Working Feedback

Oaklands Dental Surgery

378 Tag Lane, Ingol, Preston, PR2 7AA

Excellent rating from 1822 reviews

5 out of 5 stars

1822 total reviews

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Latest Reviews by Working Feedback

Brilliant

5 out of 5 stars
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Great! Tom and Jo, brilliant. As a nervous patient always puts me at ease.

— Maria C

Verified review (2451225) Review left 12 hours ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Always friendly and helpful

4 out of 5 stars
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Claire Daley and her assistant are really lovely. Always friendly and helpful.

— Dawn H

Verified review (2450704) Review left 20 hours ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Appointment

5 out of 5 stars
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Great

— John L

Verified review (2450490) Review left 1 day ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No

My treatment is very effective

5 out of 5 stars
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A really good result. I was seen quickly, got an appointment within a week and my treatment is very effective. Thanks to all.

— Paul V

Verified review (2449560) Review left 2 days ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Very friendly and professional

5 out of 5 stars
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Just a check up with a different / new dentist. Very friendly and professional. A slight glitch when it appeared my last x-ray wasn't on the system but that was quickly resolved.
All in all as pleasant an experience as the dentist can be.

— Barry J

Verified review (2448141) Review left 5 days ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Quick and painless

5 out of 5 stars
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Quick and painless, everything good.

— Andrew P

Verified review (2448005) Review left 5 days ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Brilliant

5 out of 5 stars
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Brilliant, quick service

— Gary F

Verified review (2447917) Review left 6 days ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? Yes

Treated me with kindness, respect

5 out of 5 stars
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I had an excellent experience at Oaklands Dental Surgery. The dentist and her assistant were both incredibly kind, professional, and caring throughout my appointment. They made me feel comfortable and relaxed from the moment I arrived.

I was a little nervous before my treatment, but they explained everything clearly and reassured me throughout the procedure. I was amazed that I did not feel any pain at all. Their gentle approach and attention to my comfort made the whole experience much easier than I expected.

Both the dentist and her assistant treated me with kindness, respect, and patience. I truly appreciate their hard work, professionalism, and the excellent care they provided. Thank you so much for making my visit such a positive experience. I would highly recommend this dental practice to anyone looking for outstanding dental care.

— Soha A

Verified review (2447748) Review left 6 days ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Helpful advice

4 out of 5 stars
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Very informative & helpful advice by the Dentist.

— Margaret W

Verified review (2447691) Review left 6 days ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? Yes

Great care

5 out of 5 stars
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Great patient care and service as usual

— Nicholas B

Verified review (2447625) Review left 6 days ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? Yes

Oaklands Dental Surgery

5 out of 5 stars
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I had a lump on my gum, which I was worried about.
It was an infection

— Janette S

Verified review (2447210) Review left 1 week ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Fast, efficient

5 out of 5 stars
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Fast, efficient service

— Alistair M

Verified review (2446336) Review left 1 week ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? Yes

Oaklands Dental Surgery

5 out of 5 stars
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A crown came off a tooth. I'm happy with info the dentist is giving me about options going forward.

— Christopher H

Verified review (2445672) Review left 1 week ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Always make me feel at ease

5 out of 5 stars
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Very friendly receptionist and Tom and his colleagues always make me feel at ease with being a nervous patient

— Anne P

Verified review (2445138) Review left 1 week ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Oaklands Dental Surgery

5 out of 5 stars
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It was good to get an early appointment to deal with the unusual pain left from extractions a week ago. Turned out there was an infection. Treated with saline solution injections and a prescription for penicillin. Fingers crossed.

— Dave M

Verified review (2444617) Review left 1 week ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No

My recent appointment

5 out of 5 stars
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Saw a lovely chap (Mr Biller) who gave me good advice took out my root PAINLESSLY and has advised me to have a plate in September.

— Ruth D

Verified review (2444464) Review left 1 week ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience was great

5 out of 5 stars
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As always my experience was great. The staff are friendly and helpful and Tom and his nurse are as amazing as always. Check was good and the advice given was amazing. Looking forward to the dental work I have got organised.

— Carole M

Verified review (2443771) Review left 1 week ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No

The process was seamless

5 out of 5 stars
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From the booking to departing the treatment room, the process was seamless.

— George P

Verified review (2443568) Review left 1 week ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No

A check up

5 out of 5 stars
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The receptionist who dealt with me was very efficient and very helpful.
The dentist was very pleasant and put me at ease. I was there for a check up and the dentist was very thorough and explained everything.

— Ann C

Verified review (2443508) Review left 1 week ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Kind and gentle

5 out of 5 stars
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Taseem was lovely, kind and gentle and made a stressful time at the dentist more relaxed.

— Lynda F

Verified review (2443367) Review left 1 week ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No