Working Feedback

Smile Sanctuary

57A High Street, Hornchurch, Essex, RM11 1TP

Excellent rating from 119 reviews

5 out of 5 stars

+ 109 reviews from Google 228 total reviews

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Latest Reviews by Working Feedback

A good experience

5 out of 5 stars
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We always have a good experience here, helpful, lovely people.

— Angela W

Verified review (2034684) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Excellent care

5 out of 5 stars
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A really positive experience today at Smile sanctuary- I was warmly greeted at reception. My treatment was explained carefully and I was given excellent care both by my dentist and the nurse. I will be recommending Smile Sanctuary to all my friends and family. Thank you.

— Anonymous

Verified review (2032733) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Friendly, puts you at ease

5 out of 5 stars
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I visited Smile Sanctuary today for my regular dental check up. Nabiha, the dentist is very friendly, and puts you at ease. The dental nurse and the receptionist, Kelly were also very nice and friendly.

— Jennifer H

Verified review (2025588) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Excellent service

5 out of 5 stars
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Excellent service attention to detail.

— Tina A

Verified review (2024469) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Smile Sanctuary

We appreciate your feedback! Thank you.
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Smile Sanctuary

5 out of 5 stars
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They were very understanding about my filling and explained what they would do to the cavity. They fixed the cavity for free as the previous one fell out.

— Anonymous

Verified review (2023171) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Review from Google

5 out of 5 stars
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A lovely team from receptionist to dentists. Really pleased with the dental treatment I’ve had. Would highly recommend.

— Christine Collett

T182718 Review left 1 year ago
This review complies with Google's policies.

Reply from Smile Sanctuary

We're glad you're pleased with your treatment and our team. Your recommendation means a lot to us. See you at your next visit!

Review from Google

5 out of 5 stars
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Great dentist very friendly very relaxed as good as a visit can be I'm a very nervous patient they let me listen to my headphones while they work I would 100% recommend them to anyone

— Darren Anderson

T182571 Review left 1 year ago
This review complies with Google's policies.

Reply from Smile Sanctuary

Thank you for your kind review. We're glad you felt relaxed and comfortable during your visit. It's great to hear that listening to your headphones made a difference. We look forward to seeing you again!

I would recommend Smile Sanctuary

5 out of 5 stars
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I have been seeing Nabiha since Dr.Stander retired. I can really say Nabiha is really caring and helps you relax and explains everything to you. From when you enter the surgery you are made welcome by receptionist Kelly. I would really recommend Smile Sanctuary.

— Anonymous

Verified review (2021808) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Smile Sanctuary

Thank you for leaving such wonderful feedback. It is much appreciated by the whole team at Smile Sanctuary!
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Professional and friendly service

5 out of 5 stars
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Very happy with the experience at Smile Sanctuary, very friendly and welcoming atmosphere.

— Veronica B

Verified review (2021737) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Smile Sanctuary

Thank you for taking the time to leave us feedback. The whole team at Smile Sanctuary are so grateful.
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Had an excellent consultation today with Nabiha. She was so thorough talking through all of the options, making recommendations and setting out costs and expectations. I felt like I was in very good hands and comfortable that my best interests were being considered. Now for the treatment :)

— Michelle Davies

T174989 Review left 1 year ago
This review complies with Google's policies.

Reply from Smile Sanctuary

Thank you so much for taking the time to leave such a kind review. Patients’ best interests is our top priority, so we are so glad you felt this way. See you soon.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Zainab Ayodimeji

T174918 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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All staff are great, professional and put you at ease. Thank you for a my new crowns.

— Denise Matthews

T174825 Review left 1 year ago
This review complies with Google's policies.

Reply from Smile Sanctuary

Thank you for being a pleasure to treat!

Very understanding

5 out of 5 stars
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Dentist was very understanding in my situation my needs are quite complex so will have to go to a specialist.

— Anonymous

Verified review (2014242) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Smile Sanctuary

We are pleased that you appreciate our honesty in your situation. We always put patients’ best interest before anything else. Your health and happiness is our top priority.
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Very pleasing dental results

5 out of 5 stars
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My treatment was pain free - didn’t feel a thing! I needed fillings in 2 front teeth which resulted in aesthetically pleasing results. So happy with my treatment

— Maureen M

Verified review (2012365) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Smile Sanctuary

We are so happy that you are happy with your composite bonding treatment. Thank you for taking the time to leave us feedback. As a small business it really makes a difference.
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Always happy to help when asked

5 out of 5 stars
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I found a loose crown in my mouth so I phoned and spoke to Kelly who was so helpful in making me an appointment as soon as she could and that I could make. I saw Nabiha who, as always, quickly recognised the problem and dealt with it immediately and painlessly. Thank you so much.

— Anonymous

Verified review (2011926) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Smile Sanctuary

The whole team at Smile Sanctuary really appreciate you taking the time to leave us feedback about your experience from start to finish. You take care.
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Crown fitted

5 out of 5 stars
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If you are nervous of dentists then come to this practice. So patient, calm and reassuring.

— Christina R

Verified review (2011867) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Smile Sanctuary

Thanks Tina, you are too kind.
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

5 star treatment

5 out of 5 stars
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Thank you so much Smile Sanctuary - am thrilled with my composite bonding on my front teeth - all my questions were thoroughly answered and I felt really comfortable with the procedure - would highly recommend to my friends & family.

— Anonymous

Verified review (2010403) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Smile Sanctuary

We are so pleased that you are happy with your treatment. Thank you for taking the time to leave us feedback. We appreciate it so much.
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Excellent service

5 out of 5 stars
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As usual a very positive experience from beginning to end delivered with great care and attention.

— Ian P

Verified review (2009356) Review left 2 years ago
This review was collected via email feedback service.

Reply from Smile Sanctuary

Thank you for taking the time to leave us feedback. We try our best, so are glad you appreciate it.
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Visits to the dentists are scary? NOT THIS ONE

5 out of 5 stars
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Just back from my 6 monthly check up. My visits to Smile Sanctuary are always a pleasant & calm experience. 3 lovely ladies, Kellie, Nabiha, Claudia.
I've found 3 new friends!

— Peter W

Verified review (2006697) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Smile Sanctuary

Thanks for your feedback Petros. I am sure you make friends wherever you go because of your lovely personality! Take care, see you in 6 months, Nabiha
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Very helpful

5 out of 5 stars
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Had a very good experience and lovely lady.

— Jimmy J

Verified review (2006193) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Smile Sanctuary

Thank you for your feedback, it was lovely to meet you!
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars