr Nabiha takes real care to explain everything clearly and put you at ease. The practice is modern, clean, and very professional. I always feel well looked after from start to finish — highly recommended!

— Jodi Ware

T323661 Review left 8 months ago
This review complies with Google's policies.

Reply from Smile Sanctuary

Thanks Jodi, you were a pleasure to treat. We are so pleased that you felt as ease during your treatment. Thanks for taking the time to leave us feedback. Take care x

Amazing staff

5 out of 5 stars
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Welcoming receptionist and amazing staff. Made me feel very comfortable and at ease

— Anonymous

Verified review (2276833) Review left 9 months ago
This review was collected via SMS feedback service.

Reply from Smile Sanctuary

Thank you for your kind review , it was lovely to meet you !
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Plenty of convenient appointment times, quick and easy to book over the phone with their helpful receptionist.

Dentist took lots of time to explain procedures and next steps of treatment.

The mouth scanning is eye opening!!!

Will definitely be returning! 🦷🦷🦷

— David Jones

T308018 Review left 9 months ago
This review complies with Google's policies.

Reply from Smile Sanctuary

Thank you for taking the time to leave us feedback. It was lovely to see you today, and we are glad that you found the 3D scanner insightful!
See you again

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Seaker Thomas

T306229 Review left 9 months ago
This review complies with Google's policies.

Very happy with the treatment

5 out of 5 stars
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From the first moment I walked in to Smile Sanctuary I felt at home, the lady at the reception desk is so lovely, like talking to an old friend, sorry I am terrible at remembering names, the dentist is equally as lovely and I am very happy with the treatment I have received so far. Thank you very much.

— Gillian N

Verified review (2263906) Review left 10 months ago
This review was collected via email feedback service.

Reply from Smile Sanctuary

Thank you so much for your kind words , it was lovely to meet you too . Look forward to seeing you again soon .
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Great service everytime!

— Nasheila Makeup

T303847 Review left 10 months ago
This review complies with Google's policies.

Reply from Smile Sanctuary

Thank you ! We appreciate it x x

Review from Google

5 out of 5 stars
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Very friendly, lovely surgery, lovely dentist, helpful and efficient. Would recommend to anyone.

— William Barrett

T302818 Review left 10 months ago
This review complies with Google's policies.

Reply from Smile Sanctuary

Thank you William for your kind words! You were a pleasure to meet and treat. Enjoy Italy.

Review from Google

5 out of 5 stars
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Excellent Dental practice, had emergency tooth extraction, service was prompt and professional, all staff were friendly and careing, cannot fault the service I received. Thankyou all.

— Linda Nutter

T300847 Review left 10 months ago
This review complies with Google's policies.

Reply from Smile Sanctuary

Thank you for taking the time leave us feedback. We really hope we helped to get your UK holiday back on track! All the best, Dr Nabiha. P.s Love the selfie!!

Review from Google

5 out of 5 stars
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Excellent service. Explained everything to me very clearly. Very gentle. I didnt feel any pain during treatment. I would recommend them to anyone considering treatment.

— Julie McPherson

T297420 Review left 10 months ago
This review complies with Google's policies.

Reply from Smile Sanctuary

Aww thanks Julie! It was lovely meeting you and look forward to seeing you again.

Review from Google

5 out of 5 stars
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Absolutely fantastic

— brian greenaway

T296394 Review left 10 months ago
This review complies with Google's policies.

Preparation for dentures

5 out of 5 stars
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Had to have teeth prepared for dentures.

— Mavis S

Verified review (2243546) Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Positive experience

4 out of 5 stars
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Positive experience and I already booked for next visit, although a bit expensive

— Virgilio C

Verified review (2242209) Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Smile Sanctuary? 4 out of 5 stars

Review from Google

5 out of 5 stars
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10/10 - Incredibly friendly, knowledgeable and is up-to-date with all the tech. A fantastic experience throughout!

— Luke Barry

T292368 Review left 11 months ago
This review complies with Google's policies.

Reply from Smile Sanctuary

We really appreciate you taking the time to leave us feedback! It really helps us out. Hopefully we will be able to meet and treat more interesting people like you! Was lovely chatting with you. See you soon.