Working Feedback

Smile Sanctuary

57A High Street, Hornchurch, Essex, RM11 1TP

Excellent rating from 119 reviews

5 out of 5 stars

+ 109 reviews from Google 228 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Warm friendly staff who from the minute you walk in aim to put you at ease. Can not praise the wonderful staff at the practice enough. I highly recommend.

— Jill Stock

T172761 Review left 2 years ago
This review complies with Google's policies.

Reply from Smile Sanctuary

We really appreciate you taking the time to leave us such lovely feedback. We are lucky to have patients like you.

Really good!

5 out of 5 stars
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Great service! Nabiha was very nice and helpful.

— Riad H

Verified review (2005686) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Smile Sanctuary

Thanks for leaving us feedback and for being a great patient to treat! We appreciate it so much.
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Calm and friendly

5 out of 5 stars
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Welcomed upon arrival with a warm smile and a conversation - very helpful if someone is feeling a little wary. More smiles when you're called for treatment, plus regular checks that you're okay. Treatment explained and delivered in a calm, warm atmosphere with gentle, soothing music in the background. Aptly named. I'm still smiling!

— Elizabeth L

Verified review (2004115) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Smile Sanctuary

Thank you so much for your kind feedback. It is very much appreciated by the whole team. Keep smiling. Enjoy your pergola.
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Smile Sanctuary

5 out of 5 stars
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I was greeted with a very warm welcome & very happy with the check up that was done.

— Anonymous

Verified review (2003854) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Smile Sanctuary

We are so pleased that you were happy with the check up carried out. The whole team always aim to be warm and welcoming so are thrilled that you felt this.
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Never felt so comfortable

5 out of 5 stars
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I have searched for years to find a Dentist that puts me at ease. I have always hated going to the Dentist and am very nervous.
Usman talks me through everything and I fully trust him.

— Anonymous

Verified review (2003267) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Smile Sanctuary

Thank you for taking the time to leave us feedback. We appreciate it so much.
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

My teeth are beyond my dreams literally

5 out of 5 stars
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My teeth were cracked and broken. My teeth way exceeded my expectations. The whole experience was painless Thank you so so much.

— Terri W

Verified review (2001851) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Smile Sanctuary

Thank you for being a pleasure to treat. Enjoy showing them off at the wedding!
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Lovely people

5 out of 5 stars
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Lovely people and a great dentists.

— Jeffrey S

Verified review (2001625) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Smile Sanctuary

That’s very kind of you. We are lucky to have such lovely patients.
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Welcoming, friendly and modern practice. kellie is superb at front of house with a genuine caring nature. Nabiha explains everything in a very easy to understand manner. She worked a miracle this afternoon and managed to save my husbands tooth , forever grateful and wouldn’t hesitate about recommending any member of my family to Nabiha or Oz. So pleased with our care today.

— Jody Tredgett

T170940 Review left 2 years ago
This review complies with Google's policies.

Reply from Smile Sanctuary

Thanks Jody that’s very kind of you. We always try our best. The whole team appreciate your feedback. Take care.

Explains everything clearly

5 out of 5 stars
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Nabiha makes you feel relaxed and comfortable. She explains everything clearly at your appointment.

— Roy R

Verified review (1996840) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Smile Sanctuary

Thank you for taking the time to leave us feedback, the whole team appreciate it so much
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Such a lovely dentist

5 out of 5 stars
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So very nice and gentle, talk you through everything.

— Christine J

Verified review (1994703) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Smile Sanctuary

We are lucky to have such lovely patients like you! Thank you for your kind words.
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Lovely staff

5 out of 5 stars
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Lovely staff, very professional.

— Shaun C

Verified review (1992020) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Smile Sanctuary

Thank you for taking the time to leave us feedback. The Smile Sanctuary Team are very grateful.
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Emergency dental treatment

5 out of 5 stars
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I am so very grateful to Smile Sanctuary, fitting me in quickly for an emergency front tooth repair. Usman did a great job. The surgery is very friendly, welcoming and puts you at ease.
Anyone who is nervous about going to the Dentist, this is the place for you.

— Anonymous

Verified review (1989088) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Very good

5 out of 5 stars
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Very good.
Very good patient care.
Very friendly and cordial.

— Abdul A

Verified review (1987562) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Amazing

5 out of 5 stars
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Fantastic, very informative.

— Anonymous

Verified review (1980067) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Professional with smiles

5 out of 5 stars
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Very professional staff, friendly, approachable, caring and quick to put you at ease.

— Anonymous

Verified review (1978888) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Smile Sanctuary

Thank you for taking the time to leave us a review! We really appreciate it.
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Professional Service

5 out of 5 stars
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I was very happy with my visit. From the welcoming receptionist to the dentist and his assistant. Lots of advice and explanations were given for a healthy mouth, teeth and gums. I felt I had lots of opportunity to ask questions and my appointment wasn’t rushed.

— Anonymous

Verified review (1977546) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Smile Sanctuary

We are thrilled that you felt this way about your visit. One of our core values is knowledge is power so we want to empower patients to look after their teeth and gums.
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Hornchurch’s finest!

5 out of 5 stars
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Exceptional care for the whole family! Our experience at Smile Sanctuary was phenomenal. From the warm welcome to the expert treatment, they made us feel like part of their family. The staff's gentle approach and attention to detail made our dental visits stress-free. Highly recommend for all ages!

— Arma M

Verified review (1977295) Review left 2 years ago
This review was collected via email feedback service.

Reply from Smile Sanctuary

Thank you for taking the time to write such a lovely review. We are happy that you appreciate that private dentistry is suitable for the whole family!
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Composite mock appointment

5 out of 5 stars
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Very knowledgeable and helpful team.

— Polly B

Verified review (1964839) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Smile Sanctuary

Thanks for taking the time to leave us feedback. We appreciate it so much.
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Amazing friendly dentist

5 out of 5 stars
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The professional service is very thorough and leaves you with confidence that you have come to the right place for total teeth care and advice. The team are very friendly and make you feel so comfortable.

— Lee T

Verified review (1964707) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Smile Sanctuary

We thank you for your feedback and are so glad that you feel comfortable coming to the dentist as that is one of our top priorities!
Overall, how was your experience of Smile Sanctuary? 5 out of 5 stars

Review from Google

5 out of 5 stars
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As pleasant an experience as you can have when visiting the dentist! X-ray with full explanation of results. Friendly, welcoming and ultra-professional.

— Pat Edwards

T158751 Review left 2 years ago
This review complies with Google's policies.

Reply from Smile Sanctuary

Thank you for your kind words! Look forward to seeing you again.