My treatment was painless and efficiently carried out. I felt extremely comfortable and well looked after throughout my visit
— Anonymous
Verified review (2239468)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Smile Sanctuary
Your care and comfort is our priority at Smile Sanctuary, we're glad your experience was a relaxed and comfortable one. Thank you for your feedback.
Overall, how was your experience of Smile Sanctuary?
Friendly, knowledgeable
Dr N has always been a breath of fresh air when dealing with my teeth, she is friendly, knowledgeable and makes you feel completely at ease. I’ve also never met a dentist who deals with people so efficiently but doesn’t rush their patients. I am forever pleased I get to have Smile Sanctuary as my local dentist.
— Anonymous
Verified review (2236078)
Review left 11 months ago
This review was collected via SMS feedback service.
Reply from Smile Sanctuary
Thank you so much for your kind words, we want all of our patients to feel comfortable and relaxed when they visit. There will always be a warm welcome at Smile Sanctuary.
Overall, how was your experience of Smile Sanctuary?
Review from Google
I went to the Smile Sanctuary today for a regular dental check up and was very pleased with the service as always. I am a complete coward, but have always felt that I was in safe hands with these people.
— Christine Sherman
T286995
Review left 11 months ago
This review complies with Google's policies.
Reply from Smile Sanctuary
We are so pleased to hear that you felt safe and pleased with our service. We always strive to not become complacent and keep improving the care and service we provide.
Thank you for your time in leaving us feedback.
Really nice
Doctor was really nice and staff was lovely
— Anonymous
Verified review (2227887)
Review left 11 months ago
This review was collected via SMS feedback service.
Reply from Smile Sanctuary
Thank you for your kind words, our Doctors and team really appreciate it.
Overall, how was your experience of Smile Sanctuary?
Review from Google
(Translated by Google) Professional service
(Original)
Profesional service
— Nicolae Scritchii
T286277
Review left 11 months ago
This review complies with Google's policies.
Reply from Smile Sanctuary
Thank you for taking the time to leave us a review, the smile sanctuary team appreciate it.
Professional service
Friendly and professional service.
— Andrew T
Verified review (2227499)
Review left 11 months ago
This review was collected via SMS feedback service.
Reply from Smile Sanctuary
Thank you for your feedback Andrew, it was lovely meeting you and we look forward to seeing you again soon.
Overall, how was your experience of Smile Sanctuary?
Review from Google
I visited Smile Sanctuary this afternoon along with my daughter, Chloe, for a check up. Our appointments were on time and Nabiha made us feel really welcome. She made time for a chat before starting the check up and showed a real interest in our news and experiences (both dental and non-dental!) She was gentle but thorough throughout, explaining each stage of the check up procedure and providing advice for aftercare. We would highly recommend Smile Sanctuary as they are incredibly attentive and proficient.
— Janet Bowhay
T284816
Review left 1 year ago
This review complies with Google's policies.
Reply from Smile Sanctuary
Thank you for taking the time to leave us feedback. We truly appreciate the effort to do so. It was lovely to catch up with you both. I am glad you had a positive experience at the dentist!
Review from Google
Not to sound cliché, but words can’t express how joyful I am about my teeth! It has been a journey, but every obstacle that arose, the team at Smile Sanctuary had a solution. Like most people, I’m not a fan of going to the dentist, but they made me happy to go along. Their warmth and welcoming nature made me feel like more than just another patient number. They take their time and put genuine care into every service I received, from the general check-ups and cleanings to teeth whitening, composite bonding, and dental implant. They have been incredibly supportive every step of the way! Thank you so much, Nabiha, Claudia, Oz, Kellie, Faizal, Trudie and the rest of the team, I'm going to miss my regular visits but so thankful for the incredible journey you've guided me through, I'm beyond happy with my beautiful smile, which I will wear proudly!x
— PATRICE DASSARDO
T284343
Review left 1 year ago
This review complies with Google's policies.
Reply from Smile Sanctuary
Aww Patrice, that is so incredibly kind! The whole team are so touched by your kind words. We strive hard to make sure patients feel heard and supported while at the dentist as we know it is daunting for many. We are so proud you felt the genuine care from everyone here. You were a pleasure to look after.
Delighted with the result
Had my top teeth composite bonding this afternoon, I didn’t really know what to expect tbh. I was absolutely delighted with the result, Nabiha is a perfectionist, she’s the best dentist I've ever had. I've been going here for 2 years now, and the care and attention is amazing.
Thank you
— Amanda S
Verified review (2225719)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Smile Sanctuary
Thanks for taking the time to leave a review, we are so happy you’re happy. That’s why we do what we do! Enjoy the engagement.
Overall, how was your experience of Smile Sanctuary?
Review from Google
Walked in as I hadn’t been to the dentist in years. I was in so much pain. I managed to get an appointment 2 hours later.
Basically my mouth is screwed from all the sweets , fizzy drinks and activities that grinded/ground my teeth away.
Work was done quickly . I’m back there next week for root canal .
Happy days.
— Channel Sibley
T278237
Review left 1 year ago
This review complies with Google's policies.
Reply from Smile Sanctuary
Thank you for taking the time to leave a review! We’re really happy we could see you quickly and help ease the pain. See you next week!
Amazing treatment
Great care and amazing treatment. Kind staff helps massively too. Keep it up!
— Anonymous
Verified review (2214113)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Smile Sanctuary
Thank you for your kind words, the whole team strive to give our patients a positive experience
Overall, how was your experience of Smile Sanctuary?
Review from Google
Was looking for a new practice, and all the reviews for local businesses in Upminster were not encouraging! I found these guys in Hornchurch and could not be happier after my first visit, a really professional team, with a very energetic human side to make the experience more personable!
— Joe Pitt
T276949
Review left 1 year ago
This review complies with Google's policies.
Reply from Smile Sanctuary
Aww thanks Joe for taking the time to leave us feedback. It was lovely meeting you, you brought positive vibes to our practice which we really appreciated! Have a nice weekend.
Smile Sanctuary
I had a very jolly experience. Thank you.
— Anonymous
Verified review (2209578)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Smile Sanctuary
We're delighted you had a pleasant experience, thank you.
Overall, how was your experience of Smile Sanctuary?
Review from Google
Excellent treatment. All staff are very friendly.
— Gill Pannell
T273505
Review left 1 year ago
This review complies with Google's policies.
Reply from Smile Sanctuary
Thank you so much for your kind words . It was lovely seeing you today .
Review from Google
Smile sanctuary gave a first class service today. Dr Oz was very patient and took time to explain what he was doing. I am very pleased with the whole team at Smile sanctuary - THANK YOU
— Rukhsana Yaqoob
T267339
Review left 1 year ago
This review complies with Google's policies.
All the staff were lovely
Nabiha was so kind and helpful. All the staff were lovely.
— Azizah A
Verified review (2191758)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Smile Sanctuary
It was lovely to meet you , thank you so much for choosing Smile Sanctuary
Overall, how was your experience of Smile Sanctuary?
Review from Google
Got my invisalign fitted by Dr.Usman. He was cool and composed and explained everything really well. He seemed to know his stuff and clarified all my doubts which made me feel at ease and have confidence in his ideas on my case. Hoping for the best. Also liked the modern feel of clinic. Would like to appreciate Kelly and Claudia for assisting Dr. Oz so well. Thank you!
— S. Farooqi
T264147
Review left 1 year ago
This review complies with Google's policies.
Reply from Smile Sanctuary
Thank you so much for your review , we really appreciate you taking the time to leave your feedback . We look forward to seeing you again and being a part of your Invisalign journey .
Smile Sanctuary
Best in the business. They really try and cater to your specific needs and inform you well. Would 1000% recommend.
— Anonymous
Verified review (2188211)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Smile Sanctuary
Thank you so much for your feedback, at Smile Sanctuary your care is our priority and we'll always do our best to find the best resolution to meet your needs.
Overall, how was your experience of Smile Sanctuary?
A fantastic experience
I have had a fantastic experience over the last few years getting my teeth and gums back to a healthy state as well as whitening. I was worried initially about being judged that I had let them get that bad but that quickly disappeared. All of the staff are incredibly friendly and professional and go the extra mile to remember the personal details and make you feel relaxed. Thank you!
— Anonymous
Verified review (2187571)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Smile Sanctuary
It is so important for the whole team to make sure our patients feel welcome and not uncomfortable so this feedback is fantastic news! The whole team at Smile Sanctuary thank you for taking the time to leave us a review.
Overall, how was your experience of Smile Sanctuary?
Relaxed atmosphere, reasonably priced
Ultimate professional, relaxed atmosphere, reasonably priced, you won't go wrong
— Vincent D
Verified review (2183762)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Smile Sanctuary
Thank you for your kind words, it was a pleasure to treat you.
Overall, how was your experience of Smile Sanctuary?
